3.5 (33)
376 N Sugar Grove Pkwy, Sugar Grove, IL 60554
(630) 466-8321
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Christopher Dorsey
2024-02
Always has what I need, but the employee I always see is so rude. If you hate your job, find a new one. Just don’t cause problems for those just shopping.
Alexander H. Porcaro
2023-10
This location has some rather poor reviews, which I don't really understand. The staff here has been helpful, patient and kind. What you want/need is almost always available. Which cannot be said for other locations. I wouldn't be driving all the way from DeKalb to this location if it weren't the bees knees!
Randy Gnatek
2024-01
The only place open after 9:30pm on New Years Eve. On top of that, their staff is always extremely friendly and helpful. Great service!
Maria Fischer
2023-09
I want to give a huge shout out and thank you to the pharmacy team and pharmacist working tonight. My prescription is out of stock in many places and this is the only pharmacist who was patient, happy to help, and genuinely kind. To the woman pharm team member helping me tonight, thank you so much!!
Christian Galles
2023-05
If you think the pharmacy here is no good, I've got news for you... no pharmacy has high ratings! Look at google reviews! There are plenty of issues far beyond their control involving supply chain issues, insurance, policies, etc. They have always been very very busy and at the same time very patient with my requests. Yes at times things don't work perfectly, but as a hospital nurse I ask you to please be considerate! Treat them like human beings and understand that no matter what we are all people subject to the places and conditions in which we work.
Renee Slack/Hoover
2024-01
Clean store, grouchy rude entitled employees. Never a smooth checkout, someone always has something flippant to say.
nora sargent
2023-05
Pharmacy staff and competency here are absolutely horrible. The pharmacist is consistently making mistakes, forgetting to order prescriptions, and down right rude. The medications are never in stocks and take days to fill..if not longer. The wait for general scripts is by far the longest of anywhere I've been...even though I live very close I travel now 30min to go elsewhere. Customer service and competency goes a LONG way when dealing with your pharmacist.
Brett Rowe
2022-05
I would avoid the pharmacy. I’ve usually had great luck with all other Walgreens but there is *always* a delay at this one and there’s always an issue. Just now I’ve been waiting over 4 hours for some very needed medicine to be transferred from a different chain and it wasn’t until I came to the pharmacy for a second time did the matter all of the sudden become “resolved”. There is some serious dysfunction here and save yourself some time and a potential headache by avoiding this one.
Carol & Steve C.
2019-05
This pharmacy is incredibly slow and has no compassion. When you or you're family member is sick or in pain, you need your prescriptions. When a doctor sends a prescription over - like an antibiotic that someone needs to start right away - they sit on it and won't fill it. They just confirmed that they received my prescription over an hour ago but didn't fill it. Now that I'm here to get it the pharmacist is "on break" and I have to wait at least another half an hour. I'm in PAIN. This has happened here at least three prior occasions between myself and my family's prescriptions.In addition I have an allergy med they fill monthly. They have never been able to get the system to notify me when it's done despite repeated attempts of them setting up the text alert. Then they call me annoyed that I haven't gotten it yet (because I didn't know it was filled!) I guess THEY don't like to wait.Poorly staffed and managed. Wish we had a CVS nearby.
Charlie Ford
2017-05
I come here often because it's on my way to work. The folks who work here are always friendly and remember me. The pharmacy folks are really well educated on over the counter meds, too. When I was asking about OTC cold medications, they set me on the right path and I was feeling better that night.I just wish they were open later! There's not much that's open in town after 10pm. Sometimes ya just wanna get some snacks.
howard durkee
2021-05
When the pharmisist literally tells you "you gotta do whatever you gotta do" with a careless attitude it's time to take your business elsewhere. They dont take the time to learn their customers, then charge you full price for a script but only give you a portion of it and not the full month. Dont fill your scripts here, they dont care about you!
Joseph Harris
2022-05
I live close by and each time I take a chance to fill RX here it is a 15-20mim wait in the drive up. 1-2 cars ahead only and takes so so long.Sadly I choose to venture a town away to a walgreens that isn't more than 5min wait each time with the same line.
iiFlxralXoxo
2021-05
Walgreens was very good to go to although I did find a mice scurring around. It has cheap prices which is very good for my budget. Nice employees, Very polite.
Jodi Poling
2023-05
Girl at the pharmacy extremely rude like she didn't want to take my prescription. No compassion whatsoever for someone in pain
Jay Yaggie
2020-05
I have had nothing but a great experience with the pharmacy. Trudy is the best ever and she is the reason I continue to have prescriptions filled at the Sugar Grove location. Thank you so much!!!
Keith Damron
2019-05
Pharmacy workers are liars. You did not just receive that prescription from the doctor, I watched them fax it in and I called to make sure u got it.
Jon Novak
2023-05
Have only received shots from this location but the staff were friendly and the service was quick. Store is clean
Baudelia Bobadilla
2022-05
Drive thru not good at all unless you get lucky!!!! Wait at least half an hour in line not good for customer service.Too bad there wasn't another one on the area!!! Its too bad just took bad
April Hansen
2018-05
Always helpful and very friendly always greet with a smile best pharmacy I've dealt with 👍🏻
Troy Booher
2020-05
Clean and staff were all helpful. Flu shots were convenient.
David Orr
2023-05
Great friendly staff and large selection
Rick Menzel
2021-05
Badly run drive thru and no action to address problem.
BillJ
2018-05
Typical Walgreens with helpful, friendly staff
Vonda Galbraith
2019-05
The Nicest People There
Monday | 7 AM-10 PM |
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Tuesday | 7 AM-10 PM |
Wednesday | 7 AM-10 PM |
Thursday | 7 AM-10 PM |
Friday | 7 AM-10 PM |
Saturday | 7 AM-10 PM |
Sunday | 7 AM-10 PM |
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