CVS

catherine jungers

2024-04

Not sure why there are so many bad reviews. I have never had any issues with prescriptions or staff.And the review stating that they don't tell you when they close for lunch is bull. It says it when you call and there's always been a sign on the door stating when they take their lunch.

Alexandra Headley

2024-02

I’ve been using this pharmacy for a couple years and it’s so sad how downhill they’ve gone. They used to be so nice and sweet and now they are so rude and can’t even make eye contact. This one lady has the nastiest attitude and should not be working around people at all. You can visually tell how much they hate their jobs. It’s honestly unacceptable how they treat their customers & I will be switching my pharmacy after this month. If I talked to my patients the way they talk to their customers, I would be fired. HIGHLY DON’T RECOMMEND!!!!

Missy Lynn

2023-11

I coupon...yep! The CVS police are thick in this place watching every move I make. It's not a coincidence that every time I walk in this location that they shut their self check out down. Like I am the coupon bandit breaking some laws using the coupons that manufacturers provide to me. Coupons in which CVS is reimbursed for! Tonight was the best though as I heard the girl ask her manager if she wanted her to turn the self check out machine back on as I was exiting the location. Her manager stuttered over her words and looked straight at me. I won't be harassed by miserable human beings that have nothing better to do with their time because I am attempting to save myself a few bucks in this horrible economy! Your competition doesn't bat an eye when I make my weekly visit and pull out my coupons. Not to mention their prices are so much cheaper. Unfortunately we don't have one of those on every corner in Morton. However, I take no issue with driving to surrounding communities where my hard earned dollar is appreciated and I am not made to feel like a thief by the staff. Bye Morton CVS!

T's Girl

2024-05

Always greeted when entering, always someone to help me if needed. Mr. Nate in pharmacy is amazing, so helpful and knowledgeable. Thanks so much 😊

Rosalynn Weaver

2024-04

If I didn't have to use CVS I would not be going here. Watch out for the older lady in the pharmacy who is hates her job, she gets ahead of herself and gets me made when she has to undo HER mistakes.

Urracadan Williamson

2023-05

This visit to CVS was a good one. Had what I needed, friendly staff. It's been a long time since I've been here, was ticked off because prescriptions were NEVER ready when they said they would be and ask me to wait or come back, well no thank you I've already done that, that's why I'm standing here waiting for my medicine. If you pressed further you caught attitude from the workers so I decided the best thing was to never go back because it's obvious they had to many customers already and I didn't, for years.. I was beginning to think all pharmacies were poorly run and under staffed until I decided to give Alwans in Morton a try. What a relief, it was like finding gold. At my doctors office they asked "should we go ahead and send this to CVS"? No, I said I want to try Alwans in Morton. No problem they said and did so. I left the doctors office went to LaFiesta in Morton for lunch and received a text from alwans that my prescription was ready for pick up about 35 minutes had elapsed. Odd I thought, I hadn't given alwans my phone nimber. Finished up lunch, headed to alwans, walked in with I.D. and insurance card in hand expecting they'll need to contact my insurance company and verify coverages, set up an account and so on since I've never been here before. Was waited on right away, was asked my name, they sat my prescription on the counter, checked my I.D., told me the remaining balance and I asked "don't you want to see my insurance card"? No she replied, we gathered all that information from your doctor's office, called the insurance company and verify coverages before we texted you. I thought I was going to pass out, I didn't think places like this still existed.Back to CVS, I don't know when CVS acquired Aetna but now that I'm on Medicare Aetna has my supplementary policy, didn't known this when I signed up for Medicare. So we'll see how this goes, smoothly I hope. My last visit to CVS was a good one so fingers crossed.

2 Zillions

2022-05

Clearly Austin in the pharmacy is not cut out to be a manager. They kept calling to pick up a prescription that was no more than half used. He set it up to be mailed to avoid the frequent calls which they charge for now. I run out of my prescription today and call to see why I haven’t revived a refill and I’m informed I took too long and it was but back on the shelf. They just mailed my other prescription last week. It’s been mailed for months now. He doesn't apologize or acknowledge the error. When I point out this is an ongoing issue he just hangs up. Clearly he can’t diffuse a situation and or take any constructive criticism. Clearly he is not concerned enough to care about my well being or yours.

