Bales Lumber & Supply Inc

Kneedalz

2024-02

Aside from the fact that they have pretty much everything you need if you're making a small run to the hardware store and they've got some really premium lumber, but beside that they have one of the best cashiers I have ever encountered. He has joke after joke and is always smiles. He will literally brighten your day. He is one of the biggest reasons why I choose to come in to this ace versus going to any other hardware store. He really deserves a raise or some type of promotion or bonus.

Michael Welch

2024-04

Fantastic hardware store. Great help from Paul! Will put it on my go to locations. Definitely recommend.

Linda Mucha

2024-03

Great local store even though a chain. Very helpful people!

Bill Green

2024-04

Great store! Always so helpful and always have what I want!

Sandra Guy

2023-12

Very friendly and knowledgeable, if they don't have something in stock they'll get it for you! This is like the old-fashioned hometown hardware store I grew up with.

The E5150 Rodzilla

2024-01

Great service, variety of tools , paints and anything you might need for your home.....

Betty

2023-05

I go to Home Depot, and I have to wait while someone radios that a customer needs help in such and such an aisle. Here I was greeted and walked to the item I was looking for. The associates were friendly and helpful, and the items were in stock. It was a great shopping experience

Scott W

2023-11

The staff always seems to be helpful...and grateful. These days, having one of those is rare...but both of them is very refreshing indeed

Jacob Baratta

2023-05

This is a great little hardware store at a very convenient location. While it's certainly no big box giant, it still has a surprisingly broad selection of items, and quite often saves us from having to drive to one of the larger hardware stores. The staff here are also friendly and helpful.

Rocco Dragonetti

2024-02

Very nice experience, friendly helpful staff,

Hollis Gatewood

2023-08

Love ACE hardware! Great employees at this location. Prices are decent. Relatively easy to find what you are looking for here.

Jose Julio Solorzano

2023-06

Always find what I need,. Very helpful people. Good prices. Do not monkey around. Go straight ACE. Didn't pay me to write this.

Stuart Conover

2021-05

With everyone being at home during the pandemic, there have been quite a few tasks being done around the house. This Ace has been nothing but super helpful. The staff is great, knowledgeable, and they clearly keep the store clean. Highly recommend for their professionalism and knowledge.

Steven Wren

2019-05

Nice hardware store with even nicer employees. Recently had to warranty a ratchet from craftsman so I came here since I live in town. Stan the owner helped me and was very professional and polite and felt like genuinely enjoyed his business and wanted to help. Anything I need for home or repair I will check with then first to support his business.

Emily Nelson

2019-05

Absolutely the best hardware store ever. The staff is always kind and knowledgeable; they will actually help you find things (unlike some big box stores that only work in certain departments so can't help you... ) Ask for Stan when you go, he's awesome. Always smiling, always helpful, and he listens and tries to find you the right tool for what you need.

David Hynes

2021-05

Amazing customer service. Every time I'm there the staff is friendly, knowledgeable, and fast! The service they offer is why I keep coming back rather than going to the big box stores. Would give 6 stars if I could.

Kate Z

2021-05

I usually have good experiences with Ace hardware and their online pick up service except today with this store location.I ordered a sample of paint to be pick up on the same day since the store could usually mix it within 1 hr. However, the staff member there who is an older man with curly hair was very rude to me and seen yelling at another staff member said it wasn't possible to prepared on the same day. He reluctantly tried to mix the paint color for me but their computer system was down. I ended up canceling the order and going to another Ace store.

Lucas Sherman

2019-05

This is a great neighborhood hardware store. The people working there are always genuinely happy to help and offer advice. If you go in with a problem, they're going to help you figure it out and most likely succeed. Prices are comparable to Home Depot and I'd much rather support these guys.

