Ace Hardware

Bruce Prior

2023-12

Don't waste your time going to this store. I hate to leave a bad review but I have tried to support this store and they always let me down. I have been here 6 times: 4 times they didn't have what I needed, once they did, and today, Sunday, they were closed. What hardware store closes on a Sunday? Weekends are when people need to go to the hardware store and they are closed?

Richie

2023-08

Bought a hard to find Weber Kettle here. Luke helped me load it into my truck, the young lady wished me a happy Independence Day and two other associates helped me out also. Solid small business and will be coming back for future needs.

Mitesh Patel

2020-05

Excellent customer service for my car emergency key copy, using my own blank. Local reputable locksmith couldn't do this job, Toyota dealer would not do this cheap, other local Ace Hardware also has to order the part and quoted higher price. He made sure himself to test the copy key if that works on my car. Really impressive service. I actually shopped around for push button smart fob and reprogrammed myself using rental unit (Google: Toms key)and bought the aftermarket smart key that comes with emergency blank (google: UHS hardware). Whole key cost to me was under $140 vs locksmith and dealer shop around cost around $400.

T.J. L

2023-05

This must be the greatest Ace Hardware on God's green earth. The Ace app insists, no matter how many times I set my preferred store, on sending me on a 1,500 mile, $200 in gas, $60 in tolls, 22 hour roundtrip to this store to pick up a $22 bag of lump charcoal. Hats off to you Hinsdale, IL Ace!

Joe Belmo

2017-05

Parking is horrible. Communication with the manager over the phone was good, although when I went to the store the price increased and the other manager wouldn't honor our agreement. He told me the girl didn't know what she was talking about and he couldn't do anything about it. This was a big waste of my time. I came to purchase an expensive grill (1,800) that I've wanted for a long time and this store ruined my purchase experience. Big Green Egg should partner with a company that understands how to sell expensive products. I'm sure this store is good for the small and cheap hardware store items, how hard can that be?

Justin Kuryliw

2022-05

I never thought I’d stay away from a hardware store simply due to rude employees, but I’ve never been disrespected like this in a store before completely unsolicited by a couple of women for asking a pretty normal question. Isn’t the whole point of ace hardwares in the first place to get “helpful hardware folks”? The Midwest nice guy I am actually had the urge to fight back and stand him for myself which really doesn’t happen often haha. Never thought I’d be this passionate about how much I hate a hardware store but yeah, definitely avoiding this place like the plague.

Rachel Levy

2020-05

I always prefer to come here rather than the big box stores if I can help it. I needed to find a specific screw and brought in a picture of my bed where the screw had come lose and somehow disappeared. They were able to identify the exact one from the picture, helped me locate it all with a smile. Great service

Dom dolci

2017-05

Great family run hardware store. Service is top notch. I'd always rather give my business to a local family run store than a big box retailer. This store is an asset to our community.

Paul Pifer

2023-05

Probably just met the rudest women ever at any Ace Hardwares service desk. Asked a simple question about a leaf blower and she snapped at me for no reason..Will never be back!!!

TheGrove

2022-05

Not a fan of this place. I miss sukups at least the employees where much nicer and always friendly. The woman that always cashiering unfriendly bigtime. Maybe they're not liked by others and know it. 🤔

Andy MPC

2017-05

The best of an old-time hardware store (there's always someone asking if you need assistance), combined with a new, clean & bright space. People are consistently friendly and helpful.

Joe Sperando

2021-05

they have had my trimmer for about two weeks. no price, i called about three times for updates and i still dont know when its going to be done.

Shawn Casement

2023-05

Best place for a fresh Christmas tree!

Elmer Duran

2023-12

Friendly staff!

Dfranco Painting and Wallpaper

2019-05

Great hometown hardware store!!

mary jo bergmann

2019-05

Great service Good products