4.5 (661)
11426 IL-37, Marion, IL 62959
(618) 997-3849
deespets.com
From the business
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eva Warren
2024-02
They have improved greatly over the last year or so. I really like the way they moved the checkout counter, it looks more inviting when you walk in. Allison is your go to clerk , she is very knowledgeable of pretty much all of the critters they handle and if she doesn't, she tells you honestly. I am and will continue to be a repeat customer.
Cyan Kitty
2023-12
I have a mixed opinion on Dee's. I really do love the store and I think the staff all try their best. There is a ton of selection and it's just a neat place to walk around. Compared to chain stores the enclosures are good (Emphasis on compared)Here's some of the areas I take issue with. I think the staff is stretched too thin and doesn't really understand how to keep organized. You'll have 3 people messing with water someone wanted tested while one person is trying to clean 10 enclosures and your waiting 10 minutes for help even after asked. Also you do need to check your animals to make sure they are healthy. I brought home a boa and found she had snake mites. I know they suck to treat because they are so contagious but it could have put my whole collection in danger. Also have had a higher mortality rate with fish here.TLDR nice people and a cool store but the customer service isn't managed great and the animals can have missed health issues.
Tigre Lily
2024-03
Friendly knowledgeable staff. Love that they let us handle potential pets. (Not just if we are buying one). Great variety of just about everything you want or would need. if they don't have it, then they can get it.
JJ Hotbox Survives
2024-04
They have so many animals. My daughter got a 🐰bunny. Prices not bad. Tons of fish. If you love animals go here.
Crystal Dickneite
2023-11
Bought a red cheek conure for my daughter. Sweetest little bird and she's in love. Thanks for the excellent customer service!
Heidi Sehlke
2024-04
They are always a big help,everyone is so nice and welcoming. Always have what we need for our animal babies, and their upgrades are looking pretty nice as well
Melissa S.
2022-05
Some animals are not properly cared for. These little guys couldn't get into their food bowl. The water wasn't right since this type of tortoise cant swim. They do have a descent selection of fish. They do have some supplies that are hard to find elsewhere in the area, which was the purpose of my visit.
Susanne “Sue” Summers
2020-05
Very friendly they take their time to talk to u an answer questions an make sure u understand an have really awesome fish,frogs,snails an so much more. Rabbits ,Birds,Ferrets,Turtles,Mice,Hamsters the list goes on. I am very pleased with Dee's Pets
Olivia Warro
2024-03
Brought home two goldfish and added them to my existing, thriving 20gal tank. They gave my fish the ick and all of them died shortly after bringing the goldfish home :( dirty store, would not shop again.
Jonathan Goodman
2019-05
Great locally owned pet shop! Friendly staff and if they don't have it, they will find it. We got our Bearded Dragon named Buster there and they not only helped us find the right food and equipment but continue to keep in stock Buster's favorites so we don't go without.
Panda Mom
2023-12
I bought two canaries from Dee's three years ago; a yellow male and a blue female. They are super healthy and my male sings all year round.
sophie eovaldi
2023-05
the animals look like they were taken care of WONDERFULLY! this is the best pet store i’ve ever been in. good prices not too much but not cheap. love it!
Kierston Tolbert
2023-12
Very friendly and helpful staff. Good variety of pets and supply's. A lil pricey though.
Kylie M (Kenkou Kreations)
2023-05
Love this place! They always have what I need and have offered to order items I need for my snakes too! Wonderful customer service and they are always there if I need help or have any questions on whats in stock or when something will be in stock next! AND, the animals are VERY well taken care of! Which is something I'm incredibly picky about with pets stores. But here they are all housed wonderfully and fed and watered and the place is clean and organized! Love it!
Susan Dacy
2023-06
I absolutely LOVE Dee's Pets! The employees are wonderful and very knowledgeable! Treated me and my family like family. Explained things to me so I could choose the right fish(well, 3) for myself. I definitely recommend going here! I've bragged about my experience with family and friends and told them where to go.
Natalie Bacher
2021-05
I love Dee's pets and it's the only place I will buy my fish and my aquarium supplies for my 55 gallon tank they are very helpful kind and give great advice!!!
Robert Schemonia
2023-11
Great staff, wide selection of pets and pet products. Staff is very knowledgeable about all the pets they sell and how to take care of them.
Josh Leeper
2021-05
If your looking for little animals dees is the places to buy animals dees pets is the cheapest places to buy the animals but not so cheap for buying the stuff the animal may need like food and beding. They are very helpful when comes telling what u will need to do with animal to keep it safe and clean and feeded the right way. Dee's pets is there for all my pet needs
Danna Woolridge
2023-08
Went to buy some fish for my new tank and couldn't get anyone to wait on us. We asked 2 different people and they said they would be with us in a minute but then went to other people that walked in after we had. So we drove further to Carbondale and went to Petco. They didn't have near the selection but we got waited on when we asked for help.
Terri Miller
2020-05
Always come here for our fish and pet needs! Great place.. Nice staff and great looking animals!
Gage Travis
2024-01
I just love that this business is still open, been going there for like a decade now!!!
Anna Sickels
2023-12
Amazing staff and animalsWell worth the drive . Will gladly be coming back
Courtenay Arant
2022-05
Love this store. They have the coolest guppies
Nikki Mac
2019-05
Bought my bird there March 2nd 2018, she is one of the best birds I owned.. ❤
Random Zero
2024-02
Prices are fair, fairly large selections of animals and of pet care accessories.Employees are kind and helpful.
Liam Oetjen
2023-07
They have a nice variety of animals, food, accessories, ect. Employees are helpful and nice aswell
THE TILE GUY
2023-05
Had many varieties of freshwater fish. Saltwater fish as well they also have ferrets and birds etc They have more exotic pets and accessories and choices than other companies. Even though their prices are a bit high on some items and pets the animals are rare
Jennifer Rinehart
2023-05
Very friendly and helpful! I bought some fish for my little patio fountain pond. They could have sold me more expensive fish that would have not survived well out grown too big but steered me to the $1 a piece pond goldfish. I highly recommend them!
Love, Ellie
2023-05
Friendly employees. That's the only good thing. My daughter absolutely loves fish, especially bettas. We went to browse so we could add another to our family (separate tank of course). She left CRYING. MULTIPLE dead fish in cups, many more slowly dying. We will NEVER return.
Tina Scott
2020-05
Great atmosphere, very knowledgeable employees of all the pets. You can tell they are there to help in every way.
Monday | 9 AM-7 PM |
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Tuesday | 9 AM-7 PM |
Wednesday | 9 AM-7 PM |
Thursday | 9 AM-7 PM |
Friday | 9 AM-7 PM |
Saturday | 9 AM-7 PM |
Sunday | 12-5 PM |
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