4.3 (247)
501 W Stevenson Rd, Ottawa, IL 61350
(815) 434-4680
goodwillni.org
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ryan Edwards
2024-03
There's definitely better ways to secure the pieces.
James Holman
2022-05
I didn't necessarily find what I was looking for, But I did find other things that I needed, and if you do some digging you can find some great items!!
Necromancer
2024-01
I would never support Good Will, look into their practices.
James “Jestor” Foster
2023-05
Best Goodwill across the state. They even actually use the little size collar rings, so all the 2X are easy to find. Doesn't have typical "Goodwill smell".
Teressa Burnette
2023-05
Great!! Great prices, excellent organization, selection was great, and is very clean store!!! Been here several times over the past few years. I'm from Kentucky and in my opinion they are way over priced compared to other states. So thankful to be able to shop again
G V D
2023-05
When ever in Ottawa I enjoy visiting this Goodwill. I am usually able to find pieces for work. A nice selection of men's dress shirts and women's slacks help me put together the outfit for work. The prices are extremely reasonable.
Kazuhira Miller
2021-05
Always Fantastic! Good people, and service, and, as times goes on and technology gets better, nowadays much better electronics and other salvageable parts can be found for cheap. Much cheaper than the Peru Goodwill, and that's important for folks with little cash during this time of year!
kirkpatrick young
2023-05
Very nice store(little and convenient). Properly stock , clean and organized, the staffs are amazing.And has the right amount of inventory, with a good selection of goods.
Lilly Wiggles
2019-05
Very friendly staff! Have found several beautiful items at the Most reasonable price! For instance: China with platinum lining, $1.99 plates, $1.99 bowls, .99 cents small salad plates & saucers, .99 cents cups (All expensive & matching set) Along with platter, serving bowls, etc... Love it!!! 😉
Ray Cahill
2021-05
This is the cleanest most organized Goodwill I've Ever been in!Electronics and furniture departments selections were a little sparse but what was there looked lightly used.Lots of new in original packaging items in kitchenware, toy and other depts.
Dawn Madia
2023-06
This is by far the cleanest, most well organized GoodWill I have ever been in! 10 stars!
Stephanie Kleiner
2018-05
Stopped in as we were traveling in our RV back to PA. This is by far the best Goodwill I have been to. The selection of quality items is amazing. I purchased a whole cart full of clothes for myself and two girls at a fraction of what I would have spent retail. All items were in great shape and some brand new. Wish I lived closer, I would be a regular customer.
S P (Drago)
2022-05
I love getting puzzles here. Surprised they sell puzzles that have written messages on the box saying that it's missing pieces though. Especially when I notice it after getting home.Multiple puzzles in one trip too.
Edward O'Connell
2023-05
The staff was friendly and helpful. We found some good bargains and relieved an extra discount because we were seniors and Wednesday is senior day.
Reverend Hellbilly
2022-05
This is a great store.Its hit or miss on mens clothes.But i have found lots of cool stuff here.Great staff.well organized.clean.5 stars.Cheers
Rule Hard Media
2017-05
While they have a pretty vast selection of clothes for women and children they definitely lack adult male clothing and used furniture. I've visited this location on multiple occasions over the past few years and it's been very consistent.
KidJvlin
2020-05
lazy workers in the back that rather be on their phone or talking with their friends that weren't working there, too many managers all of them except one were incompetent, manager(s) would rather yell at you in front of your co workers than off to the side. Pay was decent though, other than that I would recommend seeking employment somewhere outside of Ottawa.
Madonna Arnold
2017-05
Very friendly and helpful staff. Line moved quickly. Not too big of a store, but worth a stop if you're in the area.
Anthony Sodaro
2019-05
Accidently bought some movies that my brother already had.I had trouble with an employee, who said you can only exchange for other movies, I said I don't want other movies, then she said I could get housewares too, I said I wanna see your manager, she went back, and said I could have store credit only for anything.I wanted my money back, as this was my brothers birthday present, and they wouldn't give it back to me. That's terrible.I just got laid off, am very broke, and I was forced to spend the $40.00 I had for my brothers birthday present on clothes that I didn't need.
Kelsey Crites
2023-09
This goodwill is so nice and organized especially by size and color!
Elisa Klaassen
2021-05
A surprisingly nice Goodwill branch! They have a vast selection, and it's quite inexpensive. I've found many great clothing items over the years.
letitia Gbolahan
2022-05
Very nice staff,clean,organized, and staff is very helpful. Cam call and ask questions about items and they give you a 2hr old on items.
jessy Katro
2017-05
I was looking for dress shoes most Goodwill stores are reasonable, I happened to see 2 prices on these dress shoes. One tag was from the store priced$6.99 brand new and the goodwill sticker says $7.99 used. Would it be common sense to take off the original sticker ur going to rip off ur customers? I took my business to salvation army, they DO give back to the community and that is where I will spend my money the little local resale shops
Brittany Mattedi
2021-05
I love the friendly staff to the awsome finds at a low price. You guys do such a great job thank you and keep up the great work.
Brenda Bormet
2019-05
I enjoyed going there, I didn't find anything today and that is rare. I just wish they would fix the wheels on the carts.
Yoly Mosell
2021-05
A pretty good place! Good products and Good Prices. Very Great Place, I recommend going there
Nathan Anderson
2017-05
Always find the best stuff here, super cool workers that are always ready to help with whatever you need. Low prices, very good
Philip Wrighton
2018-05
Love this store,clean, good selection ,cheap prices.They have surprise discounts that male tjr clothws so check the store to make sure you get the best deals
M Lincoln
2021-05
Prices are a little higher than I would like, but it's a nice store with great employees.
Amanda Curry
2018-05
I love this place I think all my cloths and my husband's cloths and shoes and dishes all came from here after our fire thanks for being so reasonable on prices
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-7 PM |
Sunday | 10 AM-6 PM |
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