4.9 (59)
824 Commercial St, Springfield, IL 62703
(217) 528-4318
allprofloorcare.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Frank Szoke
2024-04
On time, very professional. extremely courteous! Would recommend highly! Told my wife if any concerns to reach out to them and they would be back. In our time it is great to have someone dependable!
Lindsey Lahniers
2023-11
We scheduled whole house carpet and tile/grout cleaning. They were able to get spots out of our carpet that had been there for awhile and clean up our grout and tile. Our carpet looks so much better and has new life. Overall a great experience. We will be using them again and recommend them.
Springfield Art Association
2023-06
The team at All-Pro were very accommodating when we needed to switch our appointment last-minute and got us back on the schedule quickly. Our carpets in our main office have a lot of foot traffic and stains, but our cleaning appointment was thorough, and our carpets look brand new again!Service: General carpet cleaning
Julie Loftis
2023-05
Was able to get a next day appointment being a first time client. They showed up right on time. My carpet was heavily soiled and had dog urine in several locations. All-Pro Floor Care’s service technician worked his magic and got my carpet spotlessly clean and odor free. Their price was very fair and carpet was dry in about 2 hours. We were so impressed we have already decided to make this a yearly service.Services: Carpet steam cleaning, General carpet cleaning, Pet stain & odor removal
Kevin Mccreight
2023-10
They took their time and made sure all my concerns were taken care of. Their equipment is top-notch. You could see the carpet change with every swipe. I would use them again.Services: Flooring, General carpet cleaning, Water damage-related mold removal
Mollie Ringer
2023-05
We hired All-Pro Floor Care after hearing about them from my parents. They were easy to get ahold of and able to get us on the books quickly. We had amazing customers service with Caleb who cleaned our carpets. He went above and beyond with cleaning and when my boys were asking him about the “snakes” (hosing). We will be using them in the future and recommending to friends and family.Service: General carpet cleaning
Carmen Stokes
2023-05
We purchased vinyl flooring from All-Pro after some water damage in our home. The sales process was fine. They were patient while we picked a floor. They did not prepare us for the new floor being thinner than the previous floor. The installation wasn't done as we wanted and no one came to inspect after the floor was finished. The installers left a gouge in the drywall and our calls about that were left unreturned. The floor is not as durable as presented and the trim work is falling off. I understand nothing is going to be perfect, but the real irritation is that there is no service after the sale. We would have been just as well off going to Lowes and handling the details ourselves. I'm truly disappointed.Service: Flooring
Thomas Stockton
2023-12
Very professional people. They cleaned my carpets perfectly. Very happy with this company.
Jane Chard
2023-06
We purchased our floor from All-Pro Floor Care and recently had our luxury vinyl floor, area rugs, and tile cleaned. The technician did a fabulous job and the price was very reasonable.Services: Flooring, General carpet cleaning, Area rug cleaning
Brandon and Erika Jones
2019-05
Ben and his team did a great job on our carpets. Ben was courteous, polite and gave us several tips on caring for our carpet. This is one of the few companies I contacted that was willing to come out to our home and give us an estimate. Many places wanted to give me an estimate over the phone, but I was skeptical they wouldn't charge more once seeing the amount of carpeting in the home that needed to be cleaned. The gentleman from All-Pro who came out to clean the carpets worked efficiently and the carpets had a marked improvement when he finished. Best of all the carpets were dry in 6 hours as promised. We will definitely use All-Pro in the future!
CJ Minor
2023-05
From the appointment call to the carpet cleaning, everyone was professional and very polite. We will definitely be a repeat customer. Highly recommend company, you won’t be disappointed!Service: General carpet cleaning
Marie Fleck
2021-05
The guys were very professional and the carpets looked good when done. the price was great. I used this company to clean a church and they did a very good job there as well. My only regret is that we didn't do the pet deodorizing. I was moving into a new place where the former owner had dogs but the place didn't smell and the guys said they didn't think it needed it. When I walked in after the carpets were cleaned it had a "dog" smell. The cleaning must have brought the smell out of carpet.
Jenye Miner
2015-05
All-Pro Floor Care did an excellent job cleaning our carpets after our downstairs bathroom flooded right before the holidays! They were there the next day and had everything ready to go quickly. Not only did they do a great job at making sure everything was dried before putting the baseboards back on, but they did an excellent job cleaning the carpets! Very professional team, I would recommend them to anyone! Thank you!
