4.7 (39)
2242 N Richmond Rd, McHenry, IL 60051
(815) 385-3901
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
karen mccarthy
2024-04
We had to bring Riley back because of his tail but I didn’t realize how bad it was. They were great about it and fixed it the way we like it! Excellent service!!!
Diana Gomez
2024-05
Walked in last minute to see if the could give my Nala girl a bath and nail trim and the they took her in. Excellent customer service.
J S
2024-04
Janeice was very friendly and gentle with Leo. We were very satisfied with the grooming experience.
Julie Riddel
2023-09
Amanda greets our pup by name and Harley "loves" seeing her. Amanda did always does a great job when Harley gets groomed and just recently with a nail trim and buff.
Celeste Mann
2022-06
Petco groomers LOVE my dog. In turn she loves them back. Their service is always well done with courtesy and efficiency. My dog loves to come and visit them and appreciates the extra love and attention they show her. I enrolled her in the Vital Care Program and loving the care I can give at a great value.
Kristin Stuthard-Mendoza
2021-06
Savannah was so kind and understanding. Our dog had never been groomed before or had his nails done before and we were worried he would be scared during the process. But she took good care of our kody and he came out smelling so good and feeling so soft. We had to get his nails done because we are renting in a place that has hardwood floors and we didn't want to mess them up. Thank you again!
Dana Adkins
2021-06
I used to take my Mastiff to Petsmart in McHenry for grooming and they would try to put her in a cage too small for her. So they made me start doing express appointments which were before the store opened and were very inconvenient, and I was not allowed to stay and wait for her.I decided to try Petcos grooming and was very happy. I scheduled online for a mid day appointment on a business day. When we got there, they took my Mastiff in right away, no cages for her. I was able to sit and wait for her in the store. They were very patient and had great interactions with my dog. Stephanie was awesome and I will definitely be back. Unfortunately my dog is sensitive to people doing her nails, except for me, and they were not able to provide that service. But they discounted for that and were very apologetic. And I know they tried their hardest. Overall a great experience, I'm very happy and will definently be back again. Thank you Stephanie!!!
SUSAN COOK
2020-06
Our Groomer, Samantha, was very knowledgeable and patient. As your grooming room has windows I was able to observe the interaction between my dog and the groomer. This has been the best grooming experience my dog has had. We will definitely use your services again and will let friends know about your services as well.
R Shockey
2021-06
The staff was very courteous and nice from the start of the process until complete. I felt comfortable leaving my dog with them. Will only use them going forward. Other pet groomers in the McHenry area act like it’s a burden that your trying to bring your pet to them. Keep up the positive attitude, customers and their pets enjoy that Petco.
Roberta Serpe
2020-06
I have a rescue dog and Sam was FANTASTIC with her. Lucy is always scared that I'm going to leave her and not pick her up. They did a spectacular job on her bath and grooming. Thank you Sam for making Lucy feel calm and cared for!
Susan Luerssen
2020-06
Stephanie the groomer at Mc Henry is wonderful. My dogs love her and she is such a great animal lover that it shows. My dogs actually go crazy when I tell them we are going to visit Stephanie. She was at Crystal Lake and then left and now back in McHenry and I am so happy about that. My dogs are my babies and I have to trust the people looking after my babies and I do with Stephanie.
Nanatte Jones
2021-06
Stephanie at the McHenry Petco always does an awesome job on our Goldendoodle, Fluffy. She is very friendly and we always get compliments due to her work.
Greg Carlson
2021-06
Erin in the grooming department went a step above to take care of my puppy Zoe. She was already closed down in the parking lot when I walked up to the store and came back to cut Zoe's nails. She didn't have to and did
David Anderson
2022-06
Since taking my dog here to get groomed I’ve been to the vet ER and to the vet because he now has pneumonia. He doesn’t interact with any other dogs and doesn’t go to any dog park ever. I will never take my dogs to this place again!
Sara Crespo
2021-06
Our groomer was amazing ! She was so kind and took great care of our two big dogs. She was a rockstar !
Jeanne Mannion
2021-06
It was our puppy's first grooming and he's a handful😆 She was very sweet and did her best to get the job done!!!
Brenda Murillo
2021-06
I'm very pleased with the service the girls provide everytime I take Teddy in. They take good care of him and they always listen to how I want him groomed.
Wanda Comein
2021-06
My dog loves Petco mostly because he took training there but also because of great groomers like Stefanie.
mark blankschen
2022-06
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Tas Man
2021-06
I had no issues and Stephanie was great with my girl and the service was done quickly as well.
Judy Ortmeyer
2020-06
Stephanie was very sweet and made my Phoebe look beautiful!
Mark Skarning
2021-06
when i was greated with a friendly personality it started to mak my day better Clooney was happy too
Jessica Gearhart
2022-06
Always so gentle with our Sage. She smells great for about a month
Linda Newman
2021-06
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Cynthia McLynn
2020-06
Courteous, professional care. My dog loves his trips to the salon.
John Dimopoulos
2020-06
Sam F did an exceptional job with trimming our dogs nails.
Juan Segura
2024-01
Good trim of nails
Collector
2021-06
…More
T M
2020-06
Stephanie was very kind and patient with our hyperactive dog
barbara miller
2022-06
Did a great job with my precious baby.
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-6 PM |
Sunday | 9 AM-6 PM |
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