Family Dollar

3.6 (100)

2561 E Sauk Trail, Sauk Village, IL 60411
(708) 898-9090
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Rhonda Marshall

2023-05

I know you can do better. The district Manager of this location should be ashamed, to say the least. I got sick to my stomach but I was determined to walk through the entire store isle by i​sle to witness just how bad it was. There were two associates visible who were not at all concerned with the condition of the store and because they stood at the front of the store talking and laughing like there was nothing to do. Even when I let out a very scary scream, neither one of the associates came to check on my safety another customer ran over only to find out that i saw a huge bug jumping around. I absolutely had to take a few photos because my words are just not enough. I am still in an attempt to speak personally from their Corporate Office but so far all of my attempts have been unsuccessful. I will continue my attempts to speak to someone who will be concerned enough about the photos and will look to hold someone accountable for this mess of a store. By the way, I did make a purchase just to verify my visit on 8/24/20225-Stats for the worst store in history.Note: I absolutely love shopping at "Family Dollar" it truly saddens me that this is the location I now live closer to

Mary Soto

2023-09

Staff are friendly and helpful. Many of the shelves are either empty or partially empty. The floors are dirty and the store looks messy, the coolers are mostly empty. In the winter, the store was freezing because the heat didn't work and the workers had their winter coats, hats and gloves on. The air conditioning doesn't seem to have been working well this past summer even on our hotter days. It looks like what inventory there is, is being sold till there isn't anything else. You can't help but wonder how it will be before the store close since it's in this condition.

April

2023-05

Manager is super helpful and pleasant. Floor staff could learn from her, some are rude. As for the store, stock never seems to be completely stored, lots of boxes clutter floor isle. It could use a good cleaning too. I'll check in to see if I should change my post.

Jasmine Taylor

2023-05

This store is FILTHY and UNORGANIZED! Things are on the shelf over one price but that isn't the price of that item. The store just dirty. I asked the cashier could I put my stuff in the bag as she is ringing because she was sitting it down as she did so, but the counter is visibly filthy, but she got an attitude because I held the stuff in my hand.It's a shame, especially when your spending money. It keeps them working.

Angel Eyez

2022-05

Went in there today to get needed items there was a old man and his daughter in there who asked for help. The person working was not acknowledging anyonee cause they were on their phone. And when the daughter told her not to talk to her father like that and asked for a manager she said she was and walked to back and refused to helpHad to ring the bell multiple times to get help. If u are only person in store with customers dont be ignorant.

theresa simpson

2023-05

This store is horrible floor need moping its filty dirty boxes all in the aisle were you could easily fall shelves empathy went around 8:45 line was long don't know why wouldn't open second Register thinking about calling corporate on this nasty floor store smh

Kevin Anthony Ford

2021-05

The new manager Tony is showing a deliberate an exemplary pattern of great management. The store is cleaner and more well-organized. His attitude is par excellence. You can count on me to continue to shop at Family Dollar with the great leadership that has been exhibited by the new store manager kudos to Family Dollar for selecting a great man and supervisor. He is a candidate for upper-level positioning in the hierarchy of Family Dollar.

Mena Adams

2018-05

This store is horrible always understaffed. Always one register open the new manager Tony works his employees like slaves. Customer service is horrible from him and his employees always new staff never the same people. They need to bring back that old manager Anita and those other people before. Until then I'm no longer shopping here or advising anyone else to do so because they Suck...

Stephanie Housmah

2019-05

Their operations time States they open at 8am but I've came on different dates and the store has not opened on time, My husband stopped by this morning and he had the same issue stayed out there until 10mins after and they also had a truck waiting as well, end result he took his business to Walgreens. I gave two Stars for some of the evening employee's they're pretty Ok as far as customer service..

John Doe

2022-05

Plenty of parking places, very efficient workers.

Ty Johnson

2023-05

The cashier was nice and greeted me as soon as I walked in. The store was out of a few things that I came for but it was a lot cleaner than previous visits.

Kimberly Robinson

2023-05

Never stocked or cleaned, very unorganized, and then the closing in the middle of the day is the worst. Will never come back and I’m living one block away. I’ll start shopping at dollar general that’s right off Torrance.

Brandy Douglas

2022-05

That store is very sloppy & clatteredIt needs to be closed down for a deep cleaning nd the manager & worker are ghetto asl... one of the worse stores I walked into... sorry not sorry

Ron H

2020-05

This family dollar is the worst of all dollar stores that I’ve ever visited. They do not open on time nor do they stay open for the hours in which are posted. The manager Aisha is a joke she hires individuals who are like-minded such as she who do not give one care about their customers. I will not ever shop there again

Guy Grizzly

2022-05

The cashier is awesome. Possibly the sweetest kind hearted lady ever. Two thumbs up to her.

Hustle For More Promotions

2022-05

THE RUDEST AND MOST UNPROFESSIONAL SERVICE YOU COULD PROVIDE…..A JOKE OF A STORE AND EXTREMELY DISORGANIZED…KNOCK IT DOWN FIRE THAT RUDE WOMAN WHO’S ALWAYS ROLLING HER EYES AND ON THE PHONE WITH HER FRIENDS ON SPEAKER TALKING ABOUT PERSONAL BUSINESS AND MAYBE JUST MAYBE YOU’D HAVE A ESTABLISHMENT YOU’D BE PROUD OF

Shelby Brown

2019-05

The main guy that runs it or manages the store seems pretty decent and hard-working but the rest of the people that work there couldn't be any more lazy or racist

DaFinest Founder

2021-05

My favorite store in Sauk Village and the new cashier lady is so fine OMG 😘😍

Donna Bell

2021-05

Great prices for name brand and off brand items , they even got batteries for a $1 a pack.

Amanda Rickover

2022-05

Dirty, unprofessional staff, and there were literally two BIG bullet casings in the parkinglot along with glass and filth.

Allynne Lee

2019-05

The associates were very customer centric, but the store itself was a wreck. Hopefully this was due to restocking.

Lisa Hawkins

2023-05

The Lady serving the food for years. She needs to RETIRE her Attitude SUCKS. AND THE FOOD WASN'T GOOD.

Binita Mcnutt

2021-05

Always clean and staff always helpful when i go to shop.

Nicole Walker

2018-05

Great customer service never had any real problems to mention.

WARREN G

2018-05

They always have what you need, location is in the HOOD, some shady characters come in and out of this store

Kevin Anthony Ford

2021-05

The parking lot is filthy. The staff is fine.

Anthony Hickstein

2017-05

Lots of good stuff here.. Decent staff

Nasarah Qasim

2021-05

What happen to customer service? This morning was awful.....please inprove

Cherry Evans

2018-05

A great store to get whatever you need

carol froncek

2018-05

Found things very easily. Friendly service.

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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