4.2 (192)
2620 Columbus St Unit 100, Ottawa, IL 61350
(815) 640-9046
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
V F
2024-04
I shopped here for years, and had to stop. They hired a young man to work the register, and from the first time I met him, he was convinced he knew me and would not let it go. He continued to quiz me and follow me every time I came in. The last time, as soon as I walked into the door, he leaves the register, and follows me throughout the store and is bombarding me with questions. "Are you sure I don't know you? Do you know Danny? Did you ever work at BP, what about Walmart, did you ever work at Goodwill? Do you have any brothers or sisters? What school did you go to?" I couldn't take it anymore. I dropped all of my items I needed and walked out the door. Before I knew it, he followed me out to the parking lot. As I'm pulling out of the lot, he's standing there holding the items I needed and yells, "are you still going to buy these?"Idiot!It was so weird, and frustrating and creepy. I've never experienced anything like that before. Haven't been there since.
Sophieee Ruger
2023-05
This location is just amazing. Deb checked me out and was truly an Angel on earth. She was humming my favorite Christmas song, and had the most beautiful eyes. She let me know of all the deals currently happening, and even recommended me her favorite Dunkin drink. Deb needs to be promoted ASAP. She is a wonderful employee
Chelsea Adams
2023-05
I love this store but the worker Paula is always super crabby! At check out, she doesnt say Hi, thank you...nothing. And if you speak to her she gives you dirty looks and attitude. This is every time we go in there.
Jennifer K. McIntyre
2024-02
Big store, not enough check out lanes open.
Kevin Bogda
2023-06
Best deals on alot of stuff one bad Apple can spoil the whole bunch make sure you check your expiration dates on things you purchase from here didn't realize that the product I got was a few days from from expiration date. stale product they wouldn't honor me a replacement that wasn't said that I opened it and it couldn't be resold to some one else never will I buy any food products here again buyer beware this was younger manager just so you know...
Kyla Trotter
2022-05
So first and foremost my husband and I don’t like to be followed when we are in the store. Yes we know that there are a lot of black people that steal but we are not those kind of people my husband could buy out the store in one check. Secondly, customer service at this location is HORRIBLE. No greeting when we walk in and while we were checking out the cashier snatched the basket from my husband. We could have acted out of character but we did not. I would suggest retraining your employees on customer service because every black person is not out to attack, steal, or beat on them. We won’t be returning but I’m pretty sure the next black person or people treated this way won’t turn the other cheek. Everyone’s experience is different so don’t solely go based off of ours if you are reading reviews your may be different. Management get your team together on customer service.
Lucy Stouffer
2019-05
Employees are always friendly and the store is clean and organized. It's not one of the larger stores with a refrigerated section but they have plenty of good finds. The parking lot is tight for larger vehicles. I often park along side the neighboring Aldi store.
william scerini
2018-05
Everything is a buck. Great place to get your basics. We buy all our batteries there. Why pay 10 bucks and up for the same amount of them when you could get 10X more instead for the same cost.
Necromancer
2023-08
It's dollar tree, what can I say? Everything is $1.25, one cashier. Place is small and cluttered.
Cecelia Thomas
2019-05
Felicia helped me and was absolutely AMAZING! im making 24 centerpieces for my wedding and needed 48 bundles of a specific flower...she went to the back and took the time to search through the boxes to get me as many as they had! She was an absolute sweetheart and i hope to run into her again!!
Mary Cichon
2023-05
LOL!!!There is always something a person needs in this store.Always an enjoyable time walking around and checking out all the new&different products they have everyday.
Reverend Hellbilly
2023-05
It's a smaller one,no cooler in back.Good selection, pretty clean store.parking lot kinda small and difficultto navigate at times.cheers
T.M. McKee
2020-05
One of the smaller Dollar Tree stores with limited parking. Getting in there is not easy. Went to the register to pay. The light was on but the lady walked away and began stocking the Isle directly in front of me. She could clearly see me and I was looking at her. A large white woman in her early fifties. Finally I asked her if she was just going to let me stand there. She liesurely walked over and checked me out. What is up with that? So this is the only dollar tree in town so I have gone back a few times. Today I'm patiently waiting while the checker and her friend are blowing up ballons. The checker, Janet barks at me,"You're just going to have to wait. I'M BUSY HERE! I told her I was in no hurry but she gives me the Silent treatment and then , as I'm walking out picks a fight . Where are they hiring these people? I am going to Dollar General from now on.
Toya Butler
2021-05
I just genuinely love dollar tree, you can get so creative with items from dollar tree. If you love crafting Dollar Tree is the place to Be!!! All the other items are good too😊😊
Jayme Cook
2019-05
There are all kinds of goodies at Dollar Tree. Live sopping there. There are great cleaning supplies you can't find anywhere and if you want to make up a gift box full of lovely treasures, this is the place.
Howard Bolf
2023-05
Very nice store. You can find small things at reasonable prices.
Matthew Brown
2022-05
Dollar Tree has selection of the little things you need at a small price. I usually go for the greeting cards & they have school supplies for cheap as well. Sure just about everything has changed to being a $1.25 which is still very cheap.
Nichol Jackson
2022-05
Surprised I bought yarn and USB cords here for $1. Also mop heads. A very good store if you are thrifty.
John Frederick
2023-05
Great selection good service friendly people will go there again
Georgia Shaw
2021-05
Love this dollar tree. Employees are polite and kind. Store always a variety off stuff and stocked.
Nicole Digilio
2022-05
Actually has most stuff for one dollar with a nice selection. Love their holiday socks 😁
Tiffini Thompson
2023-05
Such a well maintained store. Staff is very friendly and helpful.
Jennifer Garcia
2021-05
A welcome would be nice but I guess I needed to be elderly or white. I barely got a thank you after paying. Glad I’m not from the area!!
Tonya Rodriguez
2019-05
Great items for a great price!! Everything is a dollar!! Lol. Employee's r very nice too.
Mary Arrate
2022-05
Love to go in to find different things don't know if they change adding more expensive items if I'll still go there.
Tammy Rainbolt (Soulful Entrepreneurs)
2018-05
Very busy in there around 2:30 today, but all employees were stocking and rocking at the counter for check out. Nice job!
Brenda Collette
2023-05
Very friendly atmosphere, fast check out,
Jodi VanWassenhove
2021-05
The most rude employees of any Dollar Tree I have ever been in! If there was an option to leave zero stars I would!
Tami Constantino
2022-05
The one I went to didnt have a very good variety of storage containers
John Westerhold
2023-05
I do like it see them good work ok 💕 go see them good work ok 👍👍
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 9 AM-9 PM |
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