3.2 (33)
2506 E Lincolnway, Sterling, IL 61081
(815) 626-4920
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nancy Standard
2023-05
The people who work there are very niceBut I ordered my insulin 5 days ago. Went there yesterday to pick it up. Was told it would be ready today after 2;40 pm and guess what m o insulin°° I'm a diabetic I rely on it now I have none I have no e for tomight
Mikey Clapper
2023-07
Just element there to get a few things, as well as some meds for some poison oak o got into, the lady up front kept acting weird to me and then refused to service me for a reason I’ve never heard before. Don’t go here if you need meds or anything else because they don’t wanna help you
Miller Studio
2022-05
Maybe the inside pharmacy is better, all I have ever used is the drive thru, but I rarely leave without a scratch your head moment. Today as I picked up my family's medicine I was told I needed to provide addresses "for all these people". I guess the last names all being the same was not enough to draw a conclusion. Once I was even told that an antibiotic was going to take longer to fill because they had to make it. I just prayed she meant count out the little pills.
Cayden Jachyra
2021-05
Pretty convenient, has a handful of items you can get from there. Staff is friendly, and you can be in and out fast. Has a lot of makeup options to choose from and a wide range of hair colors and different brands to use, which my daughters love. Also has a great candy aisle 😅.
Adam Chapman
2021-05
The staff @ Sterling Walgreens is amazing. They are super friendly and always helpful. I switched to CVS for awhile to save a few bucks, but, that was a huge mistake. Thank you for your great service!! I'll think twice before I ever switch again!!
Jeff Lee
2020-05
Almost every time we go for our meds there is an issue. Tonight we stop to pick up my son's medicine for anxiety and depression. We scanned last night and get a message at 10 am today it is ready. Go to pick up at 530 pm and not ready and nothing on order. They can have it ready in 30 min. I'm sorry after myself and my wife work 10 to 12 hours a day we would like the convenience of our stuff being ready for pick up. If there is a problem with your app please update it.
Heidi Moe
2020-05
Do not use this location for photos. I normally do not print at this location, so this review only speaks for the experience I had at the Sterling location.The customer in front of me had a vintage picture that was a colorized portrait (my grandparents had them so I recognized it). The customer wanted to get copies. The employee working the photo counter told her that she could not violate copyright and needed the photo release. The customer said that the picture was over 60 years old and it has just been in the family. The employee directed her to another business that would do it without the photo release. The customer tried again to say that there was no way to get a release and the employee said there was nothing she could do.Next I came up to get my Internet order. I had already paid at the counter and she noticed a note to check for photo release. I had done all of the photos except for ones purchased through the Disney World Memory Maker. I immediately acknowledged which photos the note would be referencing and showed her my Memory Maker information. She told me that I needed "written permission" from each of the photographers throughout the park because that is who owns the photos. I told her that is not right and there was no way to acquire such documentation. She told me she had seen other Disney photos come through with the proper release. Finally she said "I will let this slide, but you are putting this establishment at risk of being shut down" and explained that they will audit the printing of photos. She then tied to get me to pay again, of which my receipt was sitting on the counter as I had not picked it up. I handed it to her and she had to read it over to see that I had already paid.Neither the customer before me nor myself were trying to be decietful or acquire product that was not allowed. This employee was taking it upon herself and used her completely skewed version of copyright law to hinder business.I will certainly not be returning to this location for photo printing.
Mary R
2024-04
They are pretty thorough.
P.C.M.
2022-05
Walgreens in general is great. Those few employees who work in the Sterling Store who don't understand the definition of customer service make it a frustrating experience whether the pharmacy or general store employee.
Ingrid Anderson
2020-05
Was trying to receive money via western union and it kept messing up I asked for help and the manager I believe he was walked over to help me then just walked off talking with his coworkers. I left and he came after me and said I was going to help you. I felt like I burdened them. So I left to go somewhere else!
Karrie Davis
2023-05
Great pharmacy, good rewards system, some things are bit over priced but I don't/won't shop at Walmart so it's an okay option for those kind of things.
John OBrien
2023-05
Drove in to pick up meds from the country. Got home and found they didn't fill the one my wife needed. Called them and said they just hadn't got around to fill it !!
Christelle van Vollenhoven
2022-05
Okay they had three strikes and they whiffed. Over the top procedures made normal services a nightmare. Forget whatever you were going to do here and go somewhere else
Kellen Thayer
2021-05
Very rude woman working the phone at the sterling location. Don’t call because the customer service is terrible, just go talk to them in person so they aren’t rude to your face.
Theresa Piper
2023-05
Easy. In and out. Always friendly staff
Mardi Ybarra
2018-05
Friendly staff every time I shop here. Great ad prices are what bring me in almost every week.
Monica Chung
2018-05
Very friendly staff. Always welcomed and taken care of promptly.
Margo Owano
2023-05
Pharmacy employees always cheerful.
Debra Bates
2017-05
I enjoy saving money and points with my card
Sindy Sotelo
2021-05
Walgreens needs to re-evaluate their workers for customer service!!!
Stephanie AD
2021-05
Great store, great employees
Veronica Tabares
2019-05
Clearnace after holidays
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 9 AM-9 PM |
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