4.5 (255)
601 W Rock Falls Rd, Rock Falls, IL 61071
(815) 626-4008
poi.place
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
geekgurl2000
2024-03
Very kind staff, ooodles of office kittehs, and the best price on spaying my precious baby girl kittehs, Captain Janeway and Seven of Nine. Other area vets quoted me over 500 and over 300 per cat.
Krista Lynne
2024-04
Dog has been sick near end stage kidney failure.Able to get in right away Had blood work done.. Not eating. Basically have to decide what to do. Wish there were payment plans. Workers helped me bring in pet since was alone, she is a bigger size dog
Dustin Gerard
2023-12
I had to come here today due to unfair and unjust reasons, but if it had to be anywhere, I'm glad it was here. The staff were all extremely friendly and sweet, genuinely friendly and sweet. They talked with me on a personal level, not in a staff/corporate speak. They made sure I had everything I needed, checked on me, gave me plenty of time and space, and we're just damn good people. I'm sorry we all had to meet under such terrible circumstances, but I'm glad we still did. And as a bonus they got some friendly and chunky office cats that roam and just want some love!
Keeta Evans
2023-11
Took my 7 year old cat to get neutered. He's never been to the vet, they were very nice and he came home and was back to normal. I like that it's a small clinic. Not a lot of noise and smells that usually freak out pets. He was very relaxed while there. Taking my 3 month old kittens next month for their vaccinations and scheduling for them to get fixed next. I don't need all the bells and whistles cuz pets like simple and easy. Less stress on them which makes the experience a good one for them. So they can get back home, to doing what cats do best , anything they want..
Raistlin Hughes
2024-04
The staff at advanced Healthcare was very helpful and friendly! My dog was a little wild but they got his shots taken care of easily!
Chel Headley
2024-02
Love this place! They saved my best friend, Ghost
Joe Lewis
2023-10
I use groomer attached to this vet facility. Rita S. Is fantastic! She has groomed my do since he was a pup. He is now 7. Fantastic work grooming and reasonable cost for grooming! Ask for Rita!
Amy Hubbard
2018-05
They did an amazing job of saving our dog. They loved and cared for her just as much as we do! Without them Xena would have died. We can't thank them enough for all they've done!
Amber Rial
2021-05
This place is amazing!! I adopted 2 kitties from them and when I took 1 back for r shots they were so kind and treated the little guy like family. The ladies are so friendly and truly love the animals.
Delores Hittlet
2022-05
Excellent care of my big baby (64lbs). Neutered, chipped and dew claws. He is healing nicely. Let me know how he was doing.
Dawn Hollaway
2022-05
Very good with all my dogs. We had an emergency with one of my dogs when she broke her jaw and they stopped everything and rushed to help. Dr Haney and her staff are very nice and professional.
Pam Vittitow
2023-09
The first time that my cat had to be groomed. She was so matted. Rita did a wonderful job. I was very happy with the results!
B Burlack
2023-10
We had two kittens neutered and it went very well! You can see that the staff really likes working with our pets and cares about them.
Michele Siperly
2023-11
Dropped Lola off for Pampering and she came back so proud of her pretty lil self. The Groomer is so good!
Lynn Dunham
2023-05
I've been going here for years. All of the staff and Dr. Haenni are great with your fur babies. They have been very accommodating and have squeezed me in for appointments whenever possible. Thanks to all of you.
Steelers Freaks
2023-08
Friendly service they help me a lot to understand our dogs and cat very patient nurse I don't see any complaints no problem no questions these lady vet very nice and very helpful easy to talk to easy to understand clearly bad day or good days
Kathy wolf
2023-05
Just want to thank Dr Haenni and her staff especially Tammy and Sheila for over 15 years for always taking good care of my little man Bo and for making his journey to the other side so peaceful! I would recommend them to all pet owners.
vanessa wangelin
2023-05
I have usually had decent service from them but this last time was horrible. The vet needs to get some new staff. I called Wednesday trying to get my dog in for an allergic skin reaction and was told they would try to fit her in and would call me back. The receptionist was super all over the place with that phone call very distracted. However I never heard back called 3 other times that day always went to voicemail. Left a voicemail still never heard back. Here it is now Friday and when I called complaining of a lack of phone call back the receptionist was rude and dismissive. Said she couldn't get my dog in until the next week. My poor dog now has to suffer for a week because they never called me back and failed to tell me they don't take appointments on WEDNESDAYS. No other vet in the area can get my dog in either as everyone is booked and only a select few take care credit. I wish the receptionist had told me up front they Don't take appointments on Wednesdays or called me back atleast because then maybe I couldn't have figured something else out. Very disappointed this time around with the service.!
