4.5 (45)
1339 N Western Ave, Lake Forest, IL 60045
(847) 234-2383
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Megan Brad
2023-09
I'm so happy with my experience at Shaggy Dog. I was able to get in quickly which was a relief since my cats hair was facing some issues with mattes. Dawn shaved him perfectly- I was told cat skin is paper thin which makes this even more impressive. He was ready in a matter of hours and I know he was treated with the utmost care. Dawn is fantastic at what she does, and it's a rare skill to find in the burbs. Everyone there was friendly from start to finish. I will be back!
J. Johns
2023-10
Love Shaggy Dog Shop!Worth our 80+ min drive!Truly!The whole staff seems absolutely delightful but also, there is a clear calm that permeates the shop….In her later years, our dog has become typically anxious when going to the vet & groomer. In the past, with other groomers, even having taken Trazodone, she would shake nonstop and literally cling as tightly as possible to me when we would approach the groomer’s shop. Since we started going to Shaggy dog and Athena has been our groomer, Holly has been so much more relaxed and chill. Aside from calming Holly’s psyche, Athena listens and has, from day one, delivered on exactly what we have asked of her. Holly has never looked better or been happier!…Highly recommend!
Vince P
2023-09
My cats can be a little tricky to groom they are a bit....evasive. When I talked to their groomer Ren she seemed to know exactly what to do. I dropped them off and a few hours later was told they were ready. I was thrilled to see my kitties where all clean. My black cat doesn't shed much but I was blown away how soft and shiny his coat felt. My tabby however, sheds a fair bit, especially after baths. Someone must have put a lot of effort into brushing him cause now he hardly sheds now. Nails were done perfectly, not too long but not insanely (painfully) short. Neither of my cats seemed stressed out when I got them back, which is nice for a change. Thanks for the hard work, the cats and I look forward to coming again soon!-Vince, Hop and Felix
Mercedes Logan
2023-11
One of the BEST dog grooming I’ve ever been to. They take really good are of my pup. I love it here! Great customer service & very professional.
John Bud
2024-04
Althea did an amazing job with our Standard Poodle 🐩 He looks like a rock star !!
Kian Mahini
2023-05
I have a long haired kitty named Morty. They took good care of him. Clipped his nails, washed, took care of slight matting, Cleared his butt area, etc. Very happy with the service.
Brittney Baldridge
2023-05
My dog is always apprehensive to leave me, but he is so happy at Shaggy Dog! The owner truly goes above and beyond like these are her own pets. When I was in a situation where I couldn’t make it to an appointment (I was sick), she went out of her way to come get Beau for me and drop him back off. We will be lifetime clients! Thanks for taking such good care of our baby (and me).
Megan Whalley
2022-05
We cannot recommend the Shaggy Dog enough! Our dog, Winnie, has a fear of water and loud sounds, so finding a groomer has been difficult. However, Athena and her team made our dog (and me!) feel comfortable. Athena took time to get to know Winnie and her quirks. She does an amazing job! I always feel comfortable leaving Winnie in her hands. Athena also takes time to call and check in during the appointment to let me know Winnie has made it through the bath. This visit, she even sent a picture! Winnie consistently comes out happy, clean and smelling great! We truly appreciate the Shaggy Dog!
Rose Bell
2023-05
Went in for a grooming and asked for my long haired cats behind to be shaved. They did bathe, cut her nail, and shaved her butt, but when I came home I spent over an hour brushing and brushing her and wiping gunk from her eyes. Hair was just coming off in clumps. I just feel after spending the money to get her groomed I shouldn't have to spend so much time afterwards grooming her myself.
Julia Weertman
2023-05
Lisa is a gem. She is so patient with my geriatric Aussie who has dementia. Nash is having an increasingly hard time being groomed and Lisa is so kind and gentle with him. I am very grateful that she is taking such good care of him.
Mary McAndrews
2020-05
Shaggy Dog takes great care of our 2 fur babies. LOVE the staff and love the owner Diana!! She treats us like family. It is a huge convenience to have our dogs delivered back to us when grooming is complete.
Sam V
2015-05
We've been going to Shaggy Dog Shop for many years and always have a positive experience. The dogs love Marcie and she always listens and gives themthe precise haircut we ask for, shorter for the summer and longer for the winter. My bichons have never looked better! Anytime a neighbor asks, we always tell them to go to Shaggy Dog.
