3.9 (106)
21092 IL-125, Virginia, IL 62691
(309) 435-0117
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jim
2024-01
835 am on a Monday. store is supposed to be open. Nope. No one showed up. Becoming a regular problem.. never know if they'll be open.
Carly Siriann
2019-05
Friendly service with the best way to notify employees you are ready to check out. See the squeezy toy giraffe! Large assortment if items. There are some staples.
Gail Lynn
2023-05
bumped my review up to 2 stars. the cashier I had was awesome. my strange request wasn't questioned and she did it without hesitation! thanks girly!last 3 visits to this store have been more than disappointing.. shelves are empty, several aisles I couldn't get down because of rolltainers or merchandise cluttering the walkway. broken glass down one aisle, food items in with chemicals. I had to wait 9 minutes to be checked out while 3 (THREE!) employees 15 feet away ignored me. then she gave me attitude when she came to check me out. parking lot wasn't any better. trash everywhere but in the trash can. this store needs a REAL Store Manager. What they have now is a joke!also... the photos posted "by owner" are NOT photos of this particular store...
Stephen Anderson
2022-05
Like most places, their shelves spend a good portion of the time empty, but I've noticed that other Dollar Generals have more to offer. I'd say they could use some better leadership.
Scary Terry_17
2023-05
The store rarely has working coolers they only have one person to help up front while the manager of the store is nowhere to be found just to find out she’s posting TikToks of the workers and about the store but won’t make sure the staff is well helped or to make sure the store is ever stocked I’ve stood for minutes at a time waiting for someone to help at the register and I have to yell for someone to check me out.
Stephanie Kemp
2018-05
Had picked up playing cards and they were in the wrong spot. The manager was completely understanding and helped me with the correct price for the item! The cashier working handled the situation very well. Very good late night service! Thank you Kelly!!
Lorna Werner
2018-05
It's 5am, we need some over the counter medication. I looked up the Virginia Illinois dollar general store hours, to make sure I was there to be first customer and get our much needed medication. Hours posted on the DG web site listing stated: Saturday hours 7-10. I arrived and was totally livid to see the hours posted on the doors were: Saturday 8am-10pm! One hour doesn't sound like a long time but when you need medication....ITS A LONG, L O N G, L. O. N. G TIME! Leaving me to drive another 10-12 miles (one way) to go to the 24 hour wal-mart in Beardstown, Illinois. I don't understand why the web says one time and the hand written sign says another! I don't know, for sure, but I assume it only takes mere minutes to change the web site to the correct hour. Sure would have been nice today! 💊
Arlene Klinedinst
2019-05
Terrible! Carts of new arrival items in the aisles! Couldn't get down most aisles! Done with shopping there! The employees need more help!
Joey Bigley
2019-05
This place is always a mess. Isle are always full on product that is on carts in boxes and not on the shelf. If the product isnt put away, how am I as a consumer supposed to purchase it?
Cowgirl Up
2020-05
Therenew store is Amazing but there are other stores that need a bit of rearranging and clean up in the McDonough County Areas
Sabrina Kennedy
2020-05
Most of the aisles were blocked with stuff. You couldn't get down them to see anything
Mary Edwards
2020-05
Always can find what I need and then some. Prefer smaller stores to the big warehouse ones.
Tom Wallis
2017-05
Nice to have in town. Sometimes it's kind of like getting through a line at walmart though.
Ronald Tinkler
2020-05
Dollar Generals good to pick up something quick you don't want to go onto a big store going Dollar General
Paul L Smay
2018-05
The employees are friendly, the prices fair, and it's convenient to shop locally.
Janet Dillow
2019-05
Convenient to home. The store is some times crowded and hard to get around in.
Ed Garner
2018-05
Too many types of discounts and sales. It''s confusing. Simplify if you really want to help people.
Ron Arnold
2020-05
Well stocked, aisles blocked by boxes of mdse. Not a pretty scene.
Laura Cox
2019-05
Remodeled...wide aisles, more stock. Excellent customer service.
Kim Brooks
2020-05
Long lines . 1 cash register open . not very well organized. Chaotic at times
Pana Rama
2019-05
Always friendly and helpful, I love shopping here.
Brenda Friday
2020-05
They have lot of nice stuff there friendly
Leo Daff
2019-05
Great remodel, saves having to travel out of town so much.
Lady J Merriman
2020-05
You can hardly move your cart around in the store.
James Page
2019-05
Friendly cashiers, easy to find what you need.
Cory Simpson
2017-05
A godsend for Chandlerville and Virginia but it's common to run in to complications once you get to the cash register.
Saiperus
2020-05
If there is actually food on the shelves it is the cheapest place in town.
Lori Martin
2020-05
It was messy every isle had freight hard to get around
Reta Stutsman
2019-05
Such large amount of.product no room to move
James Updike
2021-05
Prices good, in and out , done
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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