4.3 (145)
2645 Northtown Way, Highland, IL 62249
(618) 651-1544
acestl.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amy Wiess
2024-04
Nice Ace store with friendly and helpful staff
Ang B
2023-08
This store really embodies the motto! I've been in a couple of times recently and I'm greeted before the door closes behind me and everyone is super helpful.
brenton k
2023-05
This store is always very friendly and helpful. I decided to buy my mower from them and when I was having issues Jim took care of it. Can't say enough good things about the store and management.
shanda williams
2023-10
Warning, Rick's won't accept a check outside their Zip Code, I'm not talking about out of state Zips, but 35 miles away from their store Zips. Apparently they have enough customers.
Alex M
2023-05
Nice local hardware store. One of the better Ace affiliate locations I've been to across the country. Friendly and helpful staff and a decently wide variety of merchandise.
jim goodman
2024-04
Web page said opens at 730 but can't get any answer on phone wonder when ace answers the phone?????
Jenny Herber
2024-03
Very well organized and friendly.
Vickey Houser
2023-05
This hardware store has almost anythingyou might need except lumber, I didnt see a large selection of lumber. But there's a lumber store right across the street, they were closed already I was just hoping for a piece of scrap lumber for a project, I was informed they donate all their scrap lumber, that's a great thing to do with it.
pro_painter_84
2022-05
Prices are a little high, but you are paying for the convenience. The staff are always friendly. I appreciate the well stocked paint section.
Susan Smith-Harmon
2023-05
These folks are always so helpful! I hand the guy a nut, washer and bolt assembly and say I need another one just like this. He takes it and in 2 minutes I had the twin, just what I needed. I really appreciate the attitude of the young people who helped me today. They were cheerful and attentive. That's why I love my local Ace Hardware.
Kurt Johnson
2021-05
Employees really didn't seem to care as far as customer service. Conter person wanted to know if I knew how much items where. Mostly youth at the counter. One employee was hacking up a storm sniffing coughing had mask around chin. In this current climate you could see people visible uncomfortable. I use Ace all over the country and have good experiences with this one...I think possibly management was away, will still go back once more.
Marsha Alexander
2023-05
Very nice store. Helpful folks. Great that they allow your fur babies to shop with you.
Rick kutz
2023-10
Is a place that makes you feel like you're a family member great employee's
Heather Wallace
2019-05
Went to buy wire for the house electrical and didn’t have the 4 wire yellow cable we needed so we decided to go up a Guage. We got 15’ cut off and ended up costing $42.00. First of all that’s extremely expensive. Started walking to the counter and noticed a role of the same wire, 25’ for $44.00. You can’t return wire after it’s been cut and neglected to tell us. And they could’ve told us they had the same wire bagged up 10’ more for only $2.00 more. They didn’t care and didn’t bother helping. They didn’t give us a price before cutting the wire either.
Richard Malawy
2021-05
The store is like a mom & pop store. Employee came to me ask what I was looking for. He wanted to know about my project. Good thing He did. He had a better idea to fix my problem with less effort.
Carrie Warnecke
2020-05
I personally made a mistake when choosing the right type of paint, and they let me switch at no cost. I felt terrible, but was so grateful. I'll be back. They care about their customers.
Stalia W
2022-05
Kelsey thank you so much!! Super friendly and helped us figure out our cpvc problems. So helpful and incredibly patient. Give this person a raise!!!
Josh Davis
2019-05
I came here when I needed plumbing supplies for remodeling my kitchen. The staff was helpful, and they had everything I needed! Prices are great and the location is very convenient for me.
fishing is my drug
2019-05
Higher price than same thing at Rural King, although they do have a better selection. Gliks parking lot is falling apart, potholes everywhere, multiple angled parking lines.
Paul Kineke
2016-05
Great staff to help with making sure that you are buying the correct tools or parts for the job. Great garden section in the spring. Always busy, especially on weekends.
B Hemp
2023-05
Always friendly and helpful, a great place for all your hardware needs and more.
Buddylee Atkison
2020-05
Total rip Off. They send you these reward cards to use. ACE rewards. Go to check out this only happens at Rick's Ace Hardware in Highland. They say sorry you can only use one rewards at a time period this is the only ACE that does this policy. Their loss not mine. I will go to Rp lumber aviston lumber or home depot or lowes before I spend another penny at that store.
Tim Buford
2022-05
Small town hardware store with a helpful staff and a great selection of products. I enjoy being acknowledged when I walk through the door.
K Wilhelm
2019-05
The parts I needed were double the price at Rural King, but if you want a varied selection, they do have that and friendly service.
Roger Wachal
2021-05
I went to try and get a replacement for my Craftsman utility knife .And was told that they don't do that anymore..They gave me a phone number to call.Going somewhere else to get it replaced .
Steven Radford
2022-05
Great place to go. Always find everything I need. Great service. Very helpful
jld7777
2018-05
Great hardware store, kinda pricey but worth it.I was able to get everything I was looking for, they have a huge selection to choose from.
Carri Tolbert
2020-05
We come here enough we get coupons regularly but they are always helpful and friendly
Mike Kunz
2022-05
I found the store to be clean, well organized and they had everything I needed.
Bonnie Mills
2019-05
This place is SUPER HELPFUL for any problem you have. They have such a variety of everything you can think of. They are our go to store for our household needs
| Monday | 7:30 AM-8 PM |
|---|---|
| Tuesday | 7:30 AM-8 PM |
| Wednesday | 7:30 AM-8 PM |
| Thursday | 7:30 AM-8 PM |
| Friday | 7:30 AM-8 PM |
| Saturday | 7:30 AM-7 PM |
| Sunday | 9 AM-5 PM |
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