Kroger

Austin B

2024-04

It’s been about a year since I’ve been to Kroger‘s. We travel around the United States for work. When we got to the deli department we wanted several custom cut meats and cheeses, and we saw that they haven’t been cleaning the cheese slicer for the cheese and meats. We decided not to buy any. other than that, we found a large variety of different sorts. Hopefully, they will get the equipment clean.

Carole Buttke

2024-04

Not layed out well at all. Beverages such as soda, mio water flavors, water, etc should all be in same isle next to chips and other snacks. There should be more checkout lanes and less self checkout. Otherwise have have a limited amount of groceries at the self checkout.

Tania Reyes

2024-01

I bought a rotisserie chicken today and it was fuego (fire in Spanish). It was so flavorful and juicy in the inside. I’ve bought chicken at other places and the outside is yummy but the inside can be dry and not tasteful.Also the staff is always pleasant.

Castro Chulo

2024-03

They haven't seemed to be too busy there times when I'm there so it is just overall nice place and staff are kind and whole hearted

Angelic Art

2024-04

Love the options, however, very clear that veggies and fruit prices are rising even more.

Stephanie Reliford

2024-02

Jackie in Floral was so Awesome she went Above and Beyond to Make our Bouquet 💐 So Special ❤️

Lisa Jones

2024-03

It's always a bad experience when I go to this Kroger's on Lake I have to use an electric cart and they're never working they're never charged there's never nobody at the front desk when I go but I was in the neighborhood and I stopped and the same thing was going on today and only one cashier and then eventually they opened up another one they get one and a half stars from me

Robin Beran

2024-04

Well kept store with a big selection.

Cody Brown

2019-05

Not too loud, yet crowded, even during the work week. Semi decent pick of brands. Store was small though. I would recommend it still, probably the best Kroger in Peoria.In Kroger’s fuel rewards program, you earn 1 pt./per $1 you spend. Once you’ve earned 100 fuel points (after $100 spent on groceries), you’ll get 10¢ off per gallon on up to 35 gallonsHy-Vee offers fuel perks on select grocery items that vary weekly.Unlike other stores, there isn’t a set reward per dollar amount spent — either check the weekly ad or browse your local Hy-Vee to see which items offer fuel rewards.

mark collins

2019-05

Little better prices then most grocery stores in the area, great deals on digital coupons and using gas points!

Charles Roberts

2023-05

Your store has the worst pharmacy, I called four times to be told they don't have my refill after my doctor told me twice they called it in and followed up. Then today go to another pharmacy just be told that your pharmacy filled it. Called to confirm then three minutes later got told they don't have my medication in stick to fill, you are the worst. I have had refills sent there and never get notified for puck up then they expire, your staff is rude as well. NO one should go to this pharmacy.

Realtor

2023-05

The first Amazing saving grace of this store is... the lady that makes the FRIED CHICKEN!!! Each week I include a Kroger fried chicken dinner in our menu. Now, the chicken isn't as good as KFC's special recipe... but who can afford KFC's prices??!? No, the lovely lady who fries up Kroger's chicken is a master at her craft... crunchy coating with a tender, juicy interior!!Second saving grace... in the aftermath of Covid - when stores like Walmart are utterly derogating their pickup customers - this Kroger location is treating their pickup customers with Respect.I will occasionally attempt to shop inside this store, but since Kroger Corporate had them play "Hide&Seek" with all their center aisles (thinking if they move EVERYTHING around, gullible shoppers will go to the exertion and time to FIND their regularly-shopped items) customers like me (disabled, older with expendable assets) probably went across the street to shop at the nicer Hy-vee.However, the pickup option is this Kroger's Saving Grace. I can still go to the Kroger Website (NOT the Kroger app... ALSO completely destroyed by Corporate Sapheads) and find my favorites, along with some weekly bargains. Then the lovely pickup department finds my car (30 minutes sooner than they do at Walmart) treats me Respectfully, and loads up my car.The amazing young man who helped me yesterday was an example. Absolutely freezing temps, brutal windgusts, and this young man is out there loading up cars in a wonderfully organized manner. Courteously, and yes cheerfully!!!Amazing!I'm glad that young man, and the older lady who creates perfect fried chicken... understand that just ONE grocery store employee can make a big difference in the life of Peoria's shoppers.

Katlyn Mabis

2023-05

Anthony this morning was the utmost helpful. my mother needed a mobile chair to shop as none were charged he listened to our concerns as we most likely not going to be able to shop due to no chairs but he found us one as well. Anthony is awesome so is Arsenio!!!!!

Mike Rickey Photography

2017-05

Employees are very helpful. Fast checkouts!

Steve Phillips

2024-02

This is one of the better Kroger stores in Peoria. Good variety and well stocked.

musicfen1

2023-05

I was profiled by the old man in the meat department. Then he refused to sell me fish claiming there was a certain amount and he couldn’t. COVID restrictions no longer exists in this store. Really was displeased and uncomfortable. It happened today. I don’t recommend this this store location.

John Cruz

2021-05

I gave this Kroger a 4/5 because they don’t stop people from going to the u-scan with a full cart of groceries. Yes that makes me a grumpy old man to complain about but no I don’t care. Otherwise, this store is usually stocked and fairly clean. Their employees wear masks over their nose like they should and I appreciate that!

