4.3 (370)
316 N Main St, Monmouth, IL 61462
(309) 734-7828
dairyqueen.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maureen VanBrooker
2023-05
A+!!! Our lunch was fresh, correct and really hit the spot. The store was very clean. All the employees were very friendly with smiles! Great set of workers. We always love coming through here during our weekend getaways. Keep it up! 5 ☆'s!!!
Carrie Taylor
2024-01
Great traditional Dairy Queen restaurant. It has been updated to a Grill and Chill. It has a good selection of ice cream trays, hamburgers, and chicken.The people are friendly.The Flamethrower burgers are EXCELLENT! It is my husband's favorite place because of that. It's a common place for us to have a date night! ❤️
Cadence Giddings
2024-02
This location is always clean and the employees have always been friendly and nice. The drive-thru line can get long but it moves quickly. Everything is always made correctly and is fresh.Parking: Large parking areaKid-friendliness: Lots of kid friendly items - who doesn’t love cheeseburgers and an ice cream cone or slushy?
Scott Deunk
2018-05
Quick and friendly service, very clean and updated facility, and delicious food and desserts.
Derreck
2023-06
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Meghan Medhurst
2023-06
Today while I was through, I think there was a misunderstanding between me and the person working the drive. She told me my total and I handed her cash, while I was waiting for my change I had my hand out the window and I was moving my fingers because I’m always fidgeting and can’t sit still; I think she may have thought I was rushing her because she paused and gave me a weird look before handing me my change. Then someone else handed me my items; I just want her to know I was in no way rushing her and am sorry if it came off that way. Her service was great and I’m sorry if I offended her!
JuJu
2023-05
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Donald Wynn
2024-02
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Diane Stumphy
2023-05
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Mairby O
2023-05
Very clean, friendly service. Great hamburger and hamburger buns were fresh. Nice size french fries for you buck. If you get meal deal you get ice cream sundae with it what a deal!
Jodie Martin
2021-05
So disappointed the last few times we have been through. Tonight we asked for our order to be corrected. No problem. Got home to find it was still not correct. Manager apologized and said it would be remade correctly to come back up. Go back up and manager now refusing to give us a correct order. When I called the girl didn't have me on hold, totally mocked me while yelling for the manager. Long story short, very disappointed. I understand it is high schoolers left in charge at night but they do need to be trained more and most definitely need to work on customer service. Mocking someone for asking for a manager is very immature.
Ron Presley
2018-05
Saturday noon of Labor Day weekend. Service was quick. Had the DQ $5 lunch specials. Cashier greeted me entering, was pleasant and helpful. Food was HOT, temp-wise, the way I like it, taste was great. Restroom was clean and tidy and a pleasant smell but not overpowering. Snapped a couple outside photos. The outside eating area is large with umbrellas for shade and again clean. Twice while I was there tables were cleaned indoors. The outside eating area has round tables and a fence to help corral the little ones. This DQ is on Main Street Monmouth, off the main highway 34, but it is well worth the couple minute diversion. You can't miss it downtown.
Shelly C
2023-05
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Matthew Needham
2023-05
My girlfriend ordered a butterfinger blizzard with extra candy pieces; it's literally nothing but vanilla ice cream. It's horrible, just everything else in thus soon-to-be ghost town.
Tamara Inman
2020-05
I just went through DQ drive thru in very cold weather. When I got home my fries were still hot and fresh, which never happens anywhere else in town. My ordered meal was correct, and delicious. The service was great. I give DQ an A+.
Charles Gerdts (Charlie)
2017-05
It's a pretty standard Dairy Queen. The seating area was a little dirty when we were there but not terrible. We ordered 4 ice creams and we had barely finished ordering when the first one was done.
Alyssa Schneider
2021-05
Everything is wrong every time I come here 😭 Nothing's worse than ordering a large sundae and getting a small in a large cup, lol. It probably wouldn't bother me as much if I hadn't worked here a few years back, but now that I know exactly how big each sundae size should be, it really peeves me to have it served incorrectly when paying so much 😭
Betty Newman
2018-05
Well I should know better than to go to DQ at night but I was hungry and it turned out the same way it always does - I end up getting a hamburger that's been sitting under the heating lamp practically all afternoon and then the hamburger was supposed to have lettuce on it, no, it had pieces, small tiny pieces of lettuce not even bitesize it looked like somebody just wanted to empty the bottom of the bowl. Luckily the fries were pretty decent so they must have had to make a new batch. My suggestion is never go there to eat at night go there in the afternoon when they have to make the hamburgers for us because of the lunch crowd.
C R
2022-05
Condiments on the burger were just poured on the burger so it was messy and sloppy. Looked disgusting. I had to wipe off the excess mustard. Service was good though.
Jaime Salinas
2023-07
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sevenbugs ksh
2020-05
Had the tenderloin sandwich with onions & bbq sauce. It was pretty yummy! Food is always good here and one of the best things is.... the free doggy dish of ice cream! My dog KNOWS when we are in the DQ drive thru!
Amy ROGERS
2018-05
My boys are addicted to the chicken strip basket combo. The staff is always friendly and accommodating. A special shout out to Paula (manager) she is warm, welcoming, and wonderful.
Nicole Spangler
2020-05
Rude gal taking our order cut me off midorder. Not cool. There where three people in our party only 2 got food. And then I see on the bill I was over charged! Are you serious, won't be back. Not even worth the one star you got. And even now she keeps glaring at me, like really even burnt the toast.
Lauren Hippen
2020-05
Service was good but I was disappointed in the food. My sandwhich that day was gross. Ice cream was good. I am glad I could get a dipped butterscotch cone. One of my favorites!
Mason Durbin
2023-10
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Amy Arteaga
2023-05
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Jack Melvin
2018-05
Fresh looking restaurant, but a little dirty, nearly all the tables had melted ice cream on them even though place was less than 1/4 full, no one was cleaning the dining room. Good service otherwise.
Thomas Sparkman
2022-05
They were a little slow at the drive through Sunday afternoon but very polite service and good fast food.
Michelle Gaugler
2017-05
Awesome service! U could tell they love their job! Food was hot and fresh. And answered all our questions without any attitude!
Tracy Zimm
2023-05
Love the outdoor seating! Friendly and helpful staff and love the grill food and of course the Blizzards!
| Monday | 10:30 AM-10 PM |
|---|---|
| Tuesday | 10:30 AM-10 PM |
| Wednesday | 10:30 AM-10 PM |
| Thursday | 10:30 AM-10 PM |
| Friday | 10:30 AM-10 PM |
| Saturday | 10:30 AM-10 PM |
| Sunday | 10:30 AM-10 PM |
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