4.5 (137)
112 W Main St, Mascoutah, IL 62258
(618) 566-2239
mascoutah.org
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Georgia
2024-02
Dr. Beth and her crew at Mascoutah Animal Hospital are amazing! Super friendly and knowledgeable. Dr. Beth was incredibly patient and thorough in explaining my cat's diagnosis, treatment options, and answering my questions. Cannot recommend enough!
julia claxton
2023-05
Prices are cheap & everyone BUT the veterinary are great. She shows no compassion. Makes comments that just don’t need to be said. Makes you feel stupid for asking questions. SHE DOESN'T LISTEN. She acts as if you are bothering her when I’m there giving them my money & asking for help. This has happened to me almost every time I have brought my dogs in. I had enough the last visit & found a new vet that was willing to help me & give me the answers/help I was wanting. Her staff is amazing though just not their leader.
Ty Duke
2023-09
Very unprofessional. My dog had an appointment scheduled for surgery. The vet had a death in the family. So the receptionist SANDY called me to reschedule my dogs surgery MONTHS OUT BEHIND EVERYBODY ELSE’S SURGERY. Remind you HE WAS NEXT TO HAVE SURGERY. Sandy was very rude and very unprofessional about the situation.
Luis Hernandez (Lou)
2022-05
This a great place to have your pets health and well-being taken care of. Very friendly and professional. Let me tell you, I have seen where a customer was not being cooperative , and the young lady was very professional and courteous. She finally got him to understand what the doctor had prescribed for his pet. She was not rude, mean, or talked to him in any demeaning way. I have taken my other pet here and they have been terrificwith her as well. Keep up the great job and i will continue to take my pets here.
Tina Miller
2023-05
This was our 1st visit and I was a little disappointed that the Dr did not take any time to introduce herself. But overall, we were satisfied with the visit and the receptionists were very friendly. We appreciate the 10% military discount.
Larry Schultz
2023-05
We took our baby girl kitty to their vet. She was very sick and the vet was such a comfort to us in our time of sorrow. The lady's at the desk were so kind. We deeply appreciate everything they done for our girl and us
Denise Hand
2022-05
Dr Beth takes great care of my dogs. She is quick to get us in and works long hours to make sure her patients get the care they need. She is calm and reassuring even in an emergency 🐶🐶
michael yates
2023-10
I had to put my best friend to sleep Tuesday morning and they made the process easier on me. They were helpful and understanding
L. Mo
2023-10
They are super sweet and lovely people. You can tell that like what they are doing!
Patrick
2022-05
Terrible. We took our puppy here for about a year since no other vet offices were taking new patients due to Covid. He ran into a health problem and they diagnosed him with a very rare condition without any testing and said we would need to think about putting him to sleep. Luckily we took him to a different vet and they completely disagreed with diagnosis, actually ran tests, and put him on the correct medication. Luckily he is almost back to normal and we for sure will never use the Mascoutah Animal Hospital again.
Pete Moraru
2022-05
So far the Doctor and the Staff have been very helpful 👍 👌
Vickey Houser
2023-05
Seem to be a good place to take your dog, however they are not a animal hospital, they do not always have a vet on site, you must make an appointrment. They were nkt able to take care if my dog but were very helpful in finding numbers of vet hospitals for me to call and make sure they had a vet on site today. In their defense it was friday and there are not a lit if vets in on friday. This could be a case if friday not in today I just am not familiar with their vet schedule
sharon Murphy
2023-06
Dr. Beth is very kind and considerate!Sarah at the front desk is always so sweet and kind
Ashley pomahatch
2018-05
Our dog has been going here for 3 years. Other than his yearly visit he’s never really had to go much. A couple of weeks ago we took him for updates and had them look at a couple of things. The vet wasn’t there but had a replacement doing the appointments. The appointment went fine and the replacement vet was nice but the lady working the front desk didn’t really seem to know what was going on. But our dogs problems came back. We called a week after the first appointment to get him in again but the vet wasn’t there again and wouldn’t be there for another week or so. We couldn’t make our dog wait that long so they referred us to another place. It’s frustrating that we had to take him to another place when they should of checked for an infection in the first place. When we took him to the other place the girl working said they had another person just in saying that the vet seems to never be there. Glad it wasn’t just us feeling that way.
