3.9 (1984)
1941 W Morton Ave, Jacksonville, IL 62650
(217) 245-5146
walmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandon Tuey
2023-12
You get to see all the dregs of society and freaks on full display here. Morbidly obese people that haven't showered in weeks wearing tatters for clothes. Wear a mask not only to not catch something, but to cover the BO everyone has.People will stop IN THE MIDDLE OF THE DAMN AISLE AND HAVE THE AUDACITY TO GET AN ATTITUDE WITH YOU FOR ASKING THEM TO NOT BLOCK THE DAMN AISLE."Get more Spend less" doesn't work when the city's local tax is so damn high.Low quality meat shipped in from 3 states over. The hamburger log WILL have bone chunks in it. The steaks will be chewy and full of gristle. Chicken is so pumped full of water that you have to burn the outside to charcoal to make sure there is no pink in the middle.Go to Aldi's for food. It's better, but not by much.
Damiana Coats
2024-01
Went to pick up my order yesterday afternoon and my whole order has been made a mess. I had cracked eggs and I ordered two dozen, I had a hot sauce bottle already opened with the seal off and looked as thorough they used some of it before putting it in my bag, and to add they didn't even give me my bread I ordered even though I agreed to a substitute of their fresh market bread. Talk about lazy, rude, and incompetent people in the online pick-up 😡
Connie Fry
2024-04
I always have prompt delivery for my pickup service, and I hardly ever have anything outed. Very well mannered loaders and always say thank you
Keely Upchurch
2023-07
It is a Walmart. That I can rely on the business to be local to me and open most lf the time os helpful for grocery and house shopping. But the Lawn and Garden section was pretty picked over when I browsed it for gardening supplies. And it is actually sometimes difficult to figure out what item prices are based on the shelving. I actually noticed several items shelved behind the wrong price tag, and reshelved them myself on impulse.A handy side note about lawn and garden was that despite being severaly lacking in starter plants for herbs of any variety, the tomato plants were clearly producing fruit.
Bob Zettler
2022-05
I drove over from Springfield area to this store (40 miles) and was surprised how busy it was and how many staff they had working - and being available.Anyway, to make a long story short, I was told by the electronics person that what I drove over for was OOS. Bummer as the inventory said six on hand, so I left, but had second thoughts.Called the store and talked to Samantha who checked and her inventory said six too. Suspicious as some employees will say OOS just to buy it themselves, so I came back and was assisted by Shirley and another lady. They got Deanna, a manager level person who said she would personally look into it right away and off she went to Electronics!As I hung around the service desk, I also had them check on a TV that inventory said two were available.Ten minutes go by. Another 10 or so before Deanna returned with the bad news - inventory was wrong. Double Bummer.However, I have to sing praises of a the aforementioned, especially Deanna who went that extra mile to assist. Thank you ALL!!!DECEMBER 28, 2021 UPDATEWell, it's a different story for Automotive today...I called about a car stereo to make sure they had it in stock and the one associate held onto it for my arrival an hour later.Found that man but he got busy and sent this other associate over who was wearing a support boot on one foot. I wanted to verify the price as it was suppose to be cheaper.He finally came over but without a store scanner. I asked him to verify the price and he looked at the shelf tag and the radio and stated they were the same, $134.I respectfully asked four more times to scan the box before he abruptly slammed the doors shut on the locked radios and then stomped off to the counter after basically telling me no.When he scanned it, he announced a price well in excess and around $176 - remember, he stated he checked and verified the boxes UPC to the shelf tag and that it was $134.That's when the first associate intervened and said he had my radio and it was indeed $134.The second associate was rude and wrong, but never admitted so.Walmart has eliminated ALL price scanners in their stores AND "upgraded" their APP to where it only gets the items price and availability correct half the time - this radio, according to the APP, was supposedly not even in stock here .IMHO opinion, and of most everyone I have talked to about the Walmart APP, HATES IT AS ITS WRONG AND DOES NOT WORK MOST OF THE TIME.I have put myself on record that they need to fire the primary IT staff responsible for this current iteration of the APP and find people who know what they are doing. It is a terrible reflection of this corporation. Terrible.
V D
2023-12
Understaffed in deli. Foods are not stocked nicely. Can't depend on enough affordable meats.
Diana Tyler
2024-04
I love Walmart it's my all time favorite over all other stores
Elizabeth Seman
2024-03
The workers and management are very hateful and when you ask them something they just turn around snd walk away.
Eren Williams
2023-12
Since my last post... stocking of shelves has gotten a bit better! I am curious why they no longer carry packs of baby nipples?! I went to the dollar general and purchased 4 packs! As is... I bought most everything else needed.
Mark Daly
2023-05
Got in, got what i needed and got out. Not crowded and decent service.
