One Hot Cookie Bakery & Catering

Lori McNeil

2024-03

…More

Lex Hamilton

2020-05

The gentleman who assisted me was SO friendly, patient and nice.I went in planning to purchase pre-decorated cookies for a preteen Christmas party, but got the Cookie Decorating Kit. (I had 6 girls, so I did purchase additional icing, decorations)It went over well and the girls seemed to enjoy as part of their afternoon 😊

Carla Doggett

2023-05

We recently organized a 2 day conference at the Carbondale Civic Center and we asked One Hot Cookie to cater the event providing breakfast and lunch both days. They were very easy to work with via phone and email to determine budget and meal selections. Every staff member that came to setup each meal was helpful and friendly. The food was awesome and really impressed our attendees. We will certainly continue to reach out to them for future catering needs!

Rebeca Anais Roth

2023-05

Their cookies, brownies, and cakes are DELICIOUS! They have delivery service and you can count on them to do a great job!!! My husband was out of town for his birthday serving the community with the military, so I decided to send him a surprise with them. They did an amazing job and they included a lot of cookies, brownies and a Cake 😱 I can’t believe they added that much for what I paid! Thank you!!! My husband was so happy and also brought some brownies home. Highly recommended!!!

JW

2022-05

I was finally able to make it over here for the first time today. Great menu options, very calm and relaxing atmosphere, delicious food and can we talk about the customer service please!!!! AMAZING 👏 both gentlemen were pleasant, knowledgeable, professional and observant. They were able to handle eat in customers, the drive thru as well as lobby pick up orders and it was so refreshing to see customer service done right like this. We will be back for sure.

Daniel Judd

2022-05

Local food prepared lovingly. Everyone who works here loves their job, and the owners are a local, caring family. The decor is super cute and purchasable to add to your own home's decor. Always a great, relaxing lunch!

Melanie Probst

2022-05

I needed 3 dozen gourmet cookies to be delivered the next day. In spite of my short notice and the dangerous weather that forced schools to let out early that day, they got them delivered right on time. The cookies were EXTRAORDINARY and I will absolutely be giving One Hot Cookie Bakery more of my business. Well done.

Mirian Filgueira Pimentel

2022-05

Ruined my wedding and still charged me. we paid $4000 for them to cater our wedding, they were supposed to begin serving food "Serving" at 5, they didn't even show up till 6:30. They managed to set up the food in about 15 mins but by that time over half the guest had left. They upcharged us from $2700 for 75 people to $4000 for 125 ppl by the time the cold food was served we had less then 75 ppl left. They offered $500 back that's all. Worse once the food was served most of it was cold including the bread that was still freaking frozen. The workers who were there though were extremely polite and hard working trying to please everyone but hard to do when the company don't bring the food.I only recommend this company if you want to pay extra for sub par food, and have them show up 2 hours late

Dee Bentley

2021-05

The food is awesome and all the workers were some of the sweetest people I've met! The menu has great healthier options, so you won't feel guilty when you reward yourself with one hot cookie! 🍪😋

Stephanie Vaughn

2018-05

LOCALLY OWNED BUSINESS AND ITS GOOD! I come from a family owned business and so I really try to use other locally owned business'. My mom came in with a cookie that was THICK AND SUPER MOIST. I was really impressed. Plus its a different way for you to surprise your sweetheart if you need to think outside the box!! Plus I am curious about the soups and sandwhiches now lol

Zoe Harris

2021-05

The staff here is incredibly friendly and their food is amazing. They do a lot to help other members in their community and are truly a gem in Southern Illinois. I highly suggest both their cookies and their hot meals.

Teresa Easton

2021-05

One Hot Cookie has more to offer than cookies and cakes. They have a wonderful menu choice. Check it out on their website! Their food is excellent and they cater and ship too!! You will be satisfied!!

Josh Williams

2023-05

Love One Hot Cookie. Enjoy the food, enjoy the desserts. Great place, great people, super supportive of teachers and others in the community.

AlterEgo Marketing

2021-05

One Hot Cookie’s team is amazing. You will never meet a more friendly, excitable and caring group of people! Amazing food, cookies and sweet treats!

Jera Irvin

2023-05

Got here at 8:45 a.m. CLOSED. Said opens at 9 a.m. so we returned at 9:20 to find them still CLOSED. What kind of f*ckin' business are you running? Will not return. Negative stars -⭐

Jennifer O'Donnell

2022-05

Recently we’ve had two incredible desserts from here for Dinner on the House. Delivery is very helpful also!

Rodney Hubbell

2022-05

Delicious food friendly staff. Call ahead if you have a short lunch. You will not be disappointed!

Brent Snell

2018-05

First time here,slow service despite one other customer and 2 staff. Cookies dry and oatmeal raisin with little flavor. Disappointed

Karen Youngberg

2023-05

What a neat place Sarah has created! Highly suggest everyone try their cookies.

David Preece

2018-05

Great sop and sandwiches. The owners are very outgoing. Definitely a place to visit ,and revisit.

linda straub

2019-05

Sarah is always so helpful with my cake orders. Cakes are always delicious and beautiful.

Larry Crow

2020-05

Good food. Reasonable prices. Great service and AWESOME COOKIES!

frank cano

2018-05

We love it especially early in the morning we stop off there Usually early and they are very friendly and the service was very quick, absolutely love it

Andy Kelley

2018-05

Very delicious food and treats. Nice friendly employees. Nice atmosphere.

Shirley Summers

2018-05

Had soup and a half chicken salad sandwich was very good. Was a lot of food. Very good

Rhett Jones

2022-05

One Hot Cookie has, by far, the best pastries I have ever had!

Leona Norris

2018-05

Pre- ordered had it ready and helped to car very nice service clean decorated place

Max Valerius

2022-05

Food was absolutely amazing and the people were the sweetest!!!

Tita Gee

2020-05

Awesome each time I go. Fabulous service and great atmosphere

Wendy Carter

2020-05

Amazing bakery, huge cookies and the babe cakes are amazing and super cheap!! Highly highly recommended!!!!