Family Dollar

3.8 (117)

715 Broadway, Rockford, IL 61104
(815) 491-7091
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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trey carson

2023-12

So I walked in to get some detergent and ingredients for a cake. See they have no eggs and figure hey might as well get the detergent. It'll be cheaper then at the store I'll have to go to get the eggs... Nope the lady at the checkout stops the line just to run to the back to see if I topped off the detergent... So naturally when that's not the case, does she apologize, no acts like that's normal behavior... cancelled my purchase, and wont be back.

Donald Swauger

2023-05

This location is not professional at All! The head manager was the one on duty on in the morning I was wanting to be a good samaritan to pay for someone an employee denied me to pay so me and the employee got into it so I asked for the manger the employee denied me the manger I said to get the manger didn’t this location has a lot of beef with there customers the manger said that I should come in when I’m not high on 420! Went on from there

philipclonas

2022-05

Despite the store size in the aisles being so small it's actually quite a nice place with a greatest variety for the store. I am glad that I work there. The people are friendly enough to help you when you need help and are willing to go the extra mile for you.

Helen Perry

2023-05

It’s my neighborhood store so knowing they close at 10 PM I have no problem going in at nine to get what I mean however I walked in at 9:03 and he had already locked up the tobacco section and says he does that so they can get out of here right at 10 o’clock that’s not good business especially when your best selling product may be the tobacco products

Sylvia Edwards

2023-06

If you want to go get something real quick family dollars place to go And you always can find a good sale

Cassie Kaiser

2020-05

I went in on a Saturday to find out the cashier that supposedly put the 200$ On the green dot card that I purchased did not put it on my card but another for herself. And no one is doing anything about it. I tried calling green dot but cannot connect to a live person without an active card with loaded money. The girl manager older lady was very rude. She had no intentions of fixing the problem her employee caused. So please be careful if you go there to shop.

Shanta West

2023-05

If you don't want to work just stop looking people have so much going on don't have time for your mess two just all way round rudeness every time.

Brittany heth

2021-05

Quick and easy shopping.... Dropped my change didn't know it and the employee chased us down to hand us the $18 back... The area ain't so good but definitely a good environment inside the store.

Brent Connie

2018-05

Clothing area is a mess, so are most areas due to customers just shuffling items around to the point workers can not keep up. Overall staff is friendly and helpful.

Nina Garcia

2017-05

My go to spot! Great coupon's and deals weekly. Gabby is a sweetheart, always so polite and give service with a smile.

Key Mora

2022-05

I went shopping with my nephews and the manager took my nephews out because they were minors. What's wrong with them being minors.

David SZUPINSKI

2023-09

It's a Great Place to Shop

Paulette Cunningham

2022-05

it was very nice plus they have want i was looking for 👍👍

w122 kuri

2019-05

This store 's current manager is racist.She kept watching following me like I was a criminal. I might report her to the BBB!

Kelly Tamayo

2022-05

Manager that was there this morning is mean and I will not return I shop there to much to be talk to like that .

Russell Ferling

2017-05

Good prices make sure to go online and get your coupons, you can save a lot there

Kimberly Benjamin

2022-05

I downloaded the family dollar app they have reasonable prices and coupons.

Nina Garcia

2017-05

Great selection Store needs to be bigger and Fix The Parking Lot

M Alexander

2023-05

My second home..you can find unique things at family dollar..

DJ.BAUDOUIN Budona

2018-05

I love people for my life I love the world God bless you God bless America

Shayla Storm

2018-05

Great sales and very friendly employees

D Kirkwood

2018-05

Store is unorganized, there's stuff everywhere...

marva blackmon

2021-05

To many people and everyone parks there car's badly

Chandra Thomas

2018-05

Don't have any complaints

Nicole Bergin

2017-05

They have good prices

miguel lopez

2017-05

good service foud what I need

Todd Swanson

2018-05

The ad no place to try on women's clothing

Janet McCormick

2018-05

It was very dirty and looked run down.

Chrystal Ellis

2022-05

Great place to shop!!!

Edker Pederson

2019-05

Great customer service

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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