CVS

3.3 (39)

11859 SW Hwy, Palos Heights, IL 60463
(708) 671-1360
cvs.com

Claimed
Drug store
Beauty supply store
Beer store
Convenience store
Cosmetics store
Greeting card shop
Liquor store
Perfume store
Stationery store
Vitamin & supplements store
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Maurice Herron

2023-12

Great location, clean facility, friendly staff, very knowledgeable, Go Sox ⚾️🤙🏽🤟🏽🤘🏽💪🏽🤝🏽💯

Stella Rojo

2024-03

I can't stand CVS. They really let you know they're too busy for you. Called for delivery status and was told if I'm nervous about it go pick it up instead. Real nice jerk. Wouldn't give me his name instead said he'd call me back. I can't stand them. Feeling stuck thru insurance!

Gail Balcaitis

2024-04

My store is immaculate. Service is great. With my coupons and Care info, I saved a bunch.

Dana Giapi

2024-01

This is my cvs where all my prescriptions are filled. I got my latest covid booster and flu shot without an appointment. They have my meds ready when promised.

JIM HALLERAN

2018-05

I just LOVE MY CVS!!!! I particularly love the Pharmacy staff at our Palos Heights CVS. I have never gotten anything but a cheerful smile and heartfelt greeting upon each visit. They are so very helpful and truly make me feel special every time I'm there. Casey and Mary are my personal favorites but believe me, they are ALL just delightful. The store is always clean, adequately stocked and staffed.A real joy to visit!!! ❤️

Kim Jachim-Mellenthin

2020-05

This pharmacy has the worst customer service. Several members of my family take multiple prescriptions and they never fill them at the same time even though I have requested for two years that they only fill the prescriptions together so I can make one trip. I have made up to five trips to get three prescriptions filled correctly. Never In two years have they been able figure out how to do this. I miss Osco! For twenty years they were able to fill our prescriptions without incidence. When I complained, they told me I was venting and needed to call back. Every mistake they blame on me or my doctor. The manager sent me an email that she was going to call me and try to fix the problems but she never did. No surprise.

Joshua Mason

2022-05

Pharmacy is going downhill fast. Was told twice to come back the next day because my script hadnt come in on their truck "maybe tomorrow" . Then I get notifications that my scripts are ready, go in to be told itll be 45 min to an hour and a half. Its kind of disrespectful to my time and gas to go there and have to leave and come back. Dont say things are ready when they arent. They really need to get their act together.

Nicole M

2022-05

Cashier just asked me if i wanted $10 off my purchase so I said yes, and he said I just had to answer a couple questions which was verifying my info and providing an email. As i get to the last step I see "$5 monthly charge" on the screen he was trying to rush me through. He didnt explain the program or that it was a monthly fee. I said i didnt want it, didn't go there enough and didnt wanna pay anything, and I paid cash and left. Sketchy.

Linda Christensen

2022-05

Cashier convinced me to get a rewards card. I thought it was free, but noticed I was charged $5.00 a month. When I called to inquire about charge waited on hold for a long time. When I finally was able to speak with someone they informed me I would have to call credit card company to get refund. Not sure how a company can charge you without your permission. I asked to have a manager call me. Waiting 5 days so far for the call.

Hisham Jubran

2022-05

Had a Covid test appointment at 10:00AM today. Arrived at 9:35AM requesting if the test can be done before 10AM since I have to attend an important meeting. The pharmacist Casey with a very rude ill-mannered way replied that it could not be done. However, at 9:50 since the driveway was empty and no one available both sides, I pulled in to get the test done. After the lady asked if I have a confirmation and DL. she came back and said I have to leave and come back at 10:00AM Sharp. I was back at 10 and was made to wait 9 minutes till they came with the test which took only 40 seconds to be completed. Asking the pharmacist if it would be done by next day since I am traveling of Friday early morning, he stated it can take up to five days and I have seen it come in five days.Now, the pharmacist manage Casey should not be rude, should not state lies that he have seen the test for travel takes five days when the requirement by all airlines is to have it within 72 hours before departing. However, will cancel all our rewards and membership with this CVS, and Walgreens at around the corner which always been helpful, and for the pharmacist MANAGER Casey, please grow up and change your professional attitude.

Andy Hart

2023-11

They randomly decide to take breaks and you can never know when you get there, if they will be closed or not.

Diane Garrison

2016-05

Staff in the pharmacy , very helpful. The regular staff is friendly. Pharmacy staff are very professional. Mary pharmacist goes out of her way, tech's are always friendly. Thanks for the excellent job. Sarah, suhar, five stars for RX

Ana Rayns

2020-05

Awful customer service at the pharmacy, the pharmacist is so lazy, her employee (Elizabeth) was too busy worrying about clocking out that she ruined my prescription transaction and didn’t apply my insurance. I didn’t know till I got home and by that time they were closed. I’m so upset now I’m stuck with only 5 pills of medicine which are supposed to be 60. Thank you Elizabeth you definitely shouldn’t be working at a pharmacy!

Wandering Horizons

2020-05

I will never go to another pharmacy except this one! I have a ear infection and needed antibiotics badly. I dont have insurance and it was gonna cost me over 300$! They helped me out and dropped the price down significantly! Great customer service and very friendly staff!

Ken Osborne

2023-05

The store associate was very helpful but if possible, keep the shelves stocked a little better.

Cynthia Mason

2021-05

Pharmacy manager and Pharmacy in general is amazing and kind.I dont understand the complaints because they're always polite and go above and beyond.

Marcus Rodriguez

2023-09

Worst pharmacy in the area. Extremely slow service

Susan Greer

2020-05

Efficient staff. Helpful and caring. If you are having problems with your insurance coverage don’t blame them. They will help you sort it out

William Kunz

2022-05

Fast pharmacy service with good prices. Great selection of goods. friendly and very helpful staff.

Polar Tiger

2019-05

A member of the pharmacy staff is extremely rude, useless and at this point ruined the such good store reputation.

Balanced Chaos

2019-05

It's probably a bad thing when one member of the pharmacy staff has such a bad attitude that I actually remember his name.

Mary Elarde-Yonker

2023-05

Good pharmacy very professional

Person Man (Synchron)

2021-05

Very friendly staff, and stocked well every time I've been inside!

Andrew KPro

2018-05

Lots of items available and convenient for those living in the area, but most items are very much overpriced!

m.nurse coach

2018-05

TRAFFIC / LOCATION WISE = BOTH exits are TERRIBLE UNSAFE /difficult TO EXIT...LIMITED product selection smaller store ~

douglas mitchell

2016-05

The girls working the pharmacy are fantastic

Robert Hale

2020-05

Great pharmacy staff

Bill Mitchell

2023-05

Great place

Elena Mancillas

2023-06

I love going to this pharmacy since everything is always organized and I find what I need!

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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