Tailwaggers Pet Chateau

Shreya Ilango

2023-05

I love this place. I’ve boarded my cat, Bacardi here several times and they’ve always taken great care of her. They also love her and are always happy when I drop her off! They were also very accommodating when I had to unexpectedly extend her boarding and were able to feed her from their own supplies. Every time I go out of town, I call them up immediately. Highly recommend.

Sarah Lou

2023-05

My furry friends (boxer mix and terrier mix) LOVE coming for daycare and baths! They can tell when we're about a block away and those tattoos DO star wagging! I'm pretty sure it's the friendly, well-trained staff taking them out for group playtimes that really gets my pups excited. 10/10 would recommend for anyone looking for boarding, daycare, and grooming needs.

Joe Wehrman

2023-05

Friendly staff. Clearly care about their 4-legged customers. Great communication. I finally found a place that does NOT use cutters on my Brittany's nails. Fast service at very reasonable cost.

Katie Dillon

2023-05

People were super nice. Prices are fair. Left my dog for boarding for a few nights. He had a blast. He was tired from playing when I picked him up, which is exactly what I want from a place! They also trimmed his nails. This place was great! Highly recommend

Jay

2023-08

I paid for a year long membership to the dog park and haven’t been able to access the park for almost a month now. The employees keep telling me new dates and finally today one said she has no idea when I can access it “since they’re changing the lock” and the owner has been informed multiple times. She also didn’t seem to care that I’ve been paying and not been able to get in and wouldn’t help me in any way. I’ve called 5 times in 3 weeks and now giving up on this place. Spend your money somewhere else.

KayKay TV

2023-06

Tailwaggers is the best! I have been displaced from my home since Nov 2022, tailwaggers made an home for my son Dash with no questions asked. They let me see him whenever I want He’s fed, bathe, and even read to. If it wasn’t for Tailwaggers I don’t know what I would do. I will forever be grateful they’re here. If you need daycare or boarding for you love pet this should be the FIRST place you call!

Paloma Pearson

2020-05

Leslie and the Tailwaggers Team are absolutely fabulous! They are one of the few places in town that groom cats, and do so for a reasonable price. I was able to drop my two cats off the days I couldn't stay and pick them up later in the day without being charged extra. On the days I stayed for their grooming, Leslie was kind, patient, and incredibly efficient with my kitties. She handled them gently and I was able to be back in the grooming area while she worked on them, which made the experience great. I will miss Tailwaggers greatly now that I am no longer in Illinois!

Alyssa Mistar

2017-05

Awesome employees! Very friendly and helpful, great customer service. Also appreciate that they sell some items within their facility- I don't have to travel far for poop bags or toys!I love that their dog park is right by the village apartments. It's super convient to let my dog out to play in a fenced in area. It's like having my own backyard, my dog loves it! There's occasionally other dogs in there but my dog appreciates that it's not too busy.It is a little pricey for what you get. It's just a fence and open grass lands, not sure why that costs $100 a semester, $100 a year would be more reasonable. The dog park would be better with a picnic table or some chairs- Most users are students and it'd be nice to be able to study while out there. Also perhaps mowing the lawn a few times a month... The grass is long and provides a good environment for fleas and ticks as well as other insects. Also makes it difficult to sit down anywhere.

Steve Wilson

2017-05

Are reviews from 5 years ago really relevant? We left our cat there last summer for nearly two weeks. She was totally pissed at me when I picked her up, for leaving her there, but she was well cared for and everything went well. The staff are friendly and caring. When I had a dog, I left her there too, and they have always been good to my pets. I've been using them for about 6 years. I got online today to check the hours, I have to pick up my cat today, matter of fact. I saw the reviews and felt I should comment.

TeriTCCool

2018-05

I work there and I can say that the boarding cages are bigger than other places and the dogs get more outside time. Our groomer is very good and she has a lot of loyal customers. The building is a little shabby on the outside but the inside facilities are clean.

Leslie Hettinger

2017-05

I know my dogs can be a handful to watch, my youngest is quite the barker, but they LOVE their "friends" at Tailwaggers. The staff is always happy to see us and constantly in and out of the kennel area checking on the dogs and talking nicely to calm and comfort them. My kids always come home in at least as good shape as I left them, and their beds are always clean. Once I came to get my dog and my bed was in the washer, accidents happen, they offered to dry it for me too, but it wasn't nessisary. I'm just glad they keep my kids things clean, and my babies happy.

Tiffany McNeely

2022-05

Great staff and full service facility. No vet services. They offer everything your fur friend needs. The facility is family owned and operated. The grounds and parking lot needs some repairs or updates, but this doesn’t hinder the care they provide to your pet.

Carrie York

2019-05

My dogs are usually dragging me from the car in a hurry to get in. Leslie does a great job giving my boys baths and trims. I have never had any issues with how my boys have been treated or trimmed. HAPPY dogs and owner

COOL KIDS

2018-05

Our dog spent 9 nights here recently and had a bath. He seemed happy and well taken care of when we picked him up. The only thing I wish they had was group play or more time in the yard to play or run around (without the extra charge). The base rate is reasonable but once you start adding the extras it can get pricey.

Terry Bassett

2019-05

Used this service several times, my dogs love the treatment. You should have seen how the Golden Doodle greeted the lady when we got there yesterday. No doubt our pet remembered and enjoyed previous times there!

Kerry Roberts

2021-05

Leslie is an awesome groomer for us because our two dogs are often VERY uncooperative for nail trims but she manages them with great skill and compassion.

scott bone

2023-05

Place looks like a crack house. Do not take your dog there. Or dog is still at the U of I Veterinarin hospital. We found out we are not the only ones.... Do not risk the life of your pet by taking them here.... Do not take my word for it, do your research....get the word out.

georgia caraway

2023-05

Been going for 20 years. Dogs love it. We use boarding and daycare. Everyone is so nice and they love dogs!

Anthony Simmons

2022-05

Always so happy to see my dog and take great care of her. Dont know what shampoo they use but she smells great after they give her a bath

Meagan Nicole Quigley

2018-05

They do an excellent job of grooming my Saint Bernard. They truly care about the dogs they take care of. Great job!

Charles Parker

2020-05

Terri did a great job trimming our labs nails. They look great and are very smooth.

Patrick Gabriel

2023-10

Very nice place. They really cared about your dog

David Baker

2018-05

They do a good job grooming but building could use some updating and pricing is high.

Ksenia Bushueva

2021-05

We can tell the girls are happy when we pick them up. Awesome people and very talented workers that need to be recognized for it. Thank you

Francisco Sanchez Arellanes

2022-05

They take good care of my kid, reasonable prices.

Honest & Truthful

2021-05

The staff is nice, accommodating and they do a good job. Just be specific about what you want.

Proximity Concord

2017-05

My maltese loves them.

Rob Keller

2020-05

Great job!!