Walgreens

Dr. Mohammad Shamsuddoha

2023-10

They are everywhere and macomb is not exception. They are professionals. Sometimes I found them friendly. I used to use Walgreens when I was living New York. I like to see them serve us as long as they can. Small city need them. Stay with us. Recently I switch CVS to them again. Hope they will not disappoint me.

Jordan Buck

2023-06

Extremely rude pharmacist that gives you attitude instead of actually helping you. My doctor called in my prescription in TWICE and both times I've called to check the status and they "don't have it" causing me to have to bother my doctor and waot for my scripts. Both times I've been given a snarky answer by the same person and they've hung up on me. I even checked other area Walgreens to make sure the doctor didn't screw up. They didn't. Hours are awful. The pharmacy is only open until 6pm and they are closed both Saturdays and Sundays. If I could give 0 stars I would.

Galen Rowe

2023-09

Prescription was called in on August 10, 2023, then on the 14, I was text that one of the two was ready a that they were working on the other one. So on the 15th in the morning I go to pickup my meds and the lady at the counter tells me that they have one ready and that the other one they are working on. That is pretty bad service to have to wait 5 days for your meds. Don't know what is going on with Walgreens but they need to get there act together.

Andrea Escobar

2022-05

The store manager keeps firing everyone I like there. I go in there often and have familiarized myself with the staff. It seems when there is ever someone I like the store manager Alissa fires them. One employee got fired because she didn't like how he spoke to her, another because she kept calling off mind you they are a single parent!, another employee was sick and was fired because they couldn't come in (they were sick!), and another because there was a human error. I know this because I talk to past employees by running into them. She's going to run this store into the ground. No wonder it's always short-staffed! She needs to do better. That's only one part of my experience, just wait to hear my actual encounters with her. it gets worse! She denied me a return for an item that I had purchased a week prior. She never gave me a reason and felt lied to. I was left with a $20 product I couldn't use because one of the ingredients I'm sensitive to. I've looked at the return policy and this item is not listed as an item you can’t return. as a customer, I feel I deserve more

Aaron Calvetti

2023-05

Pharmacists do not seem to know acetaminophen from naproxen. What a hot mess. Worst Walgreens in Illinois do not trust with your health. Pharm techs will tell you that you have to sacrifice your script when they do not have enough.

Dakota Carpenter

2023-05

Every month for the past two years they are nearly a week late on one of my prescriptions. Occasionally nearly two weeks. They have forgotten to run my insurance through several times causing even further delays.

Michelle L

2020-05

I have no problem with the people at the counter for grocery items or other goods. But I have to agree with the many posters about the pharmacy service here. Walgreens used to be known at least on a national level for their 24-hour pharmacy. This local Walgreens doesn't even open its pharmacy until 8 a.m., after most people are at work. And the store closes at 10, but I think the pharmacy mightactually close sooner. I too have had issues with my prescriptions being filled, and feeling as if I was being lied to.

CWO Rickey Miller

2019-05

This has to be the worst Walgreens I have ever dealt with. I was in the army for 26 years and served all over the country. This Walgreens More times than not does not have The medicine to fill the prescription. If there was another options with my insurance, I would definitely use another provider. A lot of times I have gone without the prescription for 2 or 3 days. This has to be a local management problem more than a systemic problem throughout the Walgreens network. I would not recommend a store at all.

Jon Hendricks

2017-05

Horrible service here! Their incoming faxes NEVER work. I had wisdom teeth pulled and Knox County Health department sent a fax of my prescriptions 4 times in 2 hours. They claimed to be on the phone (on hold) with the health department yet I was able to call and talk to them without any hold times. This place needs cleaned out and new employees hired! I'll start going through Walmart or Hyvee.