Teresa B
2022-05
The owner, Ben, got me scheduled quickly. Technician, Caleb was friendly, professional and did an excellent job cleaning my carpet. I'm happy to recommend All-Pro without hesitation.
Christina Knepler
2021-05
The staff at All Pro Floor Care are professional and knowledgeable. We've recently used their services for duct cleaning and carpet cleaning. We had water damage in the past. Ben assisted us through restoration process. We also purchased carpet and vinyl tile from All Pro and had them install it. We're very happy with their work and we will be repeat customers.
Duane Judd
2018-05
All Pro was recommended to me by the manager of Hickory Glen senior living .she told me that they steam clean the carpet and that's the best way to clean.They came and cleaned my mothers carpet and did a great job in no time at all.I had them clean my daughters carpet who has a 4 year old so they had some stains.The carpet looked like new after they finished.These guys are great very professional and very polite and they they don't charge you an arm and a leg.I highly recommend this company and will continue to do business with them.
Claire Edgecomb
2019-05
Timely arrival, displayed courtesy, and the work was excellent. Very good job cleaning carpets. Method used gets carpets clean but dries quickly. I would recommend this company and will also use them again. I also had my furnace vents cleaned. Thanks for good work.
Kristen Leadbetter
2015-05
1. The office was great about working around our busy schedule and found a convenient time for us for them to come clean.2. They handled our furniture carefully in order to clean around/under it.3. Their cleansing of the carpet and steps was thorough, and they used an enzyme-based cleaner for our pet-stained areas which worked really well.4. The price for the service can't be beat, especially for the high-quality work.We plan on using them in the future whenever we need our carpets cleaned.
Sarah Phalen
2022-05
I have used All Pro Flooring for multiple flooring projects. They have been fast, and do a great job installing LPV and carpet. They are a great value and quality is top notch. Floors are beautiful and beyond my expectations. Highly recommend the company. You wont be disappointed.Service: Flooring
Bob Esperum
2021-05
After using a couple other floor cleaning companies, we were searching for a company that was not on a dead sprint to get in / out and was not trying to upswell services that should be included. We tried All Pro Floor Care and couldn’t be happier. There people were knowledgeable / courteous and were sincerely concerned with cleaning. They explained their process and what they were doing in depth. Would definitely recommend them assuming this is how they do business day in and day out.Service: Deep clean
John Hawkins
2021-05
My wife and I recently had our carpets cleaned and the crew did a fantastic job with getting out a pet stain in our living room. The other rooms were done perfectly. They did a quality job and we'll call them again in the future.Service: General carpet cleaning
Cooper 217
2015-05
All - Pro Floor Care did an excellent job cleaning my living room furniture and three rooms of carpet. The staff were very prompt and professional. I will definitely use them again and highly recommend them!
Liz Sanford
2014-05
Very prompt and professional. The carpets haven't looked this good since they were new. We really appreciate a company that does a quality job at a reasonable rate! We will never use another carpet cleaner.
Rashonda Andrews
2019-05
Very timely, extremely professional and did an excellent job on our carpet! They were able to remove some stains that we thought were ground in to the carpet. I would not hesitate to use them again!
julie baliva
2014-05
I saw the wonderful job that All Pro did getting a coffee stain and a chocolate milk stain out of an off white carpet. I had them clean mine and was happier than I have ever been with the results. We have a pretty bad traffic area that they always make look like new. I have recommended them to several people.
Lynn Harbison
2020-05
All_pro Floor Care is all of the above. Our carpet and tile looked new when they were done. The guys were professional and did a WONDERFUL JOB !I will have them do our carpets again and we Recommend them to anyone who is getting their carpets or tile clean. GREAT JOB!!!
Jim Wolf
2019-05
Very professional and thorough. Crew was running late and the office called to provide an updated time of arrival. Caleb did an outstanding job. Great ambassador for the company. Will not hesitate to call All Pro for future work.
Lori Wild
2023-05
We bought an older house and wanted to save some money. By the time All Pro left, it looked like we had brand new carpet. They were absolutely awesome!!!Service: Carpet steam cleaning
Amy Fricke
2020-05
Very friendly, I had to cancel and reschedule a few times and they were very accommodating. The guys did a great job shampooing my carpets in a timely manner!
Dana Young
2014-05
I have used several other services in the area, but none came close to the quality and service All Pro provided. From Ellen in the front office to Jared in the home, everything was as promised. Jared may sound like a salesman, but really knows what he is doing. I was skeptical, but am now amazed at the difference and the drying time. Quality, reliable, and professional from start to finish!
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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