Darby Crane
2021-05
Negligent, irresponsible, unprofessional. My dog was there for 5 hours and received a wash, face and paw trim. It had been 4.5 hours until she started being trimmed because I called to check in on her, all this time she's just been drying off in her cage. I get there and she's crying, the groomer tells her to stop crying and that she's done with it. Then delivers her to me with her harness not hooked and the front door open. Note - the cages of dogs I saw were two dogs per cage.
Barbara Coronato
2020-05
This was our first time having our dog Cooper groomed here. Because of the virus, he hadn’t been professionally groomed for quite a while.We are so pleased! We hardly recognized him!!The staff was very friendly. We will be back!
Sami Ciroc
2018-05
My family and I have been coming here for more than 12 years and we appreciate the time the staff takes in getting to know all of our dogs. We even have our two cats groomed here by Marcy on Mondays. Longtime employees really care clean shop reasonable prices and quick service keep us coming back.
Lydia Backer
2019-05
The grooming team at Shaggy Dog Shop has been taking care of my dogs for 15 years. First was a big dog---a border collie mix, and my current dog is an 8lb poodle mix. He is 12 years old, mostly blind and deaf, and they treat him with extra TLC. I ❤️ Diana and the staff at Shaggy Dog Shop.
Linda Alexis
2021-05
I really don't agree with negative reviews so I refrain on writing them if at all possible but this was uncalled for!Got cold call... Took 2 dog one bath and nails and one same with haircut. Dropped off and had to how to bring on pick-up. Told 148.00 (NOT) my wife picked them up and was made to pay 180.00!!! WT.....Told to be ready late afternoon since appointment was at 12 noon. (Not) Try 6 PM. I was so scared they were closing soon at 4pm that I called and they had a problem with staffing and the dogs didn't even get seen till 4pm. WHY NO PHONE CALL?? I tried to just go pick them up at 4pm but was told they were wet from just getting bathed. So from 12 noon till 4pm I'm to assume the were in a crate! I should have been called to reschedule. Very disappointed! Never again. Do not recommend! BBB!!!
Rachel Snyder
2022-05
The service is awesome. Our Maltipoo looks the best after a grooming here! They have availability when many other groomers do not. Highly recommend!
Richard Varjian
2021-05
Did a great cut on our show dog, Chloe, once they hired a very experienced groomer from Chicago. Kudos for a fabulous grooming tailored to my beautiful standard!
John Malloy
2022-05
Shaggy Dog is such a gem of a place to have in LF. The owner and her family always go above and beyond, and take such great care of my very large and furry golden retriever.
Julia Zureikat
2022-05
Love shaggy dog. Always have availability to fit my puppy in. Very responsive, transparent, helpful and professional. My Sadie loves it there! Thank you, Shaggy Dog!
Heather Galla
2022-05
They were able to get our pup in the same day I called. Phenomenal job done on our messy Bernedoodle and he sure was in love with the staff! Great place!
Jory Miller
2022-05
Wonderful service and amazing staff! My dog is always calm and so cute picking her up, I wouldn’t chose another groomer!
Karissa Magana
2021-05
Fast and professional.They put my nervous dog at ease!Just wish they would open on the weekends.But still! 12/10
Gwen Driscoll
2022-05
Really lovely people and a great experience! George and Charlie can’t wait to get their nails trimmed again!
Brandon Gilbreath
2018-05
I've been taking my dog to this shop for years! She's always happy when I pick her up, and always looks great!
Cindy Wilson
2020-05
Great place. Our dog loves going there. Every one who works there is Excellent
A A
2021-05
Diana and her cat groomer got my cat and me in and out. I'll be going back! Thank you
Cathy Alland
2021-05
Covid has affected business everywhere. We should all support small businesses!
Helen Villafane
2022-05
Very good people and friendly, they do a great job
| Monday | 8 AM-4 PM |
|---|---|
| Tuesday | 8 AM-4 PM |
| Wednesday | 8 AM-4 PM |
| Thursday | 8 AM-4 PM |
| Friday | 8 AM-4 PM |
| Saturday | Closed |
| Sunday | Closed |
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