Erik Dixon

2019-05

Just a nice local Lumber and Hardware store. I say Lumber and Hardware because they have quite a large Lumber selection so if you're looking for a place to get supplies for your building project they can probably help you out there too. They'll do everything from set you up with what you need to build a shed or garage or just cut a couple two-by-fours down to size for you. They really are the full service local family hardware store. They even do screens for you if you've ripped your old ones. Family service and some of the staff has been there for as long as I've been going there and it's been over 20 years. Good stuff at maybe not as low of a price as the big box stores but with that personal service. you can run in a hurry because its close by instead of making you travel all the way over to those big stores. Consider them next time you need some things to finish your project. I think you'll find them really helpful and they have a pretty good selection of stuff there. Again they may not have everything the big box stores have but they probably have what you need to get what you're doing done. By the way they also carry a lot of stuff for older houses so sometimes they have things the big box stores don't even carry. Great little place, been there forever. Highly recommended :-)

Dave Suszek

2020-05

Convenience. Not best prices, but for quick easy to get good enough. Best place to get copies of keys. Perfect everytime. I don't trust anywhere else for keys being cut. I will keep going to this location and the employees are nice.

Bob Windisch

2022-05

Friendly staff and convenient as it's the go-to in town hardware store that makes it great compared to dealing with Home Depot or Menards but also smaller so not quite stocked with everything you may need for a remodel

Dan Dufour

2021-05

Been going here forever. Great staff, always helpful and gets me in and out quick. Great store layout as well. A lot closer and more convenient than going to a big box store

Laurence Miller

2020-05

Staff, including the owners who work there full time, are 100% friendly and helpful at all times I've been in the store. For example, tonight I went in to get a bag of salt. The clerk at the front of the store showed me where the salt was located and explained the differences between the different brands. I selected one brand and immediately a staff member pick up to 40 pound bags of salt and threw them over his shoulder and carried them out to my van. Meanwhile the clerk directed me to the other items I needed. After I collected the other items, I went to the checkout counter and the clerk rang up all my items including the two bags of salt. Another staff member carried my remaining items to my car for me.This is typical of the kind of service I have come to expect from Bales Ace Hardware.

Joe Swantek

2023-05

I placed an online order and arrived 5 minutes before they closed and they helped me without question. Great local hardware store.

Mollie Colangelo

2023-05

Ace never disappoints. Always feels like a family store and they always strive to have you depart with what you came looking for.

Mystical Hummingbird

2021-05

I called to ask if they had a specific snow blower available and the guy said yes. I asked if he could make sure since the website said there wasn’t anymore and he said they did. I asked how many they had and he said “idk like two”. I asked if I could purchase one over the phone and pick it up the next day and he said he could place one on hold and I could pick it up tomorrow. About an hour later I realized I forgot to ask them a question regarding the snow blower so I called again and spoke with someone else just to find out that they actually only had one in stock and it was sold online not too long ago so now there was none left. I had asked the first time if I could pay for it over the phone and they told me no so it was sold to someone else. This place is 40 min away from me but we were gonna drive for it since it was the only place with it. They didn’t even call me to tell me it was sold out so if I hadn’t called back I would have drove out there to purchase a whole lot of nothing.

Nathan Brown

2019-05

Staff is always friendly and inviting. Not the largest selection of items but they almost always have what I need. Would much rather go to Bales than one of the big box hardware stores. Always can find help there.

Brier Fox

2021-05

I did Not visit this store, but called them to inquire if they had something I needed. Unfortunately, they didn't. But the young lady I spoke with was Very Nice & informative. I wish they did have what I needed. I've never been to this Ace. If I'm near their location I'll definitely Pop in. 🇺🇸 Vietnam Veteran

Michael Sullivan

2016-05

Bales is the epitome of a small, accessible, local, Family owned store. I have never had a bad experience here. The people that work there are friendly and always willing to take the time to make sure you find everything you need. I, personally, am not the most handy person in the world and I've always been treated with respect and patience as they give me tips on how I can complete my household jobs. I can't say enough good things about Bales, please support local business and pass as much love there way as you can.

Tim Wild

2018-05

Usually have good experience. Think prices are high but normally good customer experience. That is unless they are wrong. Then manager will argue or just outright ignore what you are saying and just keep telling you, that your wrong. I wasn't, but God forbid they admit they are wrong.