Kimmy T
2019-05
They are the best. Take such great care of all animals and make the fur Mommy and Daddy feel a bit more relaxed cuz they know their stuff!!!
Rosa Guerette
2018-05
Love everybody here especially the vets. When my kitty had a boo boo Dr Razor stitched it up really good and it healed really good. Before n after pics
Belinda Thompson
2022-05
We've been going there for over 5 years now. We have 2 English Bulldogs and a Lab/Boxer mix. Their prices are very reasonable and the staff makes you feel like family. The welcome puppy/dog kisses and kitty/cats purrs. They treat your fur children as if they were theirs. We've been going there not only for shots but for surgeries and etc.
Amy Bertolozzi
2023-05
Love the staff and the vet. They take care of my cat and give me tips to keep her healthy. I'll be going back for sure!!
aaron fagan
2023-09
They care about your animal. They have the best prices around. I mean a rabies vaccine is a rabies vaccine. It does smell like pets in there. But it’s a vet clinic.
Tara M
2021-05
I took my dog here for both boarding and regular vet care. The staff treated her like a queen and she would get so excited to go to “Doggie Hotel”. I was always able to get an appointment quickly when she was sick. The vet always explained the care plan and was not quick to order invasive testing. We recently had to say goodbye to our old girl and they were very compassionate with us.
Si Riv
2022-05
I recently switched to this vet and I absolutely love them! I pay so much less and receive so much more. You can take your cats urine sample there and they run it to see if you actually need to bring your pet in. The groomer is so kind, she sat in on my cats vet visit and took about 10 minutes petting her and getting to know her since her grooming appointment was the next day. Very sweet people. You can send emails with questions and they are quick to help. This vet imo is much better quality than the ones i've been to in this area in the past, including Polo, Milledgeville, River Ridge, and Happy Tails.
Haley Bright (Blake)
2023-05
Quite honestly, this is one of the worst places to take your animal. My grandma boarded her dog here and everytime she gets mistreated. They're lazy people. Her dog came back and when we went to pet her, she ducked. Whenever we touched her side, she flinched. I'm guessing from these things that she had been hit multiple times. My grandma WOULD NEVER hit her and she did not do these things before taking her to this place. Let's just say that we're never boarding with this place again. Try to go somewhere else if you need somewhere to board your animal.Note: We had no other options for her dog on such short notice. That's unfortunately why we had to board her here.
Kirsten Fries
2023-05
My dog Spinelli, is a very high energy and anxious golden retriever. Vet took the time to form a relationship with my dog, gave lots of positive reinforcement but without making him too overly excited. She was thorough with her exam, and answered all of my questions without judgment. I am a dog groomer, and often times groomers observations or opinions are shut down or dismissed because we don't have a "medical degree." she respected my profession and took the time to examine my concerns, as well as taking the time to educate me on things as well! I also LOVE Rita, their groomer. I work at a different grooming salon. Her and I both work together as a team to do what's best for all animals. It's not about competition or making money. It's about doing what's best for each pet and their grooming needs. We both refer each other clients if we are fully booked etc.. especially during the pandemic...we couldnt have done it if we didnt work together.I read through some of the reviews, and shake my head. If you bring in a matted dog, it will be shaved. It's the most humane thing to do. A lot of complaints about snell.. we work with animals. Sometimes scared, or excited animals will pee/poop or both.. unfortunately it doesn't smell great, and even with proper cleaning and sanitation can linger sometimes. Unless you see piles of poop and pee laying around, I feel it's a bit unfair to 1star for that reason alone. Unexpected charges can also be avoided if you explain in advance that you are unable to afford it at that time. Any additional testing isn't done to nickle and dime pet parents. It's done because felt necessary by the professional to provide your pet with the best Healthcare possible. Healthcare is expensive..especially for our pets. So if your only looking to get the bare minimum, communicate that. Otherwise any and every good vet is going to cover all the bases & coulld be additional charges. I recommend this vet and groomer 100%
Lord Strangewood
2023-12
Fair prices and friendly services and furry aid is great too.
Elle Schul
2024-04
Very caring! Loved the staff!
Harley
2022-05
You can really tell that the staff here truly cares about the care and health of the animals they help!We just adopted an elderly cat from them, named Snowwhite and she is SUCH A SWEETHEART.They gave us some fancy Science Diet food, some treats, and toys for her when we got her. You can tell they really care.
| Monday | 9 AM-5 PM |
|---|---|
| Tuesday | 9 AM-5 PM |
| Wednesday | Closed |
| Thursday | 9 AM-5 PM |
| Friday | 9 AM-5 PM |
| Saturday | 9 AM-12 PM |
| Sunday | Closed |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population