Pet Supplies Plus North Aurora

Karen R

2024-04

This is a great store! Their self dog wash is the cleanest one I have ever been to, and I've gone to many with my 90 lb. Lab. I live 11 miles away, other stores are closer but I shop and bathe my dog at this Pet Supplies Plus because of the cleanliness and the staff. Everyone is very helpful especially Kay, Megan and Olivia, who are always friendly and go out of their way to make us feel welcome.

Teresa Booth

2024-05

Tammy is awesome ordered extra bags of dog food for me and honored the sale price. Girls at the registers are always extremely helpful! Thanks Tammy for going that extra mile!!

Joe Shroka

2024-05

Good store! Had everything I needed, including some items I wasn't looking for, lol.Friendly and knowledgeable staff made shopping there even better.

Rayven Hertwick

2024-02

Very knowledgeable about any questions that I have also resourceful and friendly staff. Always there to help with no attitude. I love that the staff actually likes to be there and likes what they do and you can truly feel it as well.

ami foster

2024-04

Has everything my pets need. The place is usually fairly quiet and I am able to get in and out quickly. Cashiers are always very helpful and friendly.

Erik DeKing

2024-04

Decent prices and the staff is very friendly. This is where to go if you don't want to pay a fortune for cat food and litter, they have deals all the time.

Steve Staniszewski

2024-02

Usually a good experience here but not at the Pet Party today. Walked down an aisle to see the samples offered. Tammy the store lead was chatting with a customer. When we walked past her she said "there's a line here, we all have to wait in line" like we were kids! My husband was made to look stupid by this rude comment and said ok, we will leave then. I asked 3x what the line was for before she said the dog wash. We didn't even want the dog wash. This was a sales opportunity to bring people in, instead she chased away 2 good customers by her attitude. There was no reason to talk to us like that.

Joey Puppel

2024-04

They always have what I'm looking for and the employees are always very helpful and friendly. They have a great rewards program too, it really helps a tight budget!

M Lamp

2024-02

Great place to pick up supplies for my dog. She loves going there with me! Great and very helpful staff.

Lisa McConnaughay

2024-01

Good variety of food, treats, and toys for your pets. They carry raw food that our dog loves and we found some raw freeze dried treats for him there.

Nicolas Cabral Jr.

2023-10

Great place for pet food especially when your pup has special dietary conditions. Friendly service as well as accommodating when shopping with your pup. The only reason why I didn't put down 5 stars is that often times my required food selection isn't always on the shelf...so off I go to another location.

Mira Sen

2023-05

Store is very clean, everything is clearly marked and well organized. All of the employees are SO nice and helpful. Special shout out to Morgan, who spent a good 20 minutes helping us find the right winter gear for our puppy. She kept him calm while we were trying on different options, and was so so patient, kind, and knowledgeable. Left with a very happy boy.Every staff member was awesome, and very amenable. We called ahead twice to check on two separate items, and both times they set them aside for us to pick up. Norah was extremely helpful on the phone!

Thanna Deleon

2024-01

Clean store. Excellent service. Friendly employees. Convenient location. Comparable pricing to other stores

Lana L

2022-05

The self service dog wash is clean and convenient! They have a 5 washes for $25 sale which is great, Petco is $12 per visit to the self service dog wash and that doesn't include conditioner. I'll definitely be taking my pups here from now on for self service!

Marne Benjamin

2024-02

We gave our new dog a bath and staff were very helpful and gave us a tour of the bath equipment. Lots of merch options, too.

Katie Smith

2023-05

I enjoy coming here. It is near my home, pretty chill, my dog likes walking around and the pet wash station was perfect for him. They provide towels, shampoo and conditioner. $14 per wash or you can get a discount punch card type of thing too. Much easier to wash my husky here than my bathtub!Also good sales, independently owned, and nice staff.I haven’t really been to many other pet places to compare and contrast, but I am happy enough that I don’t need to look for other places ;)

Juanita Garcia

2024-01

Had to buy a different flavor. Wish they would keep in stock the flavor my dog likes

L Campbell

2023-08

Really nice staff. Only negative review would be that the food I use to purchase, Earthborn, is now lacking in the canned food choices. At least this area carries it but not enough like they use to in thepast. Well the Naperville location from years back, use to carry a large variety is what I'm referring to when I typed, "...in the past."

Lynn rider

2023-06

Their staff is super friendly and always helpful when I stopped by to pick up some cans of mittens wet food. One of the only brands that my cat will still eat since so many companies have started changing their recipes. Love love pet supply Plus!!

Keith Billich

2024-02

Big selection. Competitive pricing. Conveniently located next to shelter satelite office.

J Kay

2023-05

Nice store, great dog washing facilities! Also, you have an absolute GEM of an employee in Jenny, she is friendly and extremely knowledgeable whenever I have questions. She happily helps me even when she appears to be the only one in the store and she is super busy. The rest of your staff could definitely take lessons in customer service from her!

Elizabeth Varela

2024-02

Sales team is always friendly, always a great experience.

Gary P. (G.P.)

2024-04

Got new collars for my pups and new tags and treats good times

Meghan

2023-09

THIS PLACE HAS SUCH CUTE CAT COLLARS AND CAT TOYS. Immediately signed up for a membership! Cat food is also a very good price! I could spend millions on my kitty in here!!!

Lupe Ramirez

2023-12

I love shopping at this location. Everyone is nice and helpful and I appreciate when they offer to help you take stuff to your car! I always find great deals on cat toys and supplies for my cats. This has become my go-to store. ALSO I love their rewards program and your points add up quick! Always look forward to cashing in the $20 reward. Plus they frequently have coupons if you're subscribed or on their Instagram.

Cyndy A

2022-05

Great and friendly service. Love love love the selection on dog food, treats and more! I never seen raw bones and would suggest if we had more selection of raw protein for our animals please! Samples given at checkout. The boxes are adorable and I always seem to get some good things in there for the pup.The dog wash is a must for the husky I own and I really wished you guys had better towels or larger ones for larger breeds.

Kari S.

2023-05

Pet Supplies Plus in North Aurora is so great! The employees are very nice & helpful. The store is always clean. Products are always available. We really like shopping here!

Doug Zeitlin

2023-06

As always clean store, friendly and knowledgeable staff. I get pet supplies here, but I also bring my dog to have some fun exploring, and maybe to spoil ;-)

Nancy Garwood

2023-05

The staff are friendly. The pet supplies and food are well organized and competitively priced. Love the self service dog wash!

Christina A

2021-05

Always very friendly & helpful, great place to go for your animal's needs! Keep up the great work guys! We adopted from Anderson, so the freebies after adopting were nice too, thanks for doing that!And getting your review personally responded to is always nice, too 🙂!