4.7 (73)
3587 Plainfield Rd, Oswego, IL 60543
(815) 254-1166
thepetshome.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dani Belzer
2024-04
my dog absolutely loves coming to the pet’s home for both daycare and boarding! the staff here is amazing! they update me constantly via report cards, texts, pictures, etc. when my dog stays overnight. everyone is incredibly kind and helpful. my dog always comes home really happy and tired (in a good way :))
Stephani Reiher
2023-12
My dog absolutely loves it there and gets so excited to see the staff. I get updates while he is there and know he is well taken care of. The staff are super friendly and accommodating. The best part is my dog doesn’t stink when he comes home like he did at other places. 10-10 recommend his place for boarding, they are simply the best!
Sue Guerra
2023-07
We visited The Pets' home before we took our 5 month old puppy for a weekend stay. I was so impressed with Laura Mae. The dogs are living in her home/business. The dogs live like they are in their own home. No cages like they would be at other kennels. They have areas for different size dogs can play small, medium and large. Pool outdoor area. I was missing Buster so I inquired how he was doing...I was sent pictures of him playing and smiling 😃 I was so relieved. Laura was very accommodating and allowed me to pick up my dog after hours. We will bring Buster back as he was so well loved in her care. Thank you, Sue and Nick
Eric Feuerstein
2024-01
It can’t be better than this. Period. We have boarded our dogs at the same animal hospital for many years and just decided that maybe it was time for a change. We found Laura and The Pets Home through Facebook and went over to visit her facility a few weeks ago and we’re instantly blown away by how much like a home this is compared to where we were boarding our dogs.It is very clear that she and her staff are super committed to the dogs that stay there and honestly I have not felt better about any place we’ve ever left our dogs in care of before. You have to go check out this place even though it’s a business it’s a lot like a home and the dogs are really safe and they have cool activities and lots of space to play and Rome and be inside and outside. It’s really impressive. We finally brought one of our dogs there for the first time today for a daycare session and it was just fantastic because Laura is a great communicator and she texted us photos. She called us to let us know how things were going I mean that level of service is pretty much unheard of in most boarding facilities.We are very happy that we found her and her facility and we are immediately booking all of our immediate needs for spring break and daycare and boarding.
Diane Gallichio
2024-01
The Pet's Home is an amazing place to leave your pet. My Maize is 8 months old and I was teary eyed and so nervous to leave her with family let alone a stranger. From the moment we dropped her off till the day we picked her up, Laura and her team did not disappoint. I received daily report cards, videos, pictures of our little girl. We even received a few calls if there was any questions of allergies or what ever the question. I felt very secure in knowing Maize was in excellent hands. Maize came home very content and happy, a little spoiled of course, but a very happy puppy. We will be back. We highly recommend The Pet's Home. ❤️
Kassie Fell
2024-03
I have nothing but great things to say about a Pet's Home in Oswego! The staff was so sweet and welcoming, my puppy was as happy as can be at pickup, and then was out cold when we got home! I had to wake her up to eat dinner! Loved it and so did my puppy, we both look forward to her next day at daycare. :)
Michele B
2024-03
Our dog, Aspen seemed very happy at The Pet's Home. It was nice to get daily updates on how he was doing and interacting with other dogs. I wish I was shown the facility (home) to see his accommodations. That is the only reason I gave it 4 stars. The staff was super friendly.
sonali samarth
2024-01
This was our 1st time at The Pets Home. This was reffered by one of our family friends and I am really thankful for that. Loved this place. It was home away from home for Thunder.Laura (the owner) is wonderful. She and her staff treated Thunder like her own!! A great facility with wonderful staff. I truly appreciated their prompt response to any queries I had during the time Thunder was staying with them.
Mz. Rocky Henison
2023-07
We love Laura at The Pet’s Home. Our Bella has been boarding in this friendly facility since it opened. Bella loves it here. She has high anxiety, so when Laura said she would be in good hands, I believed her. During each stay I had received pictures of Bella every other day. All pictures showed Bella’s happiness relaxing or playing with other dogs. Not once did Bella come home hurt or distraught from The Pet’s Home. Bella has been to other 5 star facilities in the area, in which she came home 5 pounds lighter and her hair was falling out. It took her a few days for her behavior to get back to normal. Something was going wrong being caged up and unattended to. Since, we have changed Bella’s boarding and have been exceptionally happy with Laura at The Pet’s Home. On one visit, we left Bella’s food and she made food on the stove for our Bella to eat. That is the kind of love we want for our Bella. I highly recommend Laura - The Pet’s Home.
M Collins
2023-12
Laura and her team have always taken great care of Grace. It allows me to have peace knowing that Grace will be handled with care in a pet loving environment.
Sean Garratt
2024-01
Great place to board your dog. Laura is wonderful with dogs and dog training and the facility is clean and well run with tons of space. We got daily reports on our dog with photos that made our day while on vacation. Highly recommend, would use again.
Linda Zielinski
2024-02
Boarded my dog for a long weekend and was extremely satisfied. He gets very nervous and they gave him that extra attention he needed. He was very happy when he came home and not stressed at all. Highly recommend!
Elyse Gilles
2024-01
We really appreciate Laura Mae and The Pet’s Home in Oswego.We were in a last minute bind to board our dog. Laura Mae came to the rescue and provided the home environment to our dog, as she is used to.Laura Mae gave us daily updates/pictures. She provided us with such comfort and reassurance that our dog was in the right place.
