3.4 (43)
1855 W Irving Park Rd, Schaumburg, IL 60193
(630) 893-5570
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Frank Long
2024-05
The team here are always friendly and helpful, If they can save you money they let you know! The store is always clean when I go in. I've also used the minuteclinic and all were professional.
Grace Campo
2023-12
Efficient. Pharmacy calls always promptly answered. Could improve the mobile app for enhanced family medication tracking
Albert Chang
2017-05
The pharmacy staff helped me save several hundred dollars because of their awareness of prescription coupons and was proactive in providing that for me. I have consistently found the staff to be friendly, knowledgeable, and easy to work with. Amela is known to be the coupon queen and she really made my day. Excellent customer service and I would recommend not paying attention to the bad reviews..
Karen Riscos
2022-05
I went into see Dr. Mary for a headache and ear soreness that turned out to be an ear wax blockage in my right ear. She was incredibly patient and efficient and taught me how to take care of any wax build ups that should come in the future without q-tips. I will most definitely be coming back to this location. Thank you!
R M
2020-05
I've been with them over 15 years and the service has declined year after year. I am finally to the point I am done and transferring to Walgreens which is further. I've had it with inconsistent reminders or no reminders, rude pharmacists and backordered meds.Reminders saying meds are ready when only 1 o f 2 synched are ready Adios!
Andy Murray
2017-05
Do not waste your time at this minute clinic. The staff is poorly trained and have no idea how to handle insurance.Also I signed up online to get in line early and when I arrived the system would not take the code they gave me. The NP look at my insurance card and could not figure out that it was a PPO plan. She said she would have to call but would not be able to confirm I was covered today so I would need to pay $89 for the visit to treat for a two-week chest cold that I've had.When I came a year ago they incorrectly billed me and then sent me to collections after I disputed the billing and I swore I would never go back again. Unfortunately it was a Sunday and they were the only ones around in my area today. Complete waste of time!
H H
2017-05
I use the Drive Through often and it is a pleasure to deal with the pharmacists here, they are very qualified, friendly and helpful. The service is prompt and accurate. The waiting time depends on the hour of the day - everybody who complains here about the long lines here have to understand that there is a busy time and the workers do their best.
Battle Player
2016-05
Horrible horrible Customer Service!!!!I was in store yesterday around 1.30 pm , I bought some on counter medicine and stood in check out line. Same time there was hagen daz ice cream supplier came, After looking at me in check out line Sales associates prefer to to attend that ice cream supplier(who came after me). The sales associates is in her late 30s and early 40s, wearing glasses, straight hair. I did not like her horrible approach towards customers. Area where store is located surrounded with more Chinese, Philippines and Indian communities than american community. Overall less enthusiasm towards non american community which was clearly visible. Why is that? everyone pays same dollar amount in store, everyone should get same good customer service. No wonder lots of CVS has shut down their business. Other communities will happy to spend their dollars in other stores. I will make sure to share my experience to my friends and family. Soon I will be complaining to higher authorizes to CVS who cares about their customer because behavior is unacceptable!!
Emily Mueller
2017-05
What is the point of having a drop off only drive thru lane if they never send the tube over and just ignore you when you're there. If the people working in the pharmacy can't ha for both lanes, then they need to close down one of the lanes, or have 2 people working the drive thru. Absolutely ridiculous.
D W
2016-05
It seems impossible to contact the store by phone. The drive thru is always backed up. They can't fill the prescription because the insurance won't pay and wants a cheaper alternative, but they offer ZERO assistance or just lie to get you to drive away. Customer service line leaves you in queue forever. What a joke.
lucas doge
2017-05
I could not find the name tag of this woman , so I assume she must've been in management. She had blonde hair and glasses . Mid 40s. She was extremely rude when I gave her some manufacturers coupons and gave her ecbs to use after. Also made some snide comments about people who find the time to coupon and how she couldn't stand them. I didn't pick your job sweetie you did. Don't be annoyed some people coupon to save some money.
Alex
2022-05
Go anywhere else, they’re incredibly slow. The phone hold time is 40+ minutes sometimes. I hate dealing with CVS
Bruce Weber
2020-05
Cannot rate a zero. Pharmacist filled prescription incorrectly, refused to make good on his mistake. He was arrogant and insulting when asked to correct the mistake.
Zofia Stec
2014-05
So I called my doctor to get some antibiotics. I called cvs and asked them to call me when it was ready for pick up. A bit later I got a call saying my prescription is ready. When I get to the store they say they don't have it. What the hell? Screw you guys.
George Montgomery
2023-05
Horrible drive through experience every time I go so I no longer will use CVS. Everything will go to Walgreens.
Shiny Star
2018-05
I love Cvs pharmacy Employees, They keeps a smile on their face, and always answer my questions. Very Friendly as well.
Ralph Carlton
2019-05
Can't get my wife and sons rx because supposearly they are a week behind need to get it together or let people know they can't help them instead of leaving people with no meds
NuNu “GoneAndDunnItAdventures” Bowling
2017-05
Love my pharmacy and they know you by name for regular customers. On-site clinic.
Cherie Patrick
2016-05
Have been getting my prescriptions here for years always a wonderful experience.
SupremeSufiyan
2017-05
I love this CVS becausethe workers are nice. And I can find anything I need here.
Dena Albrecht
2023-05
Always seem to truly care about me
Rayan B.
2019-05
Very nice staff and very neat and clean, can find whatever you need
J B
2020-05
No public restrooms, pretty sure that’s a code violation.
Ravikumar Patel
2017-05
Great pharmacy, one minute clinic works wonders
Pawel Rusek
2017-05
Can't use someone else's CVS card. F. that
Caycee Benesch
2016-05
Called four times throughout the day and no one answered the phone
K H
2019-05
Staff and Management is awful at this location
Gail Tunaitis
2018-05
Friendlt
Amber Khan
2017-05
Nice pharmacy in the neighborhood
muszyn buszyn
2016-05
Etc
Monday | 8 AM-12:30 PM 1-8 PM |
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Tuesday | 8 AM-12:30 PM 1-8 PM |
Wednesday | 8 AM-12:30 PM 1-8 PM |
Thursday | 8 AM-12:30 PM 1-8 PM |
Friday | 8 AM-12:30 PM 1-8 PM |
Saturday | 9 AM-12:30 PM 1-6 PM |
Sunday | 9 AM-12:30 PM 1-5 PM |
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