4.4 (1015)
5001 N Big Hollow Rd, Peoria, IL 61615
(309) 691-9144
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stella Owen
2024-04
I brought my dog with us on this trip. She loves to pick out her new toys. People in the store love to pet friendly doggies. I'm loving being allowed to bring my girls into the store for socializing with people and doggies.
Don Sullivan
2023-11
Big store. Friendly staff. Sale prices not marked on some items .Clean , pet friendly
Shane Martin
2024-03
I have just recently started taking our lab/pit mix to PetSmart grooming. This was our second time. Maggie loves the attention. On the walk into the store, she pulled on the leash she was so excited. They do such a good job!
Amanda (Venom)
2023-09
They always re vamp their clearance sections and I’m always able to find 1 or 2 things for my dog besides restocking her food. Free membership is handy but sometimes hard to remember to activate points shopping deals, so remember to activate in the mobile app first
Maya Clark
2023-05
Yesterday was my first time getting a cat and I had no idea where to begin to get supplies for a cat. I ran into an assistant there. Jensen (please forgive me for not asking her last name. I want to keep it confidential incase she was not comfortable giving it away.) was my assistant. I had told her that I was on a tight budget and I had no idea what to get. So, without any hesitation she guided me through the store and had asked me questions to see what I needed and making sure the cat felt right at home. Everything Jensen told me was a big help. The cashier was very patient with me. If you guys need any help with guinea pigs, Jensen’s the one to go to. (I hope someone out there finds this helpful.)
Mz vee Jackson
2022-05
It was horrible , ask for a more,experienced groomer so they said the manager will groom my dog ,Ok set the appointment , was call in told ,change my appointment ,Date to a friday at 2:30 went to get dog at 5:45, my dog had not had a bath her fur long , short place all over her body, she tells me after 4hour she can fix it to come back on a monday, at this point am really upset. Let call theCorporate office maybe they can help waiting on a call from them.
Gnomish Peon
2024-04
Staff was super great and helpful. They answered all my questions and didn't give any indication that I annoyed them LMAO.
The Stahl Family Circus
2023-06
Really like this tank kit and stand that I purchased at petsmart. It's a bit cloudy but it's just starting out. Also, they have mystery snails and petco did not have any snails.EDIT: ACTUALLY THIS TOP FIN FILTER IS NOT GREAT. I GOT A TIDAL 55 INSTEAD TO REPLACE IT... THAT CLEARED UP MY CLOUDY WATER. WATCH ONLINE VIDEOS BEFORE BUYING FISH...LOTS TO LEARN ABOUT CARIBG FOR THEM!
Teresa Champ
2024-04
I had to make a return on a product that did not work.It was a very smooth process.
Toni Pindak
2022-05
The groomer did exactly what I asked. I showed her a photo of how I wanted my dog groomed and she did exactly what I asked for. We went in with a scruffy looking pooch and came out with a clean and nice smelling pampered pup.
Djuana Lucas
2024-03
That was my second time going the first time they seemed a little stand offish this time I was ask did I want to sign up for coupons which i wanted them to do the first time. I will go there again.
Nhat Nguyen
2023-08
Everything is good! And I love to take my dog here for service and food. I had my dog grooming service today. My appointment was at 6 pm but they call me and reschedule my appointment early at 3:30 pm and offer me 20% off the service. However, I checked out and they said we didn't know we offer you 20% maybe our employee's mistake. My opinion is if you cannot do it just say No and don't say to the customer if you are not sure!
Camille S
2024-04
Kendra did an amazing job grooming my long hair dog!!
Gary
2023-05
Nice big pet store with a wide selection of needs for all varieties of pets. There is a large selection of pet food for dogs, cats, birds and fish. Lots of bedding, collars, toys and chew toys. Polite, courteous and attentive employees. Conveniently located just off Big Hollow and near War Memorial Drive.
E. Miller
2023-10
They are always great w returns for my picky senior kitty girl !!! Thank you pet mart ☺️ #Babyface
Joanna Frohm
2020-05
I was able to watch part of my pups grooming. I like that the staff wasn't rushed & forceful. It was a wonderful experience for my pup & she seem to enjoy supporting her new look. It was costly, but to see how content she was meant a lot to me!
Terri Davis
2023-12
Went Sat, 11/11/23, to pick up a foster dog. 2 org. Had meet and greets this day. Pets brought in for viewing for potential adoptions.
Billy Bice
2019-05
Ericka did a great job helping me and my fiance with all of our puppy needs. Thanks again
Destiny McClelland
2020-05
Every pet we’ve owned and all their needs this PetSmart in particular is our go to! Friendly staff and very helpful! Recently we adopted and got the coupon book for our first shopping trip with her and they helped with so many questions and gave so many great recommendations!
Tatted and Gatted
2023-12
We always get our cat liter here. They have the best prices and especially on black friday.
Kevin McKelvey
2021-05
We've sent our dog here for grooming a couple of times and they have been terrific with him each time. Best selection of toys and treats in the area (including the lovely cashier who gave him his favorite treat!)
Joe Haggard
2023-05
This store is how I wish they were ALL. The second I walked in it looked 100% better then our local 2. When I asked the young lady in the fish area for a couple snails. The cleaning of the tanks were put on hold and she very politely helped me. The entire fish area was clean and the fish all looked way better then most other stores. Please keep up the great work.
Chadd Boland
2023-08
A great store with a good location. The most difficult (in a good way) part of the store is all the foster animals you see walking in! Definitely takes my time to at least go see those cats.
N S
2023-07
A lot of products have lower prices online (on their own site and app). The store price matches but it’s inconvenient to price match so many items. I recommend ordering online and picking up to get the best prices. The staff are helpful.
Thomas Pflasterer
2023-05
Layout was really nice as the store had plenty of room and wasn't crowded. The customer service was generally lacking from a majority of the staff to help find a couple items that they ultimately claimed they didn't carry to only find a few of them in checkouts.
Jen White
2024-01
Always clean and have nearly everything your pet may need
Leslie Womack
2023-06
So thankful to Sage in the grooming department at PetSmart Peoria today. She was very kind and so generous to groom my aunts dog at no charge. My aunt is in hospice care in her final days and Sage's kindness during this difficult time for our family meant so much.
Gary Oldfield
2023-11
It's a good place for pet supplies, but no one is willing to help you find things. I walked by 2 employees 2 different times, and neither one asked me if I needed help
Cyndi Merrill
2022-05
I volunteered to help clean the cages of the cats and kittens that are you for adoption. These poor little kits are so scared and have so much love and cuddles to give!!
Kymber Keaton
2017-05
Just stopped in for some pet food. They had a dog adoption going on and pet training. And all the groomers were staffed. It was a busy fun place.
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-7 PM |
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