Walmart Pharmacy

3.6 (12)

4041 Veterans Dr, Ottawa, IL 61350
(815) 434-0176
walmart.com

Claimed
Pharmacy
Herbal medicine store
Medical supply store
Parapharmacy
Vitamin & supplements store

Service options

  • Curbside pickup

Reviews

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Tessa Lawler

2021-05

First of all: I have never complained online about anything before, so this is a big deal to me.The first pharmacy staff member I spoke to was very kind and let me know that i would be waiting an additional fifteen minutes for my prescription to be filled, and she said she was going to make my prescription priority. Very sweet woman.After twenty minutes, I returned to the empty drive through, and spoke with a brunette (different from the first woman I spoke with). The brunette was very quick, “Be right with you,” and hung up. I understand if they need a couple moments, so no complaint there. Another car drove up and went to the other terminal, and they were promptly helped.I hit the call button a second time, thinking she might have just forgotten. The staff member picked up the phone immediately and sourly said, “I said I’ll be right with you,” and hung up on me. THAT made me angry. I had been waiting for over a half hour with my two year old in the car for my prescription with no complaints (even though I had been told my prescription would be ready by noon today when i called it in yesterday and it was now after 2pm), and this woman treated me like I was not important trash.She continued to help the other car for a bit longer, and when she did finally get to me, she was very quick and rude. I didn’t get her name, but I’m not the only one who has complained about her customer service skills and this isn’t my first time dealing with her attitude.She’s terribly rude and probably shouldn’t be working with the public.

Matthew Brown

2022-05

The Staff was very friendly & courteous. They were quick as well as efficient. They made sure I knew all the details about my medicine.

Travis Hard

2022-05

The *pharmacy manager* is a bit unprofessional and condescending. Half the staff seems untrained and I mean I don't blame them, because the management is terrible. Poor communication to customers as well.

Kayla Williams

2022-05

My prescriptions are always ready on time. Even during the covid pandemic this pharmacy was able to get me prescriptions within an hour

June Steder

2019-05

Stick to posted hours, please. Today we arrived at 1pm and pharmacy was closed. We did our other shopping and came back at 1:34pm to find it still closed. Posted sign says "Closed for lunch 1:30pm to 2pm". Grrr. Wasted trip!!!

Kyle Metke

2022-05

Every time I use this Pharmacy they messed something up with the insurance or I keep trying to call them and keep calling for over 2 hours and get no answer

Wade Phillips

2021-05

Very efficient! Not a long wait!

Terrence Kennedy

2021-05

Friendly, considerate and informative.

Derick “TraffixJam” Thoene

2018-05

Fast and convenient

Opening Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-7 PM
Sunday 10 AM-6 PM

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