John Hinz

2023-05

I went to CVS Morton to pick up a prescription at approximately 1:25 pm and stood in line for about 1 minute when the pharmacist told me they were closing and I would have to wait until 2:00 pm. I was shocked and left.My mobility is not my strong point as I walk with a cane. I was the last person in line.CVS does not say anywhere that the pharmacy people all go to lunch at 1:30 and return at 2:00pm. I will move my business!

Alyssa B

2023-05

Not sure why the negative reviews. I've been going here since 2013 and have never had any issues. The pharmacy staff is kind, and in no way, shape, or form is this place dirty. I always have my pictures developed here too!

M W

2023-11

The staff looks miserable and doesn't even greet or acknowledge you. The managers are not helpful either. I would rather take me business elsewhere.

Rylee S

2023-09

Made an APPOINTMENT for a flu shot, arrived on time, and had WALK-INS accepted in priority of me - was told to “come back later”.Will not be returning to this location and will get my vaccinations elsewhere.

Holly Cornell

2017-05

I wish it was an option to give ZERO stars. I can honestly say I have never had one good experience at the pharmacy counter or with a member of the pharmacy staff over the phone. Every person I've encountered, be it over the phone or in person, in the pharmacy department has been extremely rude!! The only reason I continue to fill my scripts there is because its convenient and near my house but I am considering transferring to Walmart.

Guby

2021-05

I have had the same insurance for 20 years and the same prescription. Every time I go to a cvs I get the same bs. They have to call and check on this and get approval, so I started going to Walmart pharmacy they keep my card on file, they never have to call and check on anything or get approval, I give them my name and birthday and get my prescription in minutes no hassle no runaround.

Christine McDermet

2020-05

Never have good experience here. The staff never seems to know what they are doing. Got here right at open and the pharmacist wasnt even here. Huge line of people and tons of us late to work because of it. On top of it twice my prescriptions were wrong in previous encounters and one was given to me not even mixed.Get it together Cvs or hire people who can do their job.

Dick Peplow

2019-05

The service here is awful. Called in a refill for a prescription that had not expired. Pharmacy filled it and returned it to their inventory the same day. Went to pick it up 4 days later and they had no explanation as to why they didn’t have it. Prescription expired two days after it was filled so they can do nothing to refill it. Can’t explain it, they screwed up and now blaming the doctor for not calling back quickly to authorize refill the day after I was there. Looking for an alternative to CVS pharmacy

sonja bolliger

2017-05

I called 4 hours in advanced yo pick up test strips for my grandfather who has diabetes. They asked me when I wanted to pick up and I told them after 4. When I got there, it wasn't ready and was told they would out a rush on it and would be about 20 minutes. I'm still waiting 45 minutes later while I've watched at least a dozen other people get waited on and all I need are test strips!

Alexis

2018-05

Pharmacy staff is VERY rude. Just hung up on me once. Also just never pleasant to speak with. Switching to Walgreens. Would not recommend filling prescriptions here.

Grant Hovey

2023-11

Store is so understaffed they won't even answer the phone, generally an unpleasant in store experience, I'm not coming back to this location

Josh Stevenson

2022-05

Needed tubular gauze for a finger injury and couldnt find it for 2 weeks at this location i ask about it and get told ya if things are out for a while out there then we probably arent getting anymore then take it off the shelf what store doesnt restock now i gotta got 15 mins awy to get gauze

Jay Sanchez

2022-05

Took my girlfriend and the Lady that gave us the pharmacy service was really sweet with my gf who wasnt feeling good and took 5 minutes

Kristy Hewitt

2018-05

Very friendly staff and the pharmacist was very helpful in explaining the flight or flight experience I may get with this new medication I am on. 👍🤘

Aimee Moser

2018-05

Do not like how pharmacy does not have same hours as the store. What's the point of having a pharmacy if they don't stay open?

Michael Minesinger

2023-09

Will not answer the phone, been on hold for 15 minutes, this is bull.

Kristopher Rampelberg

2017-05

It's a small cvs but the people are nice and the pharmacy is good at what they do

Rush Hoehne

2023-05

I'd fire everyone, tear down the building and start over somewhere else. This place is crazy dirty and poorly run.

Danny McGill

2020-05

Great staff!! They treat you like family and make you feel like you matter.

Christina Klokkenga

2021-05

Completely unorganized.

FIAZ NARI

2015-05

Good

Temi Akinlua

2017-05

Typical cvs