CVS

Melissa Tomany

2024-02

They didn't salt today with with freezing rain and I paid the price. As I sit crying on the sidewalk my son went inside to get help whete not a single employee could be found. I told him to go ask the pharmacist to find someone. Luckily shoppers from other businesses were kind enough to help me. Someone got salt and put it all around me and two people helped me up and inside. Once inside I asked to fill out an incident report in the event that I needed to seek medical attention and the employee refused. She said she was the only one there and the MOD and that she couldn't salt or help because she had to much to do inside the store. She blamed another business for not salting her area even though every other business was salted. CVS is already overpriced with zero competition in the area, and now they are showing how irresponsible and callus the employees are. Not owning up to a mistake and negligence when you injured a person just shows how terrible they are. I will be switching my prescriptions to a pharmacy up north because of their negligence and irresponsibility.

Mike Staley

2024-04

Always friendly and nice people that work there and good prices on pharmacy goods and other items.They have gift cards,greeting cards and most things a CVS will have.even some in town local school and sport merchandise.

Carolyn Ralph

2023-08

I will never go there again. The pharmacist needs to be replaced. She talks to you like a dog. We have been here for a year and I was so happy to see a CVS. Now I will never spend another dime in any CVS.

Jellybean B.

2023-05

This pharmacy is a joke... Staff is often rude and uncaring. They are constantly out of common medications (every single time they tell me "There is a national shortage" for my husbands meds and that is simply a lie - I check every time, it has only been true once for one of my sons medications). They charge way too much for nearly every prescription, they don't take BCBS, and their knowledge of medication interactions borders on incompetence.

Tracy Marsh

2023-05

The other reviews are true, the current pharmacist "Gina" decides if you will maybe get your meds refilled in 2 days, or 2 weeks depending on how HER day is going. 99% rude and not helpful with answering med interactions.My MD got fed up with issues and sent my RX's to different pharmacy in town to save more money on scripts and save time by picking up on time, as scheduled. CVS is constantly out of stock for basic items.

Wayne

2022-05

I go here regularly because it's close by and convenient for me...People in the front are very nice, but everytime I go here to pick up my medicines, usually I end up dealing with Ashley the head pharmacist, and customer service from her is lousy! she's Always grumpy, doesn't establish eye contact when she's talking, raising her voice & getting an attitude without any reason whatsoever.. even if I have questions about a certain medication😒 so unless that changes, since I go here mostly for my medicines anyway, I'm thinking of relocating to a different pharmacy

Smiling Tulip

2021-05

I'm here in town visiting my children and I developed a severe tooth infection. I knew I had to see my dentist but I'd have to wait till I got back home in Florida because it will take several appointments. I knew I needed an antibiotic so I went online and found an online doctor who prescribed me the antibiotic and they electronically sent it to CVS in Wilmington.CVS got the prescription filled right away, I stayed at home a bit over an hour for the prescription to come through but as soon as I got there they had it ready for me!I had one of those Good RX coupons and I asked her if she took the coupon and she said yes I do but your prescription is less than the coupon price. I was so happy! I walked in and out and I got the antibiotics I needed. I never use an online doctor before so I was really nervous, but CVS filled the prescription with no problem and I was on my way to curing my tooth infection. Thank you!

Michael Hess

2019-05

I haven't really had any problems with the Pharmacy staff, they've consistently gone out of their way to search for coupons to make prescriptions cheaper & saved me a considerable amount of money, insurance only covers so much. For how busy they are, they've always treated my wife & I with kindness.Mike, the Store Manager, is very kind & went out of his way to help me numerous times.

Amanda Anderson

2023-05

I filled a single prescription here months ago and will NOT stop getting automated calls/voicmails on how I can refill a prescription for a 90 day supply... I get these calls randomly and sometimes several times a day. I've called the store, called the 1800 number and after jumping through hoops to talk to the right person, it should've been resolved. I still get the calls/voice-mail.

