4.2 (137)
9620 Walter Payton Memorial Hwy, Yorkville, IL 60560
(630) 553-1900
purcellace.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kendall Prophett
2024-02
The young man in the back, Roger, was able to assist me with finding a replacement snowblower belt. The shelf was empty but he looked thru some bins that were received that day and found what I needed. Thank you again!
Alfonso Gamboa
2024-04
Best place to find builders grade items for newer construction homes...smoke detectors, toilet parts. Good friendly service too.
Matthew Price
2019-05
I went back to Ace to spend the birthday gift card they mailed me on some more BBQ rub. They were grilling pork chops out front and giving out free sandwiches. I liked the seasoning they were using so much that I got two.
pete r (Bear)
2023-12
Place is awesome to go Thursday if you are looking for grilling, smoking or any outdoor cooking. Packed with accessories and parts
Susan Lewis
2024-01
Friendly staff and cute merchandise! We went for a Yeti tumbler and left with it and Christmas socks.
R DIGREGOR
2024-02
Made a great key. Helped me get the correct Weber parts
Luis Moreno
2023-05
If I could rate them one star I would. I bought a Stihl chainsaw from them and they wanted to sell me additional specialty gas, and I told them I have my own that worked on my chainsaw I showed the associate the picture and they told me that would work since it was already mixed. They told me how to operate it and I went on my way, the next day I went back because the chainsaw was not running, they held on to it for two weeks and then told me that I ruined the motor. I only ran it for 20 minutes because it wouldn’t stay on, when they gave it back to me they had emptied out the reservoir and put a sticker on it saying I burned the motor. I asked to speak to the manager and told me I messed it up and they couldn’t do anything about it. I am extremely disappointed because they blacklisted the motor and I got stuck with a lemon…the manager was extremely rude as well. She wanted me out of the store because I wasn’t happy with how they were treating me. If I could I’d give them 0 STARS
Amanda Lawal
2023-05
I 1000% do NOT recommend buying a Weber grill here. First grill i ordered arrived covered in scratches and gouges. When I called the guy was defensive and not apologetic at all. He offered to order replacement parts. Instead I opted to return it and buy a bigger model, since the one I ordered was not in stock. Replacement grill came and within the same day the starter stopped working. Called the store back and they refused to do anything about it. They assembled it at their store. This time no offer to replace anything. I'm just SOL.
Dianne Roeder
2023-12
The gentleman who helped me was very patient, knowledgeable and extremely helpful.
Wanda Faye
2023-06
Yorkville Ace Hardware has a nice selection or batteries for watches, key fob, etc. Check them out. I know you will find what you need. Thank you.
Christopher Pietrzyk
2019-05
Went in to get screens repaired. Two small screens will take two weeks. Seems a bit long. The ace website states that they offer riding lawn mower batteries. I was informed that at only certain locations. Ace needs to clarify that better. Walked by three employees who didn't acknowledge me. Seems like there conversions about their families were more important than helping a customer. The gentleman who helped with the screens was relatively nice and informative.
Wendy Martin
2022-05
Absolutely no communication about the $600 chain saw I purchased. When I called to ask about it, I was told they were on back order. I don't understand why I couldn't get a phone call. They took my money immediately but it took 5 weeks or more to get my saw.I love sthil but will absolutely find a l other dealer.
Mark Oropeza
2023-06
These people stopped everything they were doing to help me get at my truck going again. I'm very happy with the surface here
Ben Fender
2022-05
Drove 45 minutes to this ace for a specific item the website said it had in stock. I get there and tell the guy what I'm looking for he walks me over to it pulls it off the shelf and tells me it's been sold online an hour and a half ago. So why does it say it's avaliable rite now 1 in stock? If it's sold pull it off the shelf. I guarantee if I wouldn't of said anything I could have walked out of the store with the sold item. Thanks for nothing.
Collin Evans
2017-05
The cable connection on a piece of my GPS equipment broke and I was told by the manufacturer that I wouldn't be able to find replacement anywhere but through them. Went into RadioShack and Jeff helped me find the parts I needed and make a new cable. He came up with a $10 fix for $30,000 equipment. Couldn't be happier. Everybody was courteous and helpful.
Kylie V
2016-05
This place blows! Tried to return something I bought from the Aurora store because this was closer to where I live but because this Radio Shack is practically non-existent inside of an Ace Hardware store, they barely have any inventory and because most of the stuff I was trying to return, they didn't 'stock', I was told they couldn't take it back. They didn't tell this to me on the phone when I called so I wasted my gas and my time for all this. Wouldn't recommend Radio Shack to anyone anymore as they are so overpriced on everything anyway and I certainly wouldn't recommend this one for the above reasons.
Ry Ma
2023-05
Awesome customer service; Sheila was incredibly helpful with an online order issue. Highly recommend this store!
Michael Mattson
2019-05
The radioshack part is clearly dying as Radioshack has become a weak company. Cool how this one exists though and is 2 miles from my house. Jeff is a really friendly guy. He also has knowledge about the electronics. I bought a steren counterfeit money detector there for fun
Goulash Garage
2019-05
The Ace Hardware in Yorkville is actually a pretty cool spot they sell Stihl Power Equipment and have a RadioShack support center I would call it right at the beginning of their store where they sell everything from speaker wire to a little diodes and capacitors the bathrooms are clean and the employees are friendly it's a pretty nice place.
Gary Lechowicz
2023-08
surprisingly large fastener inventory, pleasant & friendly staff
Tanya Price
2022-05
This store does not honor the free assembly and free fuel and free delivery for grills over $399. I purchased a grill for $459.99 and wanted the free services indicated online and I. The ace commercials and the store did not honor any of them.
Paul Miller
2021-05
For such a small place they have pretty much everything you may need. Prices may be higher but when you need that certain thing you cant find anywhere else, I'd bet Ace would have it. Quality products also.
Steven
2022-05
Ace used to be the place to go, now you can't even count on them for screws and L-brackets. Common staples of any hardware store, and they only have 1 box of the screws I need (not an uncommon size 1½“) and no L brackets in the size I need.
clintm
2022-05
Great BBQ marinade and rub section. Plus super clean U Haul rental trucks.
Ted Knur
2018-05
Very clean nice bathrooms I stopped in to get a watch battery renewed the person there was haveing a time with it but didnt complain so thank you.
Matthew Francis
2023-06
Kinda smells strange, also got rid of their popcorn and radio shack, L
Jon Novak
2023-05
Friendly staff. Hometown feel. Nice selection
Sze Wai Ho
2022-05
Outstanding customer services. Good selection of merchandise at reasonable prices
Dan Ware
2017-05
Store is clean, staff is helpful. The prices are ridiculous! I have seen some items 4x higher than other retailers.
R Lowe
2017-05
Store was closed and they reopened it for me! Staff was very kind and helpful. Ace has everything you are looking for and can't find at the big stores.
| Monday | 8 AM-7 PM |
|---|---|
| Tuesday | 8 AM-7 PM |
| Wednesday | 8 AM-7 PM |
| Thursday | 8 AM-7 PM |
| Friday | 8 AM-7 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 9 AM-5 PM |
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