Richard Garner

2021-05

This review is for Katie and the pharmacy staff. They were effective, efficient and friendly in administering Covid-19 vaccine. The day of the large blizzard they did not receive their Covid 19 vaccine shipment and had to cancel us on short notice. However, they called us the next day and told us if we could get there within the hour they would take care of us. Wonderful service, and we are grateful.

Gnomish Peon

2022-05

It's your typical grocery store, however I don't believe it's managed very well. I actually rather drive farther to the Kroger across the river in East Peoria. They are better staffed, and the food and produce are fresher and are stocked regularly.

Bianca Maria

2019-05

I caught a lot of great deals today. I checked out with a full cart of produce and meats for under $100.00

Dorothy “Wise Owl”

2019-05

Good selection. Was able to find a variety of items at reasonable prices. Able to use my Dillons card for more savings. I would recommend anyone who hasn't visited this store to give it a try. You will be delightfully surprised!

H McNamara

2019-05

I will not shop here again. I have shopped here for over 10 years. In the last 3 years, this store has gone downhill. I no longer recognize any of the staff and they've cut back on the staff that is still there so lines are very long. Worse yet, I'm constantly being overcharged(!) on items that have clearly marked signs over them. Instead of refunding you the price at the register as they used to do, staff now tells us to go to the money/customer service window. Today, I was overcharged $2 on blueberries. After being waved over to the money/customer service window, I waited behind 6 other people who were doing complicated financial transactions. The lady behind me had been overcharged for grapes which had a huge sign saying, $1.99 per pound with all grape colors listed. Still, she was charged the regular price and was now in line behind me to try and get the price corrected.At night, they started putting security staff with bulletproof vests outside and inside the store. Today, I saw a security officer inside the store and it was 10am in the morning.I will never, ever shop here again. If I feel I have to get something at Kroger, I will go to the store on the North end on Knoxville Avenue OR the Hy-Vee just across the street on Lake Street.Kroger's, what happened to you?

Garret D. Stout Jr.

2018-05

Not impressed with this store. I worked at two Kroger stores in Georgia. So I do know their policies. If you buy something and it rings up wrong, the item is supposed to be free. I’ve had this happen 3 or 4 times between two stores. This one and the one on Sterling. The store on Sterling, I had a bad experience with as well. The cashier was rude and the lady working the service desk was as well. But the Assistant Store Manager DID know the policy and corrected the two employees.i left feeling a little better about the Manager and how he corrected them.Today, this store, on West Lake Ave, the same. Made me feel like a fool around the other customers. I explained the policy and asked that if she didn’t know it to call her Manager. She was going to ignore that at first by just ringing up the price it was supposed to be. I then again asked her to call the Manager. And he didn’t even know Kroger’s Scan Right Policy! But what he says to her is to go ahead and give it to him. I could tell by the way she answered him on the phone. I had hoped that the policy would have been corrected so that she would know. And my feeling as a fool in front of everyone would honestly be met with some satisfaction. But no, her words were, “It’s just Change.” Well, lol! It was more than just some change. It was about $5. Add that to the last three times and that comes to $30 total. Hey, if I know a store policy and I’m gonna get the item free, then I’m gonna say something. So nothing was corrected, I walked out with the feeling that, I, to them, was just another dumb ass customer!

Shawn Holler

2021-05

I have been shopping here for over 20yrs. Past couples yrs the time at customer service desk for services are crazy. They never have 2 people working at station. Also carries long convos with customers instead of being polite and minimizing convo. This must change if not expecting Hyvee to snatch business from them.

Ashauntay Anderson

2022-05

THEY SELL MOLDY PRODUCE!!Don’t buy your fruit or vegetables from there. I went here yesterday and almost every fruit & veggie had mold growing on it. I finally found some that didn’t but the very next day, mold has already started to grow on it. Go somewhere else for your fruits & veggies

Steve Richter

2019-05

I was here at 5:00pm on Christmas Eve and the Kroger staff was amazing. The store was filled with shoppers and they kept the check outs moving quickly. Thanks Kroger for helping us all with our last minute shopping.

Chris Nowak

2024-01

3rd try this store had raspberries and celery.

Jay Linger

2022-05

The worst Kroger's I have ever been in in my life the food at lunch time was very minimal five six pieces of chicken to pick from mashed potatoes or old you could tell they hadn't been stirred and probably 20 minutes the gravy same thing nasty film all over it what they had for macaroni and cheese was so dry it looked like it'd been sitting there for days and finally after waiting 10 minutes got someone to come over and gave me two chicken breasts and banana pudding and chicken breasts were so overcooked and dry I threw them away the only good thing was the pudding to registers open slower than molasses in February even slower than bartonville and that is saying something I will never shop or eat or get anything from this place again

SHERRI WILLIAMS

2017-05

I Love Kroger's,the store is always clean,the workers are very polite and always checking to make sure I found everything I need. The pharmacy workers are polite as well. I recommend Kroger's to my family and friends. The prices are reasonable....

Christa Hitzeroth

2021-05

Please beware. As I was not. The shopping service I used was not provided by Kroger but by Instacart. I did not receive my groceries, but I did receive a credit card charge. So, be careful what you use. It was not clear to me on the website that I was not using a Kroger "product" with a "Kroger" person.