Bottrell Bed & Biscuit

4.8 (44)

9645 Boody Rd, Macon, IL 62544
(217) 764-3488
bbedandbiscuit.com

Claimed
Pet boarding service
Dog day care center

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Sarah Leigh

2022-05

They treated my baby very well and played with him one-on-one and even sent me a video and he also got to take a fall themed picture! Not sure how they got him to look like he was smiling-I'm assuming treats were involved knowing him!

TillieAnn Steele

2021-05

I have brought three different dogs to Bottrell Bed & Biscuit so far, and I have never been disappointed. I brought my parents' two small dogs, a shih tzu and a silky, for grooming, as well as my husky. I am not disappointed by the grooming.I have also brought Apollo, the husky, here for a long weekend stay. Bottrell was great with him. He was excited the next time we brought him back in, and I have no doubt they treat him well. When we couldn't get back to town in time, they worked with us to change the check-out date, no biggie. They also sent us photos of Apollo while we were gone (photos attached to this review) so we could see our baby boy.They are super kind. They treat all the animals well. They were fast to respond and respectful. I would recommend them to anyone with a pet!

MC Snyder

2023-05

Very happy with Bottrell Bed & Biscuit! They treat our dog well. The first time we took him, we were a little nervous. When we took him back 3 months later, he hopped right out of the truck & was happy to be there! The staff is amazing. Their grooming services are top notch & each time Zeppelin comes home, he’s well-behaved, slides right back into his routine. We don’t hesitate to recommend! Thank you for taking such good care of Zepp for us! 🐶

Tom Wrigley

2024-01

Great! I know my fur babies are safe and happy with the staff. Thank you!

Erin Auerswald

2023-11

Great team! They take great care of our boy and we never worry when he’s there.

Nancy Evans

2023-05

We are visiting from another state. Sudden death of a friend required us to board our dogs for 1 night so we could go to the funeral.I told them we would be back about 2 pm. No mention of extra charges. We got back about 2:15 after hitting bad weather and traffic. I called and let her know we would be after 1 and no mention of the extra charges. When I questioned it, the gal there smirked and said we had to pay an extra day because we were after 1 pm. She even overcharged us: $25+21 for both dogs for the first day and $25+$25 for both dogs for the second day. Both dogs (58 lbs and 85 lbs) were locked into one kennel for the day…I don’t think they ever got out.I suggest you look someplace else. These are not kind and agreeable people. Profit before customer service. You have to pay extra for your dog to get attention or time to run in the fenced area. Very disappointed and will never be back. I will call the vet that recommended them and tell them about our experience.

Yvonne JHC

2021-05

I called this morning to get my dog Zeus in for a nail trim. They were able to fit me in and they did a great job on Zeus's nails. Thank you all for being so kind with Zeus. I will be coming back again 😊

Tara Thompson

2021-05

Awesome kennel, my dogs were happy with the staff and I felt they were well taken care of!

Robert Montgomery

2023-05

Always take care of our pets and needs. Great people there.

Jen S

2021-05

Friendly staff and they take great care of our dog she was excited to stay 🐕

Melissa Long

2022-05

My dogs love this place and I do too , when taking my dogs here , I know I don't have any worries

Kristi Valladares

2023-05

We love them and our fur babies do too!

Wilbur Felton

2019-05

Does exelant job on our pets. We have 5 years with them now. Great prices.

Sue Grandfeild

2021-05

Alway friendly and willing to work with me on how I want my dog cut and my dog love it there

Andrea Hursh

2019-05

Best staff... they take care of your pets like their own.. ❤

Carol Condon

2019-05

Always leave our setters here when we are home. Great accommodations and reasonably priced.

Rachel Spurling

2018-05

Excellent Service for nine years running ... Macie Loves, Loves, Loves Kris and I do, too!!!!

Jen McMillin

2020-05

Treated my dog well during boarding and clipped his nails. Will use again.

Pam Roberts

2021-05

Great place for grooming, daycare, and kennel stays.

Dorothy Kriesel

2020-05

Friendly staff, timely and they do a good job

Mrs. yancey

2023-06

Wonderful, Buddy loved it!

unte80

2023-05

Great service

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-12 PM
2-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-5 PM
Sunday 8 AM-12 PM
2-5 PM

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet