Walgreens

Elizabeth Adina

2023-11

The workers here are pretty rude. Especially the younger blonde short haired manager.( I think she’s. Manager) always acts like the customer is a burden. There’s a few Walgreens around this location. I’d try a different one. They also will not go off of their online pricing. I was also told when they have sales on the app it’s to get more people inside the store. I place an order online. Was told there was a limit on the product that I bought. However, the app did not state that. They make up their own rules. Do yourself a favor and go to the Walgreens in Carol stream or the other Walgreens in Hanover park. Those stores are much cleaner and much more inviting in the cashiers aren’t as rude

Mike Bares

2023-11

If I could give this place 0 stars I would. I went in today to buy medicine for my daughter who has a fever. I noticed that their online prices for these items were cheaper than their in-store prices. So I asked the cashier if