Home Hardware

4.5 (95)

814 Clinton St, Ottawa, IL 61350
(815) 433-1800
doitbest.com

Claimed
Hardware store
Cleaning products supplier
Lighting store
Outdoor furniture store
Paint store
Plumbing supply store
Tool store
Branch of a chain store offering products like paint, tools, grills & home-improvement supplies.

From the business

  • Identifies as women-owned

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Kristen Toppel

2023-12

We visited town today for the holiday festivities and stopped at our favorite Hardware store. The kids got two Charizard Ex cards in their Pokemon packs. How cool! We love Home Hardware and Ottawa.

c clayton

2024-01

Need to valid id to shop here. I don't feel there is a need to get carded for buying pliers.

K K

2023-05

They have a good selection, staff is always helpful. We use this store a lot for only small things now. The reason why I am giving 2 stars is because when someone says they don't need help means you don't need you following them around. Makes you feel like a delinquent and it makes them seem like a dirty car sales men!

Tyler & Naomi Gammie

2022-05

First time there and was very impressed with how big it is. Many selections on alot of products. The staff was super nice and helped me find what I needed. Edit: Wife went in and was not given the same treatment. She is the brains of every project we do and will send me on runs to get certain pieces or parts. She stopped in to get something she needed and was told it did not exist. After scouring the plumbing isle, she found it. The staff was rude to her and she felt they were very condescending.So great place for men, not so much for women...

Mary Swearingen

2023-05

Home Hardware has an excellent female manager. Staff members are helpful. When cash register is beginning to be backed up..another lane is opened. They carry a large inventory of all products.

Steve Whittle

2023-05

This place is fantastic, every single time I’ve been (which is a lot considering we are renovating a house and building a dog hotel) they’ve had what I need, prices are great, staff are friendly, knowledgeable and helpful, they also save me a trip to Menards which is a huge bonus. Thank you home hardware, please continue being a neighborhood staple.

No Thanks

2022-05

Home Hardware needs an update and new management. Went in for one item and felt like the managers were breathing down my neck and then was forced to walk out to my car to get an ID in order to purchase my items. Store is disorganized, rude owner, and backwards rules. I regret spending my time and money here.

Matthew

2019-05

I have mixed feelings about Home Hardware. They have a really good selection of tools & supplies, they even have good sales from time to time. If you need help though, you have a 50/50 chance of getting it. It seems like the ones who can help don't want to & the ones who can't just make their best guess. I shop here all the time but there are a couple of employees I try to steer clear of. Usually the main woman I try to avoid follows me around like I'm going to steal something so it's not easy to stay away from her. All said, I like this store. Mostly. If you need something specific, I would just recommend that you know ahead of time what you need before you go.

Toby R

2021-05

Great local place for hardware supplies. They have a helpful staff and most everything you need for home projects. They also offer screen and glass replacement for windows and doors as well as key cutting. Definitely saves a trip to a big box store.

heddi hagie

2019-05

Love Home Hardware. Staff always friendly, helpful. Have a bad hand and wrist in a cast and an employee helped put my stuff in my vehicle. Always pleasant when I go in. They have a lot of variety of many things you might need. Stop in and take a look sometime soon. Reminds me of how old hardware stores used to be. For the women lots of kitchen items. Cleaning supplies. Etc. Doesn't hurt to check it out.

Ash

2022-05

Great family run business!!! Staff is always very friendly & eager to help you with whatever is needed. Reasonable prices.

Dude

2017-05

This store is a prime example of price gouging. Almost everything in this store is marked up to an unreasonable level. Was looking at a Milwaukee hole saw kit, these people were asking $130, found the exact same kit at Farm and Fleet for $80.Most of the staff is very rude, uninformed and act like it is inconvenience to do their job when asked for help. I have heard the staff arguing amongst themselves about whose job is what right in front of custpmers on several occasions.I can't wait for the day a Menards, Home Depot or Lowes comes to town and closes this place. But that won't happen soon because the fruity mayor is busy planting flowers and painting murals instead of boosting the local economy

Joe Paolinelli

2023-05

I've been shopping here for 15 years, very friendly staff and has saved me countless trips to Peru!!!

Darrell Gale

2022-05

One stop shop!! Friendly staff and very well stocked. Have almost anything you might need,well organized.

Matthew Brown

2022-05

Small cute, little store but they have all your basic needs & then some. Very friendly staff.

Eclipse Chaser

2021-05

Although they did not have the part I was looking for, the staff was as helpful as you could ask for. I will shop this store again because of their caring nature.

April Brandt

2018-05

Very friendly staff. Competitive prices. Much easier to navigate for supplies than big chain stores.

Chris Shelton

2022-05

Love the hometown feel everybody’s welcomed and help plenty and everything I need great job guys keep up the good work

Mike Jonassen

2021-05

Home Hardware is a great place to shop at me and my wife go there often the employees are always so friendly

Luna Melissa Queen bee

2022-05

Very nice ladies that works there. Very friendly and helpful. Thanks for your help.I recommend it 100%> 👍👍

Orion

2021-05

Very friendly people..home town atmospher. They have a lot to offer..the employee's are really knoledgeable..

Linda Leipold

2021-05

I love this hardware store. Easy in and easy out. They always have what I need.

Glenn Mumper

2019-05

Helpful and friendly sales personnel. It is a smaller hardware store but seems to have a large variety of products.

Timothy Schuning

2023-05

They are great can do what most won't

JJ “Twitch” Y

2020-05

Great selection of hard to find items. Great service and priced right

Sammi Maxwell

2023-05

Kerry was awesome! I'll be back for sure!

Chad Wagner

2019-05

Always have what I'm looking for at good prices. Very helpful staff.

Danielle Fanning

2021-05

Great selection & excellent service. Support our local businesses!

Jim McCall

2021-05

Very helpful, pleasant staff. I'll be doing business here frequently 🙂

Jeremy Fowler

2019-05

Excellent Customer service, fair pricing, excellent services (pipe threading, screen and window work, key cutting)

Opening Hours

Monday 8 AM-7 PM
Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday 8 AM-7 PM
Saturday 8 AM-6 PM
Sunday 8 AM-5 PM

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