Wiggle Butt Inn & Day Spa

Hope Sears

2024-01

They always do a good job. My dog is anxious at other groomers, wiggles, and such but he behaves here. They take off just the right amount for his breed. Perfect! Never had an issue. They have been understanding when I came in late and it’s my fault. They are awesome!

Tracy Jones

2022-05

We were clients of Doggie Do’s Grooming for several years and we were extremely happy with our old groomer, Amber. Unfortunately for us, Amber left Doggie Do’s to pursue other opportunities toward the end of 2021. When Amber left, the business owner, Gail, decided that she wanted to have more control over her business and from that point forward, any appointments that weren’t made at the previous appointment had to be scheduled through her. Since we are not full-time Galena residents, and I don’t know are travel schedule two months in advance, that meant I had to call Gail to schedule every appointment going forward instead of just calling or texting the groomer directly. Going through Gail to do this was extremely frustrating, inefficient, and time consuming. After going through this process several times, I suggested to Gail that she may want to consider implementing an online scheduling platform. Instead of taking my suggestion for what it was, merely a suggestion, she told me that she owned three businesses and that she did not need my advice. Then, just like clockwork (as mentioned in many of the other recent reviews), the personal attacks started. She told me that I only frequented her business because it was cheaper than most Chicago groomers and then she criticized me for tipping our old groomer too much. So, I’m cheap but I tip too much, makes total sense, right? The fact is that since Gail assumed more control of her business, the reviews for Doggie Do’s have gone downhill. I don’t believe that this is an accident; it’s a direct reflection of her additional involvement in the business. Gail might seem nice enough at first, but in reality, she’s just a very unhappy, angry person who seems to get some sort of pleasure out of directing this angry at her customers who do or say something that she doesn’t like. I would skip the drama and find a different groomer. Life’s too short!

Barbara Brown

2023-05

The owner is very unprofessional. My dog's groomer left for another job and evidently the owner was not too happy about it. I dont even know the owner, yet she spent a long time on three different phone calls bashing my dog's previous groomer. I did defend my dog's groomer, but it didn't seem to matter, she kept ranting. The new groomer was so overbooked, my dog wasn't done after three hours. I came back from my errand running and was told by the owner I should go home...which is 30 miles round trip...and wait for a phone call...it would probably be another hour and a half. I ended up taking my dog home, unfinished and the owner told me I needn't come back because I was difficult. I hadn't planned on it. By the way...my groomer was fantastic! Every horrible thing that woman said about her, wasnt even close to being true. I wouldn't recommend this business for anything they do. Totally unprofessional.12/3/22...Response to Gail, the owner. Still lying, I see. Everything I said in my original post is true. Friens with the Groomer? I dont think so...I'm 74 yrs old and I think she's in her late 20s, early 30s. She was my dog's Groomer. Period! You refuse to take responsibility for your unprofessional behavior.

Amber G

2023-05

Dont cross the owners bad side. She will personally attack you. Has done this to multiple clients and every ex employee.Also to update my review. She is replying almost a year later to the bad reviews after changing the Google search name. Not taking accountability for the way she treats people. Also must add. I QUIT they didn't let me go. Her telling these people they were bullies is a lie. Barbara brown is 85 year old lady on oxygen.sweetest woman ever.

Sammi Kelly

2022-05

If I could give 0 stars I would! The owner Gail might seem like a nice lady but if you do anything that she doesn't like she will turn her back on you and harrass you and then talk about you to other customers. She is rude, vindictive and heartless. She doesn't deserve the business she gets. She makes you pay more than what you actually should for dog grooming

Hardi Pathak

2021-05

Amazing pup care. Unlike other pet care places, the owners really care for your pup. You can tell Gail and David aren't in it just for the money, they truly care about your pup. They provide fun time for your pup while you have fun time in galena. Thank you so much for watching Dixie this weekend.

LuAnne Heim

2022-05

Grooming for our dog a mixed Lab. Excellent service and caring staff! She always looks awesome and smells great!! Would not take her anywhere else!

Lori Swalley

2021-05

My dog has always been nervous around people he's not familiar with, but they have a way with him. He is always happy to see them. They do an amazing job, even with his sensitive skin. Doggie Dos is the only place I'll ever go.

Caroline Lundberg

2017-05

We took our recently rescued Great Pyrenees there for his first groom and to get the excessive mats taken care of. The ladies were awesome with him, and he looks amazing! Great prices, also.

Michael Couch

2020-05

We've used Doggie Do's for a few years for daycare, grooming and boarding. Our pup loves it when we get there. All the employees are awesome and extremely caring. We couldn't ask for something better.

Trish Earixson

2021-05

Both Cooper and Tuck get so excited when we turn on the street to Doogie Do's they start crying! Gail and Dave are wonderful with Big Tuck when it comes to grooming as he is not the easiest to work on! We love them as much as the boys do!

Sean Murphy

2017-05

I've taken my dog here several times for grooming and I've always had extremely positive experiences. The owner is very accommodating and courteous. I highly recommend this business.

Carol Stegall

2021-05

Treat your pet like it's their own. Experienced excellent groomer who gives you advice how to keep up their grooming needs at home.

Susan MacMillan

2017-05

I've been a customer for years, and have the best grooming experience ever for my dogs on a regular basis. Wonderful owner and staff, highly recommend!

Patricia Kelly

2023-05

She shouldn't be talking to clients about other clients or passed employees! Very unprofessional!! In addition you keep telling people that you let her go when in fact she left and thats why you're so rude to her and her clients!

Meredith Holt

2022-05

Negative 20 stars, woman is very unprofessional her fiancée will promise one thing and she says another and if you try and explain she won't let you talk will call you names. Very unprofessional

Diana Runde

2017-05

Such nice people. My cowardly dog did not even pay attention to getting his nails groomed. Piece of cake and a great price.

Krystle Fenger

2023-05

My dogs love this place. The groomers there do a wonderful job.

Richard Linsey

2023-05

The owner does a good job grooming dogs.!! Very pleased!!

Dennis Fry

2022-05

Dave and Gail are amazing and take extra special care with the animals, especially our shelter dog

Nancy Backenkeller

2022-05

Called about cat grooming that is advertised..they dont do cats because of allergies..please change your advertising..

Martin Mulnix

2020-05

Doggie Do's are very friendly and great with all of our dog's from the basset hound to the black and tan coonhound!

Ryan R

2021-05

They were nice. The dogs had all positive comments. Planning on taking them back.

Steven Jaros

2022-05

Great Place, they take great care with all the dogs that stay there .

Meggi Horn

2020-05

They do a great job on Turbo, even when he has mats and burrs!

Nancy Cuellar

2017-05

Have called several times to make an appointment even have left messages but they won't return them.

Heather H

2022-05

My little boy looks great!!! Thank you so much!!!

Andrew Holt

2022-05

Very rude, change the rules and never tell you what the new rules are..unprofessional

AEW AEW

2018-05

Great staff and awesome services!

Lucy Mattinen

2016-05

fantastic place