Target

Daniel Drake

2024-05

Rarely go to targets but nascar section improved by a lot

TeAnna Johnson

2024-01

I went to this store today and was checking out in self check out. One of the women who works there came up to me while I was searching for my card to pay. Looked at my total and said it wasn’t enough, then took my bags and told me I rang something up wrong and that she would need to re-ring my stuff. Mind you, I had already spent over $200 at another Target an hour ago and had a $10 credit which applied once I put my phone number in. I asked her why would she just grab my stuff? Then asked her to show me on the self check out screen what it was she was talking about. She didn’t respond. She just walked over to a register and emptied my stuff out to ring it up. Loss prevention stood there and did nothing. The manager did nothing when I went to tell him either. I walked away and went and bought my items at another store.The whole ordeal was unacceptable. This Target won’t get a dime from me again.

Robyn D

2023-12

The customer service chick that was helping me and security guard were being hella weird, almost borderline discriminatory/racist towards me!! They basically was accusing me of trying to return a bad speaker because the Boom 3 speaker I literally just purchased minutes before going to customer service to exchange and upgrade to a JBL speaker, which cost more by the way; apparently, the serial number on the Boom 3 speaker didn’t match the box. So they trying to deny me the return!It made me feel extremely disappointed, and the customer service chick just immediately went into the judgemental mindset, never apologize for her and the security guard mistake, never reassured me that they just needed to make sure everything was good and no one apologize for any inconvenience, just automatically treated me like a criminal!It didn’t make any sense because I literally stood in electronics and opened up the box to test the sound after I purchased it, but it was a newer employee there, after the lady checked me out, and he suggested that the JBL was better, so he grab one for me, walked me to customer service, pointed me out to the service employee, but a different person came to help, so it complicated everything.Luckily everything did turn out fine but I beyond don’t appreciate that. I may never shop at the Oak Lawn Target Store again! Very unfortunate unpleasant experience!AND the chick that was helping me, got an attitude with me!! And I do not appreciate her ignorance and negative energy and assuming and accusing me of false allegation!!I really deserve an apology and $100 Target gift card!!Overall, the two employees from electronics were cool and great! The one other employee I asked a question, because I felt beyond uncomfortable to even walk the store and go back to electronics to test out the JBL radio; I asked if I could go back there, she was nice!But overall, the fact the customer service chick and security guard/cop made me feel like a criminal and I felt so uncomfortable to even walk back through the store, I am completely hurt! You will probably never see me there again! Which I’m sure that was the goal to make someone like me feel :-(I need $100 Gift Card!!

Israel Martinez

2024-03

Embarrassing, the amount of garbage on the floor and outside the entrance was a clear representation of the type of joke this Location is, the pic was barely an example of all the garbage near the parking lot especially by the curbside pickup. Management is a joke here so is staff….looks like the side of the expressway near our west lol and the employees just chill on there phone waiting for a curbside customer to park, anyways this target let itself go recently. I hope at least one manager reads this review so they can realize that they themselves are a joke.

Chris

2024-02

Went to return a dish drainer I purchased on line to the store. Help in both the returns and the cashier were friendly & helpful. They were even cleaning their area when not busy.

Joe Myers

2024-03

I rarely go to this Target. But the Cars section did improve a lot!

Jeri Anne

2024-04

Zuri, who was stationed in customer service was very rude and when confronted about her attitude, she denied and wasn't even apologetic. I would rate them a zero but one of the associates was patient and addressed my concerns. Unfortunately, I wasn't able to catch her name.

Ken

2024-01

Sigh, there were several people waiting in line, a new lane opened up. The AA associate allowed another AA customer that was in the back of the line cut the que. Please do better Target, no matter the race, you should have done the right thing and have people check out in the order in which they waited in line. I brought this up and the associate just turned a blind eye. Don't be that associate or that entitles customer it makes you look bad.

Angela Armour Lambert

2024-03

This was once the best as of now its horrible poor customer service the associates need to be retrained in customer service skills I stood in line yesterday 02/25/24 for almost 20 mins for a refund ❗❗❗❗

Dorthy Singleton

2024-04

I will always shop at Target, They have many different kinds of items, that you don't see at other places. My family and friends know how much I love Target💜

Emily Viera

2023-12

0 stars. This is the WORST Target in the Chicagoland area. Save yourself the time, energy & money and drive to another one. The employees are horrible here - they hire the worst employees so that you will go to self check out and check your own items out. I stood in line for 20 minutes waiting for a Target employee to return their hoodie that they had ON… at the checkout line. And the both employees were doing this during their shift, laughing and chatting, having an entire tea party while there was a line of actual customers. Never coming back here again. Nothing but bad experiences every single time I’ve come here

CRN CRN

2023-09

I love the Target Drive-up service for its convenience! The customer service is amazing and typically the wait time is less than 5 minutes for me to receive my order. This option also helps me save money because I’m doing less impulse shopping. Love it and will continue to use it.

