4.5 (258)
2101 Court St, Pekin, IL 61554
(309) 346-2235
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Richie Wheeler
2024-04
They are a little pricey on most things but more convenient than Menards for me because I don't live in Sunset Hills, but most of the time, the price difference is worth it. The workers are always helpful and friendly.
Jesse James Peterman
2024-01
Ace has always been such a nice kept store friendly staff and all around great place to shop.
Jaime McCampbell
2023-05
Sometimes it can be intimidating to go into a hardware store, especially as a woman who really has no idea what she needs for any specific project. I have been to this store a number of times since moving to Pekin and I can honestly say I'd rather pay a bit more and have the customer service they offer!! I don't know her name, but the woman that always helps me has never made me feel stupid when I'm looking for something and don't know the name of it! The other employees are equally has helpful, accommodating, and friendly!!! I love shopping here, thank you so much for your help Ace!!!! Best customer service!!!
Michael Hindman
2024-01
The staff there always know exactly what I need and where to find it
D Dub
2023-05
Great local hardware store! They always greet you and ask if they can help! Keep your money in Pekin and shop here!
Misty Gordon
2023-05
We went into Pekin Ace Hardware & TJ wanted to take my diaper bag. I asked why & he said there is a sign on the door. I asked if this was a new policy and if it only affected Pekin location or was a corporate policy & he didn't know even though he has been with ACE hardware for over a year.I called Morton & they do not have a backpack policy.I have a 19 month old & a 6 month old. I need my diaper bag for milk, toys, snacks etc.. not to mention I don't carry a purse & leave my wallet & phone in my bag.I'm sorry people steal, but that policy is inconvenient. But I'm glad there are other ACE locations bc Ilike to use my reward coupons.**my husband & I have shopped Pekin location before with a diaper bag.
Cody Hagen
2023-05
Place is a joke, bought a angle grinder Milwaukee tool with a 5 year warranty in the fall and called the manufacturer for warranty when tool needed fixed and brought it in to this place and they did nothing and gave no advice. No clue what they are doing. Place is a joke and prices are too high
Shawna Thorne
2023-05
Only been here once but not 3 weeks ago. Not sure who was there. Seems to have a lot of things. Good prices.
Lisa
2020-05
Clean well organized except for the guy at the register and another young guy that works there. The one kid must've been on break because he jumped into the check out area just as we were approaching...I just thought it was rude, the kid sat there messing around for a couple minutes, we, as customers should've went first I thought.
Jeff “The Flying J” Johns
2023-06
Their prices are much higher than other outlets, out of stock of a lot of things I needed and no one offered to help me at all...
Terry Howell
2023-06
Great hardware store . Employees are very nice and helpful . But pretty expensive .
Sam McAllister
2023-05
They are convenient if you do not want to drive to their competitor for a lesser price when competitor is less than 10 minutes away.
Tammie Clevenger
2023-06
They had everything I needed and the customer service was great!!
Jim Spencer
2023-05
It must be the best hardware store around, great 1 on 1 help,they don't run away when they see you coming like the big box stores
John Wlodarczyk
2019-05
Great place for those specialty items!Clean, organized and very helpful staff.When you've got those circumstances that need certain specifics, they'll get you going or know who will!
Don Lewis
2023-05
Can't really say one way or the others, since I was there with someone else looking for a gas can. They were so expensive that he walked out and I followed him.
G
2022-05
The Pekin Illinois Ace hardware is a great place to shop. The staff are knowledgeable and courteous and will gladly take time to help you find what you need. Great hometown experience.
Andrew Craig
2022-05
Helpful staff and large stock of inventory. This place saved me a couple times while restaining our deck when Menards was out of some of the supplies we needed.
Corey Wolfe
2016-05
Great selection of products. The staff knows the store really well. They greet you as soon as you walk in. They always offer to help you find what you need and can take you right to it.
Craig Ingram
2021-05
I'm always doing some kind of project at my place always like always something goes wrong or I'm missing something you know whatever that happens I go to Ace their staff is friendly they're always ready to help they know a lot about hardware and do it yourself and if they don't know they know someone who does I'm just glad they're right down the road from me because I turn my whole place around from Ace hardware
Christopher Anders
2022-05
Bought a BBQ grill traeger to be exact less then a year ago supposed to have a 3 year warranty less then a year grill doesn't work and no help from the store still waiting on a manger to call.
Joseph Hunt
2023-05
Very helpful staff, organized and easy to find what you need!
Carla Borcherding
2019-05
Always good service. Just ask and they will find it for you. It's worth a little more sometimes for the service than wandering around Menard s for a half hour.
Terry Bredenberg
2023-05
Very helpful even for my $7.17 purchase of materials I needed.
Roger Stone
2020-05
Always friendly staff willing to help finding what ever you are looking for. Well stocked, kept very clean Nd good prices
Michele Lohnes
2021-05
I love this store! There is always a knowledgeable associate to help me with whatever project I'm doing whether it's plumbing or painting or landscaping.
Mekktile
2018-05
Got a new key made for my car and went to put it into the ignition. When i turned it, it snagged onto my tumbler in my ignition. Put it in my door, the thing got stuck in it. Took it out, there were obvious teeth marks in the key Ace made me. We printed it off of a key i had made the same day at The Lock Shop in Peoria which we had zero problems with. Asked for the manager to pay for half the cost of the repairs considering the key he made me bent the inside of my ignition switch, locking it in place. Had the guts to tell me they werent liable because it wasnt a print from the original key, totally disregarding the fact that it gets stuck in my door and had obvious marks on it from when I put it into the ignition. Thank's Ace, I will never be coming to your store again.
Roger Look
2023-05
Tried to get 2 keys made and they politely said they could not copy my keys, they didn't have the blanks.
Erik Loy
2020-05
They always have what I need and great help and service. The staff is very friendly and knowledgeable 👍👍👍👍👍
Dawn R
2022-05
The staff was very helpful in getting me just what I needed. They even helped load it in my car.
| Monday | 8 AM-7 PM |
|---|---|
| Tuesday | 8 AM-7 PM |
| Wednesday | 8 AM-7 PM |
| Thursday | 8 AM-7 PM |
| Friday | 8 AM-7 PM |
| Saturday | 8 AM-7 PM |
| Sunday | 10 AM-5 PM |
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