4.4 (324)
586 Palwaukee Dr, Wheeling, IL 60090
(847) 296-6400
heartlandanimalshelter.org
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Theo Potts
2023-12
I recently brought home a pup from Heartland Animal Shelter & she has seriously changed my life! Eric & the staff at Heartland are so kind & caring. She is everything I asked for. They really love the animals they take care of. She is great with people, dogs, cats & a quick learner! Thanks for my new best friend!!
Juliann Rose
2024-01
What an AWESOME shelter!!! Eric was so empathic to the joy I felt adopting Skipper!!! If you're looking to recuse your forever companion... This is DEFINITELY the place to go... It was so simple and easy and so worth the drive from Lake Geneva WI to Wheeling!!! Thank you so much again 💙
Darek Koczwara
2024-02
We got our Alice here about two weeks ago. The adoption process wasn't too difficult. The staff was very friendly. She is a pain for now, but I'm very happy that we took her in.
Lily Barghi
2024-04
The staff and volunteers at Heartland Animal Shelter are so friendly and helpful. We were looking for a cat for a while and this shelter was one of the kindest and most helpful.Thank you to Jenny, Amanda and Barbara for all of their help in helping us find a new member of our family!!
Jeanie Tavenner
2024-04
We had the best experience adopting our two dogs from heartland! Eric was very patient and kind as he helped us meet dogs. We are so happy with the two new additions to our family! Thank you Eric and all of the staff!!
Adrianna
2023-10
February 4th I got my cat from Heartland Animal Shelter and i have never been more happy. They asked me what i’m looking for and what i wanted was a cat who was super loving and would cuddle. They found the perfect cat for me. His name was Maude but, my grandma named him BooBoo so that’s his official name haha. I recommend heartland though, they’re all super nice and they helped me pick out the right one :’)the first photo of the day I got him and this is him now <3
Nicole Moseley
2024-03
This is a terrible place. I originally wanted to adopt only one kitten and then they told me they will only let them go as pairs. So seriously considered adopting as pairs, but mentioned my parents that are older (I’m 46) wouldn’t like adopting two, and then they insisted that every member of the family come in before they get adopted. My family simply won’t. What makes me so mad is that they would rather see those kittens in little cages, or most, a small room, than loved on and adopted. by
Makayla Rojek
2023-05
I have absolutely nothing bad to say. Everyone on shift when I went earlier this evening was super kind, helpful, and they helped me pick out my new fur baby that I am already oh so in love with. I highly recommend you come here if you’re looking for a new furry companion, they have so many incredible options!! Thank you Heartland for helping me find my new best friend!!! I couldn’t be more excited for this next chapter of my life with my new kitty.
Willea Zwey
2023-05
Adopted our cat Steam Roller (now Torufinn) from them. The shelter is clean and all the volunteers are very nice and really care about the animals there. We had a great experience with them and would encourage people to adopt from them!
cuhris hurnandehz
2023-05
what a wonderful shelter! Please look here for your next kitten, cat or Dog companion! The service is top noch quality and I am in loveeee with my new pet! All of the staff is super professional and lovely. Thanks to all! 1/19/2023 . Update 2/14 I love my new cat Cho (Vector) He is everything I imagined and more and he got cozy very quick! He will be very loved and spoiled!!!!!
Li
2023-05
A few months ago, I adopted my cat Trader Joe from Heartland! The process was easy and staff were super helpful with setting everything up. Joe is perfect and we couldn't be happier!
Jason Lyon
2024-02
Adoption process wasted no time and they gave us as much time as we needed when first meeting “Miso Soup”. We love our adopted girl! Great people great shelter
Aleksandra Mroczka
2023-06
Honestly don’t know where to begin with this review. My boyfriend and I have been searching to adopt a second cat, and we have been visiting different shelters to find out perfect kitty but always kept on coming back to Heartland. The staff is always friendly, welcoming, and is knowledgeable in each kitty’s history (medical, where they came from, etc.). The shelter itself is very clean, cat and dog areas are kept tidy. Although we found our perfect kitty to complete our family (obviously from Heartland!), we hope to come back and visit to play with the other animals that are still searching for a forever home. I cannot thank Teri and Amy enough as they were so kind and helpful throughout the process! I will forever recommend this shelter to anyone who is looking to adopt a fur baby.
b deheer
2023-05
My husband and I adopted our cat, Phaedra here. The team worked to make sure she was the best fit for our family, answered all of our questions and everything went smoothly. We love our kitty ❤️
Johnny Repp
2021-05
We adopted our two lovely dogs from here. Great place, but they can get very busy at times which is very good for the animals. We worked with Tom both times and he was wonderful. We also donated crates our pooches have outgrown.Anyway, they can always use more volunteers and foster homes.We wouldnt adopt from any other shelter.