Robert Howard

2019-05

I will never go here again even though its 5 minutes away. The pharmacy is terrible and they make up their own rules about when a script can be filled. CVS is now just as bad, if not worse, thank Walgreens. I now take the long drive to Osco where I know my script can be filled every 28 days instead of 30. (I get a 28 day supply every month) The pharmacist at CVS tells me I have to wait 30 days on a 28 day supply of medication, I have been taking the same medication for 8 years and never had a problem until CVS and Walgreens started making up their own rules. It makes no sense, all CVS is doing is driving customers away.

Gina Wysocki

2018-05

Doc's/CVS is literally walking distance from my home. For the past eight years since moving to Wilmington, I've ALWAYS done my shopping locally to support local businesses. I'd purchase my prescriptions, birthday cards and gifts and even seasonal shop there. When I went to get my script filled there recently I was told they no longer take my insurance. I have blue Cross Blue shield. So now I travel to channahon for my scripts and while I'm there, I purchase my birthday cards and gifts and even seasonal shopp there too. So much for being ABLE to shop local anymore. Shame on you CVS. Blue Cross Blue Shield has been around longer than you have.

N B

2020-05

Expensive-- thanks cvs for making children's medicine 8 dollars a pop. NOT. Also NOT EVERYONE NEEDS A CONSULT some people can read!They do not take bcbs!!!! Robyn is extremely rude when you question it also. Slow women who DO NOT CARE. medications constantly being "out". How is that possible? Get it together...

Dulcimyrh Cobs

2018-05

Prices have gone INSANE since CVS came in here, and pharmacy tech told me script would be ready to pick up in 40 minutes only to find out that not only was it NOT ready several HOURS later BUT it also wasn’t eligible to be covered by my insurance for several days, and she wasn’t communicating well with my spouse either in person as to what the problem was. I have NEVER paid this much for prescriptions in TWENTY YEARS of going here for everything. If they keep it up, I think people in this town will go somewhere else. I know *I* sure will!

Scott Towler

2018-05

Price on prescriptions with insurance has gone down quite a bit. Wish they had kept everything thing in store. When they changed to CVS from DOCS. I miss docs, only drug store I've known wether in my old town or here.

Jon Dohh

2024-04

Very unprofessional and rude will ignore phone calls and hang up on you

C G112

2019-05

I'm giving them a 5. The manager, Mike is a very nice guy and professional. The pharmacy girls are always friendly and helpful to me. Good job ladies!

James Ballard

2023-05

the staff at this store are very unprofessional to the point that is harmful to your health especially if your treatment concerns mental health issues just prepare to be judged and treated as bad as you already feel times 100 and do not forget the rumor mill and hippa forget it!

Jane PAulsen

2018-05

This store is very COLD & UNwelcoming!! There's also a really bad odor upon walking in! The odor was throughout the entire store!! It smelled like dog feces!! It was bad enough that I didn't want to look around. I had to leave!! Won't be going back unless I absolutely have to!

Terry Garvey

2018-05

They are continually out of medications. When asked why they keep running out since this is the third month in a row that they have ran out of the same medication, they just laugh it off.I'll never step foot back in the Wilmington CVS.

Angela Ballard

2021-05

expensive, but it is cvs after all, the pretty much have everything you would come there for, pretty good.

Denise McCarthy

2021-05

I miss Doc's. Very very expensive. Very rarely have certain pills in stock.

Kim Burger

2023-05

Always friendly and helpful, great staff and store

Amy O

2018-05

Pharmacy personnel rude and not helpful. Pharmacy prices are exorbitant.

Judy Johnson

2022-05

Very nice work crew. Prices are fair.

Joe Ingram

2023-11

Very friendly and very helpful

Jason Bufton

2019-05

Close at 5 on Saturday and 3 on Sunday!

Ryan Carbray

2023-05

Rude pharmacist