Sharon Nochta
2023-07
The vet here is wonderful and very good with my little schnauzer. I high recommend her to anyone needing a vet.
Samantha holdman
2018-05
I went here for the first time and I don't think I will be going back. This was not the first place I would have chosen to take my dog but I needed somewhere close because I had a newborn at home. They have a small waiting room with a cat cage they just leave open with the cats in there. My dog was barking because she is a barker and they made me wait outside. Once we got to the back the woman had me place my dog on the scale because she was afraid to pick her up. They also had cats roaming free in the back so my dog was hyped up and crazy trying to run after them and play. The vet seemed like she was trying to rush me - my dog had an ear infection and it was a quick fix but I had questions about why and will it come back. I had to pay between $50-$60 to bring her in, sit in the room with the vet for 5 minutes and she put some drops in her ears. The infection did go away, but I feel that was very pricey. I'm sure the staff are nice people but I just won't be going back.
Karen Shubert
2022-05
Very professional and friendly. Knowledgeable. Helped us with a stray kitten that desperately needed flea and worm treatment. Fees are very fair. I plan to keep all of this cat's care at this clinic.
kenneth seavey
2021-05
I want to say thankyou for your service . i have been going to bac in belleville for over 30 years.an when it came to put my shepherd down they said i couldn't bewith her when she took last breath.they said i would have to goodbye in the parking lot.mascoutah animal took me in right away.and again i thank them for there professional service.i will become a new customer
Yvonne Conner
2018-05
Very kind and caring staff. They don't charge an office visit if your pet gets vaccinations. They will give you all the pros and cons of the treatment and prices
Sir Beck
2021-05
Both dogs needed one shot each, nails trimmed, and groomed. They were dropped off at 9am and didn't get home until after 3pm. Both dogs were so thirsty that they both went immediately to the water bowl and one drank so much he puked. Also the "grooming" was awful.
Rachel Childress
2023-05
This vet actually cares about you and your fur babies, and they show it by making their services affordable. I will never go anywhere else while living in this area.
Konya Bloomquist
2023-05
I can not say ENOUGH about the Mascoutah Animal Hospital. They have been taking care of my pets for 15 years. I wouldnt trust ANYONE else with my dog LB.
Gabe W
2016-05
Our dog Peach had a broken paw. We brought her to the Mascoutah Vet. They were very professional and nice. Peaches paw mended very well over a period of time and she enjoyed her visits
Joel Klemmer
2019-05
Kindest ladies, amazing service. Our dog ran out the front and someone picked her up and brought her here. They kept amazing care of her and also suggested microchipping at a very reasonable price.
Kathy Popovich
2017-05
All of the people at Mascoutah Animal Hospital are friendly and professional. They treated my dog, preformed surgery and were very understanding that it is difficult to see your pet in pain. They seem to love what they do.
Heather Conklin
2023-05
Very knowledgeable vet, I love bringing my fur kids here, and petting all the kitties there.
Larry Schultz
2021-05
We took our cat happy there. They were so nice to us when we went through a difficult time. They were very concerned about happy.
THE FRACKEY MENAGERIE
2023-05
They're awesome for my pups. Dr Beth is super awesome!
Day Dreaming
2022-05
Sometimes they don't diagnose things right but very good prices!!! I just take my cats for the shots but not treatment.
Francis Wallace
2022-05
They've been taking care of my pets for 13 years. I'm happy they're there.
Monday | 8 AM-7:30 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-1 PM |
Sunday | Closed |
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