Mikey Singhaseni
2023-09
I went in last year to visit and possibly adopt a cat. The staff is phenomenal and they gave me plenty of time and space to spend in the cat rooms until one of the cats chose me. From there it was an easy process to finish up the adoption application. Its been a year with ny healthy and happy adopted cat. I will be returning to Heartland once i get a bigger place.
Siobhan Szabo
2023-05
We adopted the sweetest kittens from Heartland. We are so happy with our experience with Heartland. The staff is so friendly and eager to help the animals find a good home. They are also very responsive, quick to return emails and calls, and happy to answer questions. When we adopted our cats, they were spayed and vaccinated which was wonderful! They were very healthy and trained to the litter box and very well socialized. We worked with Teri, Sam, and Jenny, and they were all so helpful and great to work with.
Kari Hall
2021-05
They're very busy and have lots to do they work hard trying to take care of all the animals. So when they have so much to do bedside manners may not be a 100% but that's ok...their manners for the animals is what's priority. It's a tough job and they do a fantastic job placing animals. One person's bad day doesn't dictate their entire service to these animals. For anyone that questions that remember what they deal with daily. Shelters are not puppy stores at the mall. (Which isn't good for animals anyway). They are stretched thin and do a wonderful job. 🐕 Our 'Ruby June ' has been such a blessing we got from Heartland we got her June of 2019. 💙
Noelle Jaddaoui
2023-08
I volunteer at this shelter. They take excellent care of animals and are incredible at helping people find a pet that's a good match for them. I highly recommend this shelter!
Maria Guagliardo
2018-05
Staff were so amazing during the entire process. We came back twice to meet a pup we were interested in and on our second visit, we got to spend a lot of alone time with her to make sure we really liked her and she was comfortable with us. We are so happy to have our little Lilly keeping our hearts full of love and happiness.
Mia Valdez Quellhorst
2019-05
Delightful people, wondeful space. Perfect to find your forever-friend. I can't recommend Heartland Animal Shelter enough. It so wonderful that I drove an hour each way just to pet the doggos.
Allison Balow
2023-05
My family had the best experience adopting our sweet kitten. I was a walk-in and the staff showed me around and gave me tons of helpful information on each cat so I could make an informed decision. The staff was very friendly and made the process smooth and easy. They take very good care of both the cats and the adoptive families, and continue to check in to make sure everything is going well. We highly recommend Heartland!
Victoria L.
2021-05
I adopted my cat Lily from Heartland in 2016 and the entire adoption process was seamless! I continue to be impressed with how the shelter is run and all the outreach and fundraising activities they host. Even though I live in the city and can't physically make the drive out to Northbrook that often, I still feel like I'm contributing to the shelter through activities like Bachelor/Bachelorette brackets, virtual bingo and trivia (perfect during these shelter in place times), digital pet paintings, etc. Please continue to keep up your fun and innovative fundraising activities for those of us who want to help the animals from afar!
Hevin Fang
2023-05
A very good animal adoption agency. The staff are very warm and caring. We adopted a cat. The children like it very much. Thank you!
Danielle Perlin-Good
2018-05
I've been volunteering at Heartland for almost a year now. The staff and other volunteers are gems and do a great job taking care of the dogs and the cats! Come visit and remember to adopt, don't shop!!
Carl
2024-01
Have gotten 2 great Dogs !And one great cat !Open your hearts to Gods bestInventions !!!! Good bless ALL ! 🐾❤️🍀
Eric G
2019-05
Amazing place, amazing people, amazing animals, and amazing passion. This animal shelter is responsibly no-kill and I highly reccomend it! Fantastic medical care. Great foster program too!
Rahmat Rashid
2023-12
I worked with Sam and Teri to adopt a cat, and they were very helpful about going to the different rooms, asking questions about the cats, and through the adoption process.
Kimberly K
2021-05
Adopted a bonded pair from here, great experience. Was a medical concern once we got pet home, they were very receptive to addressing immediately. Me sure we had everything we needed as we left. Couldn't be happier.
Olga Bernad
2021-05
Amazing dogs and cats! Lovely and caring community of volunteers and staff. Great place to contact when adopting or considering fostering.
| Monday | Closed |
|---|---|
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | 4-7 PM |
| Friday | 4-7 PM |
| Saturday | 12-6 PM |
| Sunday | 12-6 PM |
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