4.4 (186)
2200 W War Memorial Dr, Peoria, IL 61613
(309) 687-4289
buildabear.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Selena
2024-04
Came here for my son’s first birthday and had the pleasure of working with Ella. She is absolutely wonderful!! Such a sweet personality and really took the time to ensure my baby was included in the process :)
Sheri Burken
2023-11
My 21 year old daughter had recently lost her dad, and wanted a Build-a-Bear in remembrance of him. The staff we encountered was very caring and sympathetic. The employee who actually put the bear together, asked my daughter if she could hug her!....how thoughtful!
Logan Gregg
2024-03
Went here for the first time with my daughter yesterday and I’m highly disappointed. The manager with the oxygen mask on at first was rude when I asked her what are the steps to making your own stuffed animal since it was our first time inside of this store. She had an attitude and instead of showing us around the store, she pointed and proceeded to tell us what to do instead of getting off her phone and showing my daughter and I how everything works inside this workshop. Thankfully, the third coworker came in and saved the day with her kindness and helpfulness when she seen us confused on certain things within the workshop. During checkout, they also didn’t mention anything about my daughter making a birth certificate for her stuffed animal. Spent over 100 dollars here and I’m still highly disappointed, we will not be returning back.
Dean Fries-Romack
2022-05
I can't think of a better experience than what I got. the worker was absolutely phenomenal and so welcoming to members of the LGBTQ+ community, and helped me find "docs" and converse for my bunny, and just was so kinda!!!!
Isaac
2023-10
Had a great time the people were nice and building a bear with stuffing was super cool (I recommend you get a scent it smells awesome) the birth certificate was cute and I liked how you can choose a outfit for your bear all around great trip I recommend this for anyone who needs to get their kid a birthday present
PhoenixDown
2024-04
Very helpful staff and talkative. Felt right at home and helped us pick out things. Thanks guys! Will shop here again. Bridget is wonderful !
Sydney
2023-05
Love my new K.K. plush! The worker was very friendly and it was overall a great experience.
Deja Olsen
2023-08
Absolutely amazing people that work here, always friendly and helpful. Love these ladies!!! Made me feel like a kid again! Great deals too!
Kat Innis
2023-05
All of the staff members were very nice as well as helpful. I saw the woman with beautiful braided hair staff member stuffing animals treat each child (5 before me) with such kindness. She talked to each child about their stuff thing and let them just talk. The woman with different colors in her hair went above and beyond to help me with a question I had. She got online and found the place I put in my email when my item would be available again that the company will send me an email. WOW SUPER COOL AND CONVENIENT TO HAVE.I wish the BAB hospital was up and running like it was pre covid. I am trying to get my Mumble in to have the battery changed in its voice box before it is 100% dead and cannot be replaced.
Heather Lindsey
2019-05
We went for pay your age day and I was SO impressed with the staff on hand. The line was handled exceptionally well, staff was friendly and kept everyone informed as to what was happening. We didn’t get in the store until 4 1/2 hours after opening and the store looked clean and fully stocked. All employees were friendly and didn’t seem like they were rushing people. I went with low expectations and was blown away. Thank you for making it an enjoyable experience and handling the crazy promotion with grace. This mom is forever grateful!
Samantha Showen
2019-05
We did the pay your age for the birthday bear for my two kiddos who both have November birthdays the staff was so friendly helpful! We will be back the one specific staff member made the experience for my son ...he is very shy and it was amazing to see him taking extra time to help him make his choices.. Can't not say enough positive about the staff there!
Cary Miller
2019-05
This is a unique place for children because it is interactive and fun. The child get to choose his or her stuffed animal or character, choose its clothing, and participate in the stuffing process. A scent ball can be added to the stuffed animal and/or the child can record an up to 10 second message in their own voice which can be inserted into the animal. The animal can then speak this message back when voice activated. The employee that was there when I visited is perfect for the job. He is warm and friendly and seems great with kids. Some people may think the products are a little pricey, but it's also an experience and will be remembered as a happy childhood moment.
Jaclyn Woods
2021-05
The staff here in Northwoods Mall made our experience enjoyable! One would be hard pressed to believe it was in the midst of a pandemic! Besides the social distancing and masks they are doing a great job to make sure the little ones feel confident and comfortable.
Robert Berry
2023-05
I was in store for 25mins and just because I didn't have a kid with me they didnt even ask if i needed help .. 4 people walked in behind me and they jumped to help them .. i just left the non stuffed bear snd clothes on the counter andcwalked out
Laura Logue
2018-05
My kids loved it and I love that the "binky bunny" idea worked for my toddler. It's cool that this option is available to parents seeking to banish the binky. The cost is a little steep, though, especially if you add in the extras like clothes, shoes, and accessories. You get gift cards for spending certain amount, which softens the blow to the budget a bit.
Kim Steidinger
2023-07
Took my great grandbaby for her 1st birthday bear. They were very good with her
Mike Rhodes
2024-01
Had a very fun time building a bear.
michelle trainor
2021-05
We had to get my daughter's animal restricted. They were awesome with the repair. We Lzo got a few Chriztmas presents and they were very helpful with getting them ready for Santa. We love BAB
Erica McCullough
2019-05
Great experience. My boyfriend took our son for his birthday so he paid his age for the bear. Employees helped make my son's first Build A Bear experience awesome. Meet Teddy Bear Bob...
jason mcdaniel
2023-05
Awesome place too Build-A-Bear..after your done building a bear.. Check out the game room next door!! It's just as Awesome!!
Rebekah Hoffman
2022-05
I just took three kids (ages 3-9) to build bears and had a great experience! Despite being SUPER busy, the employees made the experience individualized and special!
Stef GW
2021-05
Staff was super friendly! We love coming to BAB. The inability to press the magic filling pedal is a bummer. Very hard to social distance in store.
The_Real_Life_Virgil
2022-05
It was amazing one of the best places very friendly and accepting no mader how you look. It is not just for kids. LGBTQ+ frindly even have some stuff
Amy
2019-05
They where AMAZING!!!I went in to get a bear for my neice as a flower girl proposal and had my heart set on a bear I had created online. I didn't have enough time to wait for it to be shipped to my house but got to the store and asked if they could stitch the words on the bear and unfortunately, they do not do that in store. The accociates where however able to help me to create a bear that is a way better fit for my two year old neice. She's not able to read yet so they suggested that I use a voice box so everytime my neice presses the bears hand she can hear me ask her to be my flower girl. It is the perfect flower girl proposal and way better than my original idea! I can't wait to give it to her to see her reaction! The bear is so pretty, pink with a white dress, matching Vail and flower head band! The accociates helped me so much with their wonderful ideas and I couldn't be happier with it!
John B
2023-05
The service was wonderful, they were great with the kids and had a large selection.
Ian Claridge
2022-05
The staff is always quick to help & knowledgeable, whether it's a coming item, online exclusive or not, ect' ect'. If it's in or they can get it, they're solid about it as well.
Madison Grace
2023-05
Great store. Super friendly staff. Always a fun option.
meosha hilson
2024-02
Ot was a lot of fun.
Sarah Hankins
2022-05
Super positive staff, fun experience, decent prices.Definitely plan to return
Kerri B
2022-05
Love taking the kids here. A little on the pricey side but a great experience for littles.
| Monday | 10 AM-7 PM |
|---|---|
| Tuesday | 10 AM-7 PM |
| Wednesday | 10 AM-7 PM |
| Thursday | 10 AM-7 PM |
| Friday | 10 AM-7 PM |
| Saturday | 10 AM-7 PM |
| Sunday | 11 AM-5 PM |
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