Donna Wilczek
2023-12
I tried other places with my little Malte poo and she would just shake & snarl. The minute we walked in The Pet’s Home she was so happy! The staff are wonderful and they really made her feel safe. She slept in bed with Laura and rolled over for belly rubs from Autumn & Erin!! Highly recommend this wonderful place!!!
Gretchen J
2023-12
We love The Pet’s’ Home! The drop off and pick up service is so convenient. The physical building is beautiful. The staff are an all so nice. They are very flexible with scheduling. Our dog loves it there!
Shianne Williams
2024-03
They take amazing care of my puppy during daycare and boarding! He’s been going there since he was only 9 weeks old and they have loved him like their own. They truly are all amazing!!
Mari Nieves
2024-03
Home away from home. I can really tell my dogs were treated well and enjoyed their stay. Loved and appreciated the daily report cards. Definitely recommend.
LaTonya Stewart
2023-12
The perfect place for my fur baby. A real home away from home!! Dallas soaked up all the love and attention. She made new friends and returned home her happy, cuddly self. Thank you!! We will be back.
Matt Boyle
2023-12
Laura (the owner) is wonderful. She and her staff treats your dogs like they are her own!! A great facility, great people and I will never leave my dogs with anyone else!!
Dale Gates
2024-04
Took our 2 Aussies for grooming 6 1/2 hours and $345 dollars later I picked up my dogs bathed and that’s it no hair cut and the hair on their paws was not trimmed and I paid extra to have this done. Don’t wast your money and time.
Liz fiene
2023-11
Our dog stayed for 2 nights and seemed happy when we picked him up. Laura was kind enough to let us drop our dog off early so we could get on our way to see our son. We will definitely be using The Pet’s Home again.
Samantha Hartman
2023-08
Both my dogs were so well taken care of that we’ve decided to do the doggy daycare! Laura is EXCEPTIONAL and took care of our girls just like we would have with love, care and attention to detail. We got daily updates with pictures and they were having a blast! I’ll never board our dogs anywhere else. 10/10!!
Kimberly Cobb
2023-08
I have used the Pets’ Home a few times now. Two times for boarding and a couple times for daycare. My dog Archie loves it!! I feel so comfortable and at ease dropping him off there. I use to cry dropping him off at other places before vacation. Now I know he’s in good hands with Laura and her staff. They are wonderful. You can see the love Laura has for animals. She treats Archie like he’s her own. The facility is set up very nice, plenty of room and very clean. I love that a staff member is there all the time and he’s not crated for hours. I’m very happy with this facility!!
MEl PK
2023-09
Never had to board our 2 dogs before & was really worried about how it would go😬Was SO relieved that they did well & played nice with others😉Laura Mae and her team helped us feel like we had left our furry babies with family! They let our dogs feel right at 'home', which helped my family relax & enjoy a much needed vacation. Will definitely bring our dogs back sometime 💜 🏡
Jennifer Starr
2023-06
We have used The Pet’s Home for a while now for in-home services and boarding. Laura and her team are all wonderful with all pets. I would recommend The Pet’s Home to anyone and everyone around especially now with their new facility.And as an extra perk, I get loads of sweet puppy love when I pick up my two. It does wonders for the soul!
Noelle St Germain
2023-06
My dog LOVES going to doggy day care. He has a wonderful time and always comes home tired! I've also boarded him here, and he did great. It was just like he was at his own home. Laura and the staff do a fantastic job taking care of my fur baby.
Kristin Druwe
2024-04
Very nice experience at The Pets Home. Large, clean facility l, pleasant staff, I got daily updates about my pet who was an overnight boarding guest.
Brenda Zych
2024-04
Very clean and friendly place. My high energy puppy came home from daycare wanting to take a nap. Thats a great thing!
Lisa Daebelliehn
2023-07
I will definitely be using The Pets' Home in the future! To say I was nervous about leaving my min pin anywhere for a week is putting it lightly. Our min pin is diabetic and needs insulin shots both in the early morning and in the evening at a scheduled time, and she is also going blind due to the cataracts caused by this medication. She also has a very strict diet that must be followed in order to get her shots and to avoid any complications with her diabetes. Needless to say the combination of all of this makes Harley a high-need little dog - medically and emotionally.Laura Mae from The Pet's Home kept a close eye on Harley and contacted me daily with photos, texts, and even calls to help ease my worrying while she had Harley in her care. I appreciated that she allowed us to bring things from home to provide Harley with some familiar scents and comforts to help ease the stress of being in a new environment. It was also great to hear that our girl became part of the "pack" that Laura Mae keeps close to her throughout the day and night. Knowing that someone was there to monitor Harley and give her love around the clock was so important and helped give us peace of mind. Harley will be entrusted to The Pets' Home care again in the future.
M Knight
2023-05
Great place to board your dog. Ours had his first stay there. All made easy with quick, simple booking process, Laura Mae friendly and professional. Felt happy leaving our pup here and that he would be and was looked after well. Will be returning and booking for all vacations. I would happily recommend!!
Monday | 7 AM-6 PM |
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Tuesday | 7 AM-6 PM |
Wednesday | 7 AM-6 PM |
Thursday | 7 AM-6 PM |
Friday | 7 AM-6 PM |
Saturday | 9 AM-5 PM |
Sunday | Closed |
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