Aaron Anthony

2019-05

Never had a problem. New "Pharmacist" who thinks he's a doctor. Says I get it filled at 28 days too often and should have enough and won't fill it. Ironically, the reason I wanted it at 28 days is so I have extra for when I'm yanked off the medicine at no fault of my own due to the phony "epidemic" that has nothing to do with chronic pain patients. Last month, I went UP in dosage before I got a new script per my dr. So I was taking more than the original script. Got my new script today, and since I live 25 miles away, I'll get it filled. Nope. You have a month's worth. No I don't. Again, I went up. I DO have a COUPLE days extra, but again a safety valve because of this very thing. THEN I was lied to and told "It's a state law." Trust me, there's no law. I was trying to stay calm until I was told that lie. I KNOW the law. It's NOT the law. The manager says the pharmacist can refuse anything he wants to. I said, this is medicine for a debilitating condition. I was told to essentially pound sand. 48 hours is what I was told by another pharmacist in the same store. This is 48 hours, but since there's a power trip, Im going to run out and have withdrawal with increased pain and stress on my heart. They counted as though I was on the larger dose the whole time. Effectively tripling what they said I had on hand This is deliberate targeting because of the medication I need. I am not a drug addict...if I were, I sure as hell would run out wayyy early. I'm subject to close monitoring via a pain contract with my provider. When that arrogant little troll gets his MD, I'll believe him.. Don't lie to me. Dispense. No ones coming after his license Heck, walgreens policy is 48 hours..to get a refill...or was. Now he can refuse whatever he wants.

Taylor Huffman

2017-05

Had an awful experience there last night. I had to wait for about 15 minutes to be helped. When there were two workers back there and the first few minutes I stood there waiting neither of them were helping any customers. I was also the only customer there at first, then a car pulled up in the drive through and they helped them first. Not a word was said to me while I waited, and all I needed to do was to drop off a prescription to be filled. Not something that takes very much time at all. Highly dissatisfied with the service I received.

Brittney Lynn

2019-05

I would give them zero stars if I could. This has to to be the worst Walgreens I have ever been too. This is two days in a row where we pulled up to the drive through and waited for over 10 mins. Hit the call button a bunch of times still no response until 10 mins later. I’d say if you need a pharmacy go acrossed the street to CVS, Walmart or even Hy-Vee.

Robert Friday

2018-05

I dread going here. They are always rude and don't do there job. I can't count how many times there has been mix ups with my meds here. Don't ask the Pharmacist to do anything close to there closing time if they even answer the phone when its that late.

Marilyn McCarty

2017-05

Very bad service in the pharmacy. Called in Then came to pick up 3 hours later. Was told to come back in a hour. I came back. Then told it won't be ready. I live in Bushnell. I am on portable oxygen. I had to go. back home. I really needed my Medicine Very upset!!!

Clayton Barnes

2019-05

I called this store to ask if they had hot and cold freezer bags and was told that not only did they have the hot and cold brand, but 2 others as well. I get on the brown bus and come to the store and low and behold whoever I talked to on the phone 15 minutes before lied through their damn teeth. How incompetent must you be to waste my time like this. Never coming back.

Louis Holtzhausen

2022-05

I had one of the rudest experiences at Walgreens Macomb with a helper. He just snobbed me of after asking about a covid test for international traveling.

Tam Reihm

2019-05

The worse place to get your meds filled, hard to get meds filled. Never in stock or lie about placing an order that they never did. Very upset. Go the CVS.

James Grover

2022-05

The staff were helpful, but the pharmacy technician that helped me had her nose exposed.

Reality

2021-05

Stopped in on Sunday morning. The lady that waited on me was very personable. Sorry I didn’t get her name Made my day better

PJ Roch

2019-05

Super slow pharmacy. One tech was doing all the work while the others were just standing around.

Krys C

2023-05

Pharm techs should definitely do better.

B Foz

2021-05

its gone downhill in the last few years with all the competition across the street

Jen Whetzel

2023-05

worst pharmacy imaginable :)

Tasha_ Pancakes

2020-05

A shame that the pharmacy isn't 24 hours

Mike Seymore

2022-05

Quick in out, no fuss

Ray Khouri

2013-05

good ppl. especially Susan.

Darla Wagy

2020-05

Nice people at store.

Darrin Cortelyou

2022-05

Always on point w me