4.1 (379)
905 Factory Outlet Blvd, West Frankfort, IL 62896
(872) 203-0932
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Emily
2024-02
I absolutely love the store and I love the people that work there. They’re always friendly, helpful and extremely nice.
Dallas B Fly
2023-11
I love this place, the store is clean and well-stocked, and they always have clear aisles.
Julia Griffin
2017-05
Great staff. Always friendly. Good prices. Only thing is that sometimes they are sold out of the items you may need. They get a lot of people who are regular customers. Always busy. They have weekly sales and if you shop during the week, your receipt shows what that day is. Clean store and they have public restrooms. Good variety of merchandise. I am a return customer.
Donnasfocus
2023-05
Just like any other dollar general only thing that changes are the faces and the attitudes. Couldn't find an empty cart, the employees had stuff in them so I had to use a basket which limited my buying.
Jason Seagle
2022-05
Prices are mismarked All throughout the Southern Illinois region at least. Most prices are accurate but whenever you bring up 12 items and three of them are 30 to 50% higher than what The price said on the shelf where you pulled the item from tends to get under your nerves especially when it happens more than a couple times.This doesn't seem like a divisive tactic but more of mismanagement on the regional level. Possibly software issues in their scanning prices or possibly not paying their associates enough money to care 😬
Amanda Filkins
2020-05
Usually have great service and good experiences at this DG, but not today. Today, the cashier couldn't figure out how to override sale items that the register wasn't taking off. It took forever to complete my transaction
Karen Shannon
2019-05
A good place to shop. They have a wide variety of items. Milk bread chips candy canned goods of all kinds, ice cream treats, paper items, clothing, socks, underwear, hair products, pet foods, containers of various sizes, oil for your vehicle, some tools, etc. I notice people from the high rise buying lots of their food and monthly supplies at the new store towards the heights. Many of my neighbors shop there because everything else is on the west side of town most by the interstate highway. If someone is traveling and need an item right then, the Dollar General Store right by interstate 57 is the place to go in West Frankfort to get that item.
Cathy Reynolds
2021-05
Employees are always so Happy to help you with anything I have to say I love this store.It has almost everything you need to live! KINDA?
Alexandra Romanov
2020-05
Best of the two stores in town. Absolutely prefer shopping here to the other one. Great proceed on paper products and cat food.
erica maple
2020-05
Super friendly staff and probably the only location that was actually clean and had more than 1 person working
Bernice Santillan
2019-05
Dollar General by the VF Mall in West Frankfort is always nice and clean and then Associates are nice and knowledgeable I just wish I had always had the money when I went there to get what I want
CrushBoxGuy
2017-05
Love the store for my little needs, but it really could use an upgrade on stuff or even full new building and more stuff!
D Hoover
2020-05
Was able to get everything we needed at good prices clean store and well stocked.
Alice Melvin
2019-05
Its all self service! Until time to check out. They need more help for a better shopping trip
Ami Scoville
2019-05
Staff is better. Still they need to stick over night or something. Boxes n product all over on floors in the way
Kesha Holland
2021-05
We have been to 8 different dollar stores and none of them have any fiorella candy why not ??
Brandon Williford
2021-05
4 stars because Generally there's not much for a Dollar.. Great store though..👌👍🙃
Bernice Santillan
2021-05
Love the store by highway in west Frankfort they have really improved there cleanliness from in the past.
Gerri Bubel
2020-05
Best dollar store around merchandise wise but the people working here are very slow. Best $ store around though.
Tara Curry
2017-05
Close to home. Convenient. Good selection. Could be cleaner. And needs more than one employee at checkout.
MARY Bramlett
2020-05
If I could only get my app to work 🤔 they'd have great deals!
Becky Watson
2020-05
Fast,convenient,friendly,helpful staff. Very clean,well organized store.
Jeannie Partee
2018-05
People were nice very helpful and I had a good experience in there
RiAxBaby
2021-05
Great place ! Everything is nice and clean very polite and overall fantastic.
Jackie Price
2021-05
Very clean and neat. Workers are always friendly and courteous.
Derick Johnson
2019-05
Very quick and straight to the point, great place to grab what you need and get the hell out quick 👍🇺🇸
K cey
2021-05
It's ok. Will not be going anymore though, not all the staff wore masks even though there's a sign on the door requiring masks. Stupid irony.
William Spaina
2020-05
I can always count on the items are always at a bargain prices .And always I good thing to have.Thank You Dollar General.
Dana Pauling
2021-05
They are great for aluminium pans. Way cheaper than walmart.
Melanie Potts
2021-05
Great bargains easy to run in and out and friendly helpful employees !
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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