Knuckle Duster
2023-11
Great staff. Large selection of products and organic items. Clientele is kind of varied. Cheap prices.
josh Hudson
2024-01
Don’t come here for their customer service center. Every time I’ve been there the computer system is down
Cathy Bollegar
2024-01
If I can't find items, staff always very courteous and show me where certain items are
Russell Crane
2022-05
This is a good Walmart has Avery thing I need thank you
Jean Prosper Junior CASSEUS
2024-03
I had a good experience. Walmart Supercenter is well organized.
Sue Richey
2023-11
Love, love, love grocery pickup!! Had everything in stock, fast delivery, kind and courteous workers. 2 thumbs up!!
Niki
2020-05
Always neat and organized. Also you can almost always find a good deal in their clearance section which also it's self is the most organized clearance I've ever seen in a Walmart store nationwide literally..
Driven
2022-05
Opens at 6am.. fresh foods new stock friendly employees. Clean bathrooms. Automated faucets.
Judith Orrill
2023-09
I purchase cinnamon rolls and blueberry muffins from time to time. Lately they are not sealed. The packages pop open when you pick them up. Why? I thought EVERYTHING was supposed to be sealed against tampering.
Kasey Burger
2023-05
This store has really gone down hill in the last five years. The electronics associates know nothing about their area and don't want to answer any questions about products other than video games. Good luck getting someone to answer a question about computer accessories. They will tell you they don't know if they even carry computer accessories-- even though they're one aisle away from the counter that they're standing behind.
BratDesignz IMVU
2023-05
I would give it to zero star's if I was allowed!!! This store is a joke. When you go and ask for help at the electronics they call somebody else for help instead of trying to help you and continue to talk and gossip with each other. When you try to ask another Walmart employee for help and say can you please call management because we've been waiting they say can't you go to the service desk and get them yourself.. and then get fussy and then say fine I'll do it.. this is the worst Walmart. They can't honor prices when they're marked wrong they don't have things in the right places the employees would rather gossip than help to customers . It honestly makes no sense then the cashiers are the only ones that seem to be okay.. really think Walmart needs to start looking at getting different employees who actually want to do their job and help the customer..
Bobbie Picornio
2023-05
I don’t understand why we have to close off an entire bathroom to clean it. I needed to go badly and wasn’t sure if I could even make it to the other bathroom. There’s multiple stalls. The one other bathroom was very dirty when I got to it. I was trying to go to the bathroom in the front of the store.
Rebekah Barton
2023-05
This review is regarding Walmart Pick Up at the Jacksonville location. We placed an order for pick up (we live out of town and this is the closest grocery store) a day before the pick up. We waited an hour within the expected time frame the following, then waited another 20 minutes. They said they had at least 50 more orders to fill before ours. We canceled and left. Never again.
Whitneyeaton86 Eaton
2023-05
Automotive I thought was great but after today I have had to change my outlook on it. One of the mechanics needs to learn not to argue with a customer that is worried about their vehicle being safe, I’m sorry but u shouldn’t talk to customers the way he talked to me. They should have looked at it especially since it didn’t start doing this till right after my service was done.So let’s hope my car is safe for my kids and I till I can get in somewhere else. SMH couldn’t even get management to the desk for help.
John Daniels
2024-04
Has just about everything you could ask for except an cheese grater that cranks but other then that it's pretty ggod
Debbie Jones
2023-05
I understand how the last couple of years has taken a toll on everybody however, when a person is working with the public, they are the face of the business. Being rude to customers is very unprofessional. Being rude and silently RACIST is very rude and unprofessional. I spend a great deal of money in Wal-Mart and I do not come into your store just to be treated nasty and smart mouth by a cashier. If there are those individuals who don't like being around certain minorities then they should find another job.
Joshua Nunes
2023-10
The claw machines claw wouldn’t even open. Robbed me of my 5 dollars. I got played like a fool.
Roger Sturgeon
2023-10
Typical Walmart store, had everything we needed. We were traveling so the clean restrooms were appreciated.
Anthony Barnes
2022-05
Always a great and huge selection for anything you could need. The food available is huge and always fresh for me. It's not quite a delicatessen, but the deli does have great options to get freshly cut if Jones is too out of the way for you.
Dorothy Bishop
2023-08
Was at Godfrey Walmart and liked going there but was not able to walk very well and sometimes all the hoover rounds are being used and it's rough on me especially if I go to the back of the store I sweat hoping I'll make it up front so wish they would put benches back
| Monday | 6 AM-11 PM |
|---|---|
| Tuesday | 6 AM-11 PM |
| Wednesday | 6 AM-11 PM |
| Thursday | 6 AM-11 PM |
| Friday | 6 AM-11 PM |
| Saturday | 6 AM-11 PM |
| Sunday | 6 AM-11 PM |
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