Pet Palace

4.7 (56)

1581 Upper Spring Bay Rd, Metamora, IL 61548
(309) 822-8916

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Pet groomer

Accessibility

  • Wheelchair accessible entrance

Reviews

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Melissa Ortiz

2024-04

My puppy's been going there for years she gets excited every time we go. Great work and affordable 😄

Andrea Dean

2023-05

1st time here with my Sadie and they did a marvelous job. Will definitely be using pet palace for all 3 of my fur babies from now on

Amanda Cullett

2023-09

They take such good care of animals and you can tell the owner really loves dogs! My dog, Saydee has been going there for almost 10 years and loves going!

Rustic Oaks Landscaping

2024-01

Great family owned business our dogs always enjoy their stay!

Dale D. Sanders

2023-08

Full time RV'ers passing thru the area with 3 poodles that they were able to work our babies in. Our pups were done in just a few hours and looked so much better. Thank you for your help!!!

Olinda Luksen

2022-05

Always happy with the service and grooming Job. Thank u so much from me and Anna (the german shepherd)

Carol Luncsford

2019-05

My dogs have gone here for years. I love that they do pick them up and bring them home. They are so wonderful to my dogs special needs. One a rescue. former puppy mill breeder dog. very shy. my older 14 yr old w arthritis n recent surgery . I am always happy w the care and love they show my furbabies..Thank you guys so much. They look beautiful.

Hey You

2013-05

I worked at Pet Palace for about three years. This is a family owned business and the owner is a wonderful woman. She really takes pride in her work and hold her employees to the same high standards too. The staff genuinely cares about that animals that come in whether it's for grooming or boarding. I don't live near the area anymore, but if I did, I wouldn't hesitate to take my pets there.

Tammi Berry

2014-05

This place is amazing - They all care for the animals - even ones with an attitude. Karen, is great as well as all the employees. Family run business- highly recommend this place for boarding & grooming. It's always nice t know your family member is in good hands with a caring group - they let the animals out 4 times a day - when they come back in they are given a treat -

Carissa Herrera

2020-05

When i arrived i was ignored for about 10 minutes while she trimmed a dogs nails WHILE WATCHING TV.When i came to pick my dog up, she had me pay before i could even see how he looked.My dog looks terrible!!!!!! They completely shaved him and didn’t even bother to bathe him. She also tied bows into his hair that I had to CUT OUT OF HIS HAIR. Poor guy do not go here if you want quality work.

Deb Halikas

2023-05

They are amazing with our Molly. She isn’t afraid to go back there. So I know she is treated well. ❤️🐾

SilentEyedStorm

2015-05

My parents have boarded their dog and had him groomed here a couple times a year over the last 10 years. Occasionally, I would be dropping him off or picking him up. The Pet Palace has slowly gone down hill over the years and it has now, literally gone to the dogs. It smells HORRIBLE! It was an absolute assault to my senses the last time I dropped their dog off to be groomed (1 month ago). It was so bad that I almost walked out. I feel sorry for the people who work there. I cannot imagine having the strong smell of urine and other odors Maybe they've gone noseblind. I'm sorry, but the owner should invest some of the money and burn this place to the ground and rebuild. I'm not even kidding, it's that bad. Needless to say, we will NOT be going back there ever again.

Matthew Hursh

2022-05

They were able to fit me in their tight schedule and performed an amazing job for my dog. Friendly service and reasonable priced. Highly recommended.

Corri Schofield

2013-05

This place is the best place you can take your dog! It's family owned and operated and you can really tell the people that work there know and love dogs and cats! When you board your dog, they pay special attention to each and every dog, you can seriously call and they'll describe your dog's temperament to a T! The kennel attendant, Emily, will rock your dog to sleep and hand feed it when it won't eat. If you're nervous about taking your dog overnight anywhere, you'll leave your dog in the best of hands. I love this place and I wouldn't take my dog anywhere but here. The lady that picks my dog up even put my dog in the kennel for me while I was not home. :) Just great people!

Lynne hinshaw

2021-05

she always does an amazing job on my cat, who needs shaved about 2-3 a year! good, sdown to earth, very nice folks! we look forward to the trip!

Jason Suman

2023-05

First time there today and was great.... My dog Chico got his nail trim and a bath smelled good... Great Job... I will be going Back

Alicia Hobson

2021-05

I love the personalized service here. I adore the people and how they care for our dog. They're just all around wonderful!If you're looking for a top of the line groomer, look no farther!

Sarah Puckett

2018-05

I took my dog here for the first time because my regular place was booked. Everything seemed fine, but when I picked him up, he smelled like pee/poo his feet were full of poop and his stomach (usually white) was yellow! I dont know if they had him laying in his pee the whole time or what, but that is unnacceptable! I wont be taking him back

Amy Cronk

2017-05

We have been bringing our dog here for 10 years and now also our second dog. They are well cared for and they do an exceptional job when they are groomed. Wouldn't go anywhere else!

Teresa Kellogg

2021-05

Had a great experience..! Covid really put a stop to much needed pet care needs and Pet Palace opened their doors to help out my doggie in need...

Fanny Whetzel

2022-05

The lady is very sweet and she does a good job grooming my dog.

Tammy Durst

2023-09

The owner seams like she realy cares for dogs

Todd Railey

2022-05

They do great work and they really love animals so you're pets are in good hands !!!🐕 🐕‍ 🐩🐕

Cheri Searle

2020-05

They were very calm and patient and I really appreciated their work. You can tell they love all animals. Thank you

Bob Polston

2021-05

I took my cat for a haircut, they did an excellent job!! Thank you so much ☺

Alyssa Emanuelson

2016-05

Karen is awesome! She and her staff volunteer their time to help rescue dogs in need.

Chelle YoungerSmith

2021-05

I really love this place my dog has been seeing them since 2013 and she loves it.

Rebecca Noll

2020-05

Friendly starts, great with animals, fantastic haircuts!

Curtis Frazier

2016-05

Great job and a good cost! Highly recommended.

Barb Fore

2019-05

Best place to take your pet good people and it's not commercialized

Opening Hours

Monday 5-6 PM
Tuesday 7:30 AM-5 PM
Wednesday 7:30 AM-5 PM
Thursday 7:30 AM-5 PM
Friday 7:30 AM-5 PM
Saturday 7:30 AM-5 PM
Sunday 5-6 PM

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