Staples

JAMI MILLER

2024-04

Found the cord I needed for our phone system so we could move it to a more accomadating spot in our office on line. It was $5.00 with 63% off and the store price matched it since I printed out the online information. Got to the store, asked an associate if they could help me find this exact cable and she took me right to it. Its was a great experience......

luckeyboi30

2023-05

Not a great experience at this location. The store was clean and organized. The customer service simply didn’t exist. I came in to have some copies made and felt like I was bothering the staff. There was no greeting, no one asked how Can I help you…. The guy walked from across the store when he saw me go over to the copy counter. He then proceeded to go behind the counter and look at me as though to say what do you want… in the end I was able to make my order and it was produced properly and in good quality. But the lack of customer service will likely have me seek other locations for my future needs.

Susan Hiatt

2021-05

Seems to have had a total change over of staff. Needed help getting paper work copied from a website. Two younger men helped at 8pm on the 16th of April. Young lady cashier was ready to answer questions. I had decided not to come back the last time I was in there. Really has improved.

Christopher Dausch

2023-05

All the employees were far too busy flirting with each other (2 male, one female) and surfing the internet on their phones (2 females) to help a customer. Go somewhere else, their customer service is nonexistent.

Colleen Brinkmeyer

2020-05

Jamie, worked very skillfully and helped me create several emails. Her kindness and courtesy made me feel like a costumer that had her full attention. She gets 5 stars.

Andre Michel

2023-05

Bert was incredible helping me with my self-service project today! He was very friendly and knowledgeable!

Paranormal Google Reviews (Paranormal Google Reviews)

2020-05

Very clean store and well maintained. This place never seems busy but it is a go to place for office supplies. It is not pricey either. The staff is also super kind and helpful whenever I have an issue,

Schizo Gamer

2021-05

I called about what was their fastest category of ethernet cable. (Cat. 5, Cat. 6, etc.) 6 is what they carry... Ok mostly standard. My problem is Im talking your "tech specialist" and he was under the impression that Cat. 7 doesn't exist. Since that is what I am looking for. I had to inform the specialist that cat7 exists. Btw faster then that exists as well. Im staring right at it on Amazon. As I typed this out I was originally going to give 3 stars.. Changed it to 2 cause I remembered his attitude as well. So sorry to disrupt you during business hours and have you answer a quick question about the products you carry in your store. Not like we are in a pandemic or anything. Maybe I was trying to find out if a trip to your store was warranted or not during this crazy time. Dont worry I wont be calling or going back to your store, I wouldnt want to disrupt you from you probably just sitting at a desk or service counter. I could go on and on but I have other things to do, not spending any more of MY time or MY money in your establishment.

Beck Gentry

2019-05

The staff was helpful, the store was clean there self service equipment didn't work and the gentleman that was helping didn't seem to understand why. They have changed their prices for faxes and printing so that's all your doing, go somewhere else 2$ per page is ridiculous.

Jodi M

2019-05

Clean, with friendly, helpful staff. Check their online prices on your purchases. It may be less than the price in-store, but they will honor the lower price at check out.

Derick Hudgins

2018-05

Excellent place to get photos enlarged. Ask for andrea she is awesome

Christy Roskamp

2018-05

This review is for the copy center - their employees are very under-trained, and were no help to me at all. I worked in the copy center in Decatur and Springfield in college. I knew how to get the job done, and how to use all the machines.The gal I talked to (didn't get her name) didn't even know they had a bulk cutting machine (machine that cuts like 50 pages at a time) I pointed it out to her and she admitted that she didn't even know what it was.. Also, the employee didn't even know how to change the settings on a PowerPoint file to print on a certain size paper... An extremely simple task! It blew my mind that they were so incompetent and under trained! I will take my print needs to the Quincy Business Center going forward!!

Debbie Coles

2019-05

The cashier Miah provided awesome customer service and helped me getting my things out the store. She greeted me coming in and leaving out.

Jonathan Sandidge

2019-05

Pretty great experience, Practically the only Tech store in town but they always have what I'm looking for and service is usually always friendly 8/10

Phil Clark

2018-05

Identified prameters on product. Asked questions received qualified answers. Offered additional services. Made the buy. All good.Thanks

Mary Ellen Inman

2018-05

Just the help I neededThey were very busy, but happily helped everyone of the customers.

Nancy Rodriquez

2019-05

Jenna was very courteous and helpful with my questions when shopping! Great customer service.

Teri Reed

2018-05

There was an extreme lack of customer service. We were not greeted and then followed by 2 assocaite but not talked too.

John Walker

2019-05

Had documents to fax that had to be there today. Bert was professional and helpful and did it for us !!! Thanks for making our day easier 👍🏻.

Chuck Oleary

2019-05

Super knowledgeable efficient nice man running the copy area. Friendly cashiers as well.

Nicholas Gosney

2018-05

Great customer service. Staff was helpful and friendly.

Steve Hull

2019-05

Product was available, service fast and friendly and very happy with price.

Mark Wavering

2018-05

Great equipment with name brands.Plenty of parking and friendly sales help.

william recker

2019-05

Was there earlier today and got what I needed, checkout was quick

Sandra Schaffer

2019-05

Very helpful VERY polite. Great experience

Laura Curran

2018-05

I've never experienced much customer service at this location.

Jill

2019-05

It was alright they need to Match there prices to do things on the website

yvonne tucker

2018-05

The people were not to friendly not one smile on any of them

john g

2019-05

Very helpful and knowledgeable crew!

Sara Homan

2017-05

Hope you can help yourself, because there in no one to help or is with someone already. Slow.