Dollar General

4.1 (224)

1136 1st Ave, Ottawa, IL 61350
(815) 313-4481
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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xxbubblxyxx

2024-02

Not a good experience at all, paid for all my merchandise then cops call me saying that the manager doesn't want me in there store because they had suspicions of me stealing. I really have never felt so low in my life. Terrible experience. I don't know the managers name but it was a middle age guy brown hair kind of big guy. I just feel this was so unprofessional. Never have I ever had such a horrible experience in my life.

Patti Bologna

2021-05

I'm not happy with this new store. What genius came up with the idea to make theq isles so narrow that you can barely get 1 cart down them. The household cleaning supplies are always always out of stock, laundry supplies also. My recent visit on 1/28/21 was very disappointing. I had digital coupons for almost half of my order and expressed to cashier that I couldn't get into my account for coupons. His response was its hard to get a signal in here, never had issues before with signal. I put my phone # in and it did not apply my digital coupons, again his response was there's no coupons. He totally dismissed the issues, on top of that the items I needed were all out of stock. You asked!

Roxanne Olson

2022-05

Too many empty shelf. At least ottawa DG didn't have all their aisles blocked with unloaded carts like lasalle does. Sad...they need help! They need to pay their employees more!! And managers should have to stock the store too!!

Adventur-E-Bike Rental LLC

2023-09

The new self check outs are terrible. No customer service at all. I felt like an employee.

Elizabeth Johnson

2021-05

Was a little hectic when I walked in but everything seemed to be very clean staff were friendly. Always love going to dollar general because you never know what you will find here.

Julie Weaver

2013-05

I use to shop there all the time, usually spending close to $100.00. Bought a shirt on a Saturday and returned it the following Friday 6 days later, it must of gone on sale because I only received the sale price back even though I had my receipt and such. Won't go there ever again if thats there policy. Also found it funny that they had to keep my receipt.

Chef Brian D Kelley

2022-05

Robyn was so outstanding ! Awesome manager that took very good care of me ! Very informative of all the products .. She needs a raise !..

Laura Cutcher

2020-05

I gave this store location a rating of 2 only because when I need something this store is close to home. Really, I'd like to give it a one orzero. Its so disorganized and cluttered. I was in there today and there was 17 stocking carts scattered about blocking all the isles. I'll shop the Ottawa South store for now on!

chris downey

2019-05

Sale prices are never clear and clearance prices sometimes are regular prices with clearance stickers. The employees loved to swear at the top of there lungs despite the fact that you're walking through with kids

Danielle Fanning

2021-05

Nice selection with good prices. Store is clean and employees friendly. A great alternate than going to Walmart!

Jeffrey hennager

2022-05

Nothing different really stood out. Pretty much the same as any other DG, shelves half empty, merchandise cluttering the isles.

Lucy Stouffer

2021-05

Clean, organized, well stocked. I do wish they better enforced masks and that the employees all wore them over their noses.

A “Family of 6” Clark

2020-05

What a shame. Brand new store that clearly is not going to be taken care of...Trash everywhere landscaping is all dead. The management at this store should be so proud....

Karen G

2021-05

Great place 2 pickup 1 or 2 items when u don't feel like going in the big store

colleen burge

2019-05

This place has the NIcest Staff. They are always so helpful especially the manager Robyn. Store is always maintained and stocked.

william scerini

2020-05

Their new store is very nice. Parking could be better, but when you go for the grand opening what can you expect!

Jeremy Fowler

2021-05

Clean store, the selection that I have come to expect with a friendly staff. No frills, but just right.

Scarlett Justuno

2021-05

Love this store!!! Love the ladies here too!!! Always have what I need dont have to leave town it's the best!!!

Karen Poppleton

2021-05

Neat and clean. Manager was very nice when I was asking questions about products.

Tammy Grimes

2022-05

Was clean and organized. The young man at the checkout was very respectful and helpful

Marie Smith

2021-05

Just really disappointed that no employee is wearing a face mask.All signs are down so face mask not required for customers?I thought it was a State requirement? Covid 19 is still here right.

Cheryl L

2021-05

I am so glad we have Dollar General in our small town. Especially due to my health and now Covid too they have been a lifesaver for me.

Naya Nazimek

2019-05

Shop all the time great prices and just avout everything you can think of in one place

Kris Dobson

2022-05

Found what I was getting without any problems. Just wish the isles were a little wider.

Tony Ruzas

2020-05

Better prices than Walmart and menards or essential products you need every day

Mindy Totten

2021-05

Luv this place although I always end up spending more money then I planed on spending as I go in.

Danielle Burciaga

2019-05

Love this store. Employees are so friendly and helpful always!!

Andrea Brandon

2019-05

There are absolutely no African American hair products or cosmetics available although they have African American customers.

Tracy Cooper,Sr

2019-05

Best dollar general there all really nice to my mom n me

Rae Valdez

2020-05

Wide variety. Not all , however most things were a bargain. Helpful clerk.

Opening Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-8 PM
Sunday 8 AM-8 PM

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