4.1 (56)
1801 N Lincoln Pkwy, Lincoln, IL 62656
(217) 737-4042
hslclincoln.org
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
H Cook
2024-02
These people are great and really love the animals! They go out of their way to help and we had an amazing experience with them! Facility is nice and clean, animals get regular attention and cuddles, no kill shelter.
Carissa Hall
2023-05
If you can go somewhere else to adopt I would. This place is ridiculous! The older woman, I believe her name is Lynette, is very rude like someone else previously commented. Between the lying and paperwork you’d be better off going somewhere else! As my husband put it, nothing humane about them.
Ronald Fugate
2019-05
Words cannot explain how my little boy is feeling today.We never leave reviews but today I feel as though it is beyond necessary.The lady who does the adoptions here is so rude it just threw me back.We have several animals so we are well aware of the adoption process, but thislady denied me to even fill out an application because we did not have a fenced in yard. Didn't even ask if we would consider putting up a fence, without asking if we live in the country or in town. I was just blown away and speechless!Her demeanor and her rudeness is just unacceptable! I understand the importance of findinggood homes for animals and making sure it is a good fit! I understand that you may be deniedfrom adopting a pet and that is not at all the problem! I just want to express my frustrations with this lady and that she needs to realize how rude she is and the next time a family comes in especially with children how about beingnicer and asking more questions about us and our environment instead of you already personally making up your mind that we were a no! Because that is absolutely how she came off!I would never tell anyone not to go here because again it is all about the animals and finding them a loving home but this lady needs to work on her customer service skills and I sure hope she doesn'ttreat the animals this way. Perhaps she should find another line of work! No-excuse for her behavior!
Terri Haas
2021-05
What a wonderful facility! My husband and I had been looking for a dog for a while when we saw the pics of Rebel (now Cash) and knew he was meant to be ours. Lynette was easy to work with and clearly cared about the animals in her care. Cash was a healthy 6 month old (giant) puppy who is now a loved member of the family. We wouldn't hesitate to adopt from this shelter again or to support it with our donations.
Brittany Gurski
2020-05
I called several times to get the answer of user busy! It took me about 30 minutes to get ahold of the facility and when I did, the lady was so rude and disrespectful. I sent my grandmother to the facility to look for a kitten for her. Little did I know, the lady treated my grandmother like an animal with no rights. She was extremely rude with her sarcastic communication. The kitten that we found, she never told us anything about her and said that we might not get her. I understand about the application process, but the fact that she demanded a DL, mail to prove the address, and asked if we had our own carrier. We don’t at the time, but we will get one and she said that’s not optional. She told my grandma that they won’t be open until Tuesday next week and possibly won’t here back about the kitten for a couple weeks. Never did she mention that we would ever get a call back if we did get chosen for the kitten. If this is how she treats customers, I wonder how she treats the animals there!!
Leann Price
2018-05
I wanted to share this true, but unusual story. So I called several shelters within a 50 mile radius of Mason City looking for ha ermit crab for my classroom. All shelters gave me the same answer, "we never get them in". When I called the Logan county shelter the yourg lady said in four years, they have never receive any. I didn't want to give up so I shared my name and phone number with them. The manager came to work the next morning and guess what was sitting on the bench outside, yep four cuties😊The manager went through all of the recycled paper looking for my phone number. She called me and I picked them up tonight.I want to thank the person who magically left them for me. I am a special education teacher and my students will love them.Thank you, they will have a good home!
Dawn Beasley
2022-05
I am on a fixed income and I have one furbaby. Cooki, my cat, is the only family that I have. I get paid on the first of the month, I buy cat food and litter. Usually lasts all month, not this month however. Cooki has food but ran out of litter. I called the hs and left messages that I needed help, no one called me back. I don't drive either I have to find someone to pick it up, but no one called me back!
Camille
2017-05
I volunteer here all the time. Almost all the animals are very friendly, and the staff is great. They're open Tuesday thru Saturday. They close at 4:30, so try to get there before 3-ish if you can. It can take a while to close up
Stephanie Kim Franz-Swearingen
2021-05
We adopted a red tabby a few years ago and love him to pieces. Very happy with how we were treated, wouldn't hesitate to adopt again.
Darlene Agena-Hombaker
2022-05
Nice, friendly staff and very clean shelter. Don't forget to support your local humane society!
Melanie Bullock
2023-05
They provide amazing service for the community. Always nice and hospitable.
Drew Gutknecht
2023-05
Place is horrible staff is so rude they lie straight to your face avoid this place if you are looking to adopt.
sabastian batson
2024-02
Very helpful for pets
Bill Dow
2022-05
The place was spotless! Great work done by all staff and volunteers!
Richard W Reiners
2021-05
It was great adopting a cat here. Very nice to work with.
Jolie Cox
2021-05
A wonderful facility. Wonderful volunteers! Logan county is so fortunate to have HSLC!!!
Greg Zimmerman
2023-05
Great people who care a lot about what they are doing. Thank you all
Eriesha Logan
2023-05
Love the pet pantry. Helps tremendously!
Marilyn Wheat
2021-05
Very nice, very clean.Love our animals
Julia Zanoza
2023-05
It's obvious everyone here loves fur babies! 💚
Anne Martin
2019-05
Clean facility with a very caring staff.
Mandy Cordray
2017-05
They went above and beyond to help us with our cats!
Jami Leesman
2023-05
Very nice staff!
Rob Polen
2023-05
Very helpful and knowledgeable!
Jerry Bailey
2019-05
I went to check on adopting a senior ca
Stacy Gifford
2019-05
Nice place to volunteer!!
Todd Wilson
2023-05
Very sweet animals needing homes
Matt Davison
2021-05
Very nice people.
Collene Harvey
2018-05
Love love love this place!!
Chante Morgan-Moore
2021-05
Rude, judgemental
| Monday | Closed |
|---|---|
| Tuesday | 10 AM-2 PM |
| Wednesday | 10 AM-2 PM |
| Thursday | 10 AM-2 PM |
| Friday | 10 AM-2 PM |
| Saturday | 10 AM-2 PM |
| Sunday | Closed |
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