Robert T.

2024-02

Had the whole Ordinary serum section mixed in different boxes. I came home and opened my boxes to different serums that were not the ones that were supposed to be in the box. I also got charged more for the serum I wanted and got a cheaper one in return.

Neda

2024-03

Does not back up the products they sell. I was not able to return a defective comforter that melted and solidified as hard plastic in low hwat setting.

Anita Ilic

2023-11

They never have the newer stuff for instance like the Orland Park location and the Starbucks’s is a rip off. You pay over $2 for the same thing at any other Starbucks. Unless I have to go to this one I go but I rather do the drive.

Dudley Chicago

2024-01

The Target in Oaklawn Illinois is simply the best. Even on New Years Day, everyone was extremely helpful. That means a lot when you are a Senior Citizen.

Treshannan Sellers

2024-02

Very easy to shop at this location and I usually use the express lanes that move pretty quickly as well. The staff are always friendly and helpful as well.

Sandra Saucedo

2022-05

This picture does not even do justice to all the stuff they had occupying the dressing room area in the women’s department. It took us a while to just find someone to open the dressing rooms and when they did, they only opened one! Needless to say there was a line just to try on your clothes. What is going on with this Target? So many workers around yet it seemed no one was really working. Disappointed!

Anna Brazel

2023-09

I avoid the Oak Lawn Target for a reason and I was reminded why. I checked online and verified the two items were in stock. I used the app to check the exact location and could not find the items. I looked for help and the only associates I saw were going straight to the back stock room quickly. I then used one of the in store kiosks to ask for associate help. The after a bit the in store kiosk let me know it was unable to find an associate to help. I figured I could order pick up. An hour later of shopping and checking out and Starbucks and returning an impulse purchase my pick up order was not available. I canceled and left.This is on top of being lucky to even get a shopping cart. Shelves being empty and items being all over. Long lines at checkout.

margie drwal

2024-01

Been waiting for my driver up order , for hour tried calling the service desk just to find out how long I still have to wait first they put you on hold and then they just disconnect you that’s not the service that I expect from target

Cristian Daniel

2024-02

Waiting over 30 mins for a pick up order is crazy. Either get organized or hire more people.

Brigitte Gholar

2023-11

NICE PLACE TO SHOP AND THE STAFF IS HELPFUL AND FRIENDLY. THE PROBLEM IS THAT THE ELECTRONICS DEPARTMENT WAS SHORT STAFFED MEANING ONLY ONE PERSON WAS AVAILABLE TO HELP CUSTOMERS. OTHER THAN THAT THE STORE WAS VERY CLEAN AND PRESENTABLE. HIGHLY RECOMMEND

Yvette Swift-Graham

2023-11

My Father bought a phone the other day and of course it doesn't work now he's paying for two phones. No one will answer when we call .. We need to find out what it is he's doing wrong if anything...... HELP

Raphael Arch

2023-09

Beautiful store, so clean, organized, good prices!

Rocio Davila

2024-02

If you are picking up a drive-up order on the weekend, be prepared to wait a long time.

Libby Hardel

2023-10

I'm always disappointed in the Oak Lawn Target. Shelves are often empty, even in the middle of the week. And the plus sized women's section is an absolute joke. Maybe 3 racks of clothing and that's all. I try to go to other stores before I go to this Target.

naeemah mcmillon

2024-02

There were so many items that I normally use , that aren't stocked or available at this store. I stopped coming here a few years ago and now I remembered why... their options are extremely limited. I went to Walmart.

Nesha B

2023-09

The store presentation even though you can see there was a hectic mess for the back to school sale. The employees will made sure they kept everything in order and clean. Some stores aren’t that way. That shows great leadership and teamwork.

Doris Howard

2023-10

It was ok. I found everything I was looking for. However, I needed a mobile cart and there were 3 carts available but, not hooked up to be charged. This store is big and some of us can't do the walk.

Tanya B

2023-07

The process was quick and easy. I ordered through the target app. The employee that brought my order to the car was very pleasant and nice. My overall first experience was amazing. I will be placing future orders from the oak lawn location.