3.9 (127)
30507 IL-9 Sr9, Mackinaw, IL 61755
(309) 304-7184
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Jones
2023-11
Horrible customer service. This isn't the first time I've had problems with the employees here. No one is willing to help and when you do get some one to help they are just flat out rude. I went there today 10/13/23 just to get a coke and snacks. The card reader was messing up and the older employee who finally came to help told me " pay with a different method" when I told her I only have a debit card she looked at me and said "oh well then you dont get the merchandis" So I walked out. If your not going to be professional and nice to customers then you should find a different job.
Melissa Mallory
2023-05
Rude staff....very NOT customer oriented.....Inquired about a price on an unmarked item and the employee (blonde, female) told me she had no idea what the price was and did not have time to look it up. She said that I was an "inconvenience". She informed me that they were busy with refrigerated food. I will not be buying there anymore.
Ben Brown
2023-05
I do not recommend you coming to this store if you’re not gonna use self checkout because it has terrible service there! I had called a numerous amount of times with no answer which shouldn’t be the case since they’re open and this is hours before the close, so which mean I’m that case I’m giving it a 1 star because this place is pretty trashy with horrible staff service there no one is ever at the counter when you’re ready to pay unless someone is being worked with already which isn’t often! Please if can have this be seen by many and workers of dollar general because they need to straighten their acts up and work like they’re supposed to instead of just slacking off thinking they’re everything the store has got when I’d ra tbh we go in grab self checkout before talking to any of them there
Dawn Roeske
2021-05
This DG had recently went under a remodel but definitely one of the smaller stores. It has a larger food selection but it eliminated the clothing selections that the other stores have.The main reason for the 3 stars is this store has had major issues with staff over the last year, esp since Covid. There seems to be problems finding people with the right demeanor trip work with the public. There has also been several times that the door was locked at 8:45 when the store doesn't close until 9.
Beda Brown
2018-05
Employees are always friendly and helpful and the store is neat and clean. The only reason I didn't give it 5 stars is because this store has semi frequent problems with their computers and the customer usually doesn't know about it until they are ready to check out.
randy mast
2018-05
I'm giving Dollar Stores 3 stars and that's being crashes . they r always stacking stuff in the floor and not giving customer room to walk muchless shop. The store in Mackinaw il is clean to a point and the store in Tremount il was very clean toddy last time I was there and the management and owners don't care abt employees or customers.
Wes Endres
2021-05
Gotta love it when lazy employees lock the doors five minutes before closing time. Completely irresponsible. Sign on the door they close at 9:00, not 8:55. Guess they need to change the sign. . .
j ppitch
2020-05
The new management has cleaned up the store, but every time I buy milk it is spoiled. I am sick of spending three times what the grocery stores cost for curdled milk which my kids can't drink.
Isabella Gray
2019-05
Wonderful staff & a great place to shop !! You have a ton to chose from. You can get almost anything that you are looking for at this dollar general. Very organized and dedicated workers ! I’m very impressed.
Alicia Baldwin
2019-05
Since the new manager took over the store is very clean and all the cashier's are super nice.Richard is my favorite.It is just a lot better experience than what it was before!
Timothy Coan
2023-06
Says open until 9:00p.m. I guess 8:50p.m. Is the new math for 9:p.m.?
Gwen Nunley
2021-05
LOVE OUR NEWLY RENOVATED DOLLAR GENERAL!!! SO MANY NEW ITEMS, SO WELL LAID OUT FOR A PLEASANT, EVEN FUN, SHOPPING EXPERIENCE! EMPLOYEES VERY FRIENDLY AND HELPFUL. HOMETOWN PROUD!
Randy Bridgewater
2019-05
The the store was nice especially the little girl that helped me she's good-looking to all righ
Nate Cottrell
2019-05
My only complaint is that they should train their employees to run the cash registers better
lori schmidgall
2023-05
I always feel I am not wanted here not friendly.
Dragon family
2020-05
Jessica and I think the last name was cannon was ND awsome help she was so nice and friendly
L Hardman
2020-05
Had a lot of different stuff but was disorganized. Good place to go on a budget
Dianne Sherman
2019-05
I needed some wrapping paper and ribbon and Dollar General had what I needed. Good, local place to shop.
Sam Butterfield
2018-05
Has a lot of merchandise, wish the front of the store was more organized.
Phyllis Whitby
2018-05
It has A lot of merchandise. Isles are clear. The prices are slightly high. Good merchandise.
Mark Elmore
2021-05
Very rude service would not recommend going to this location
Erika Shea
2019-05
Store aisles very crowded, but they were having a clearance sale.
Susie Brun
2020-05
They always have what I need. Fair prices.
Anita Ross
2020-05
Awesome people that work there, love it.
Craig Friend
2021-05
Friendly staff good prices
Dodie D
2020-05
Nice selection in a small town
Ashley Nicole
2020-05
Clean store and welcoming staff
Heather J
2019-05
Great store and staff!
Lori Nelson
2019-05
They don't have pop sockets!
Stan Krontz
2020-05
They have about everything you will need
Monday | 8 AM-9 PM |
---|---|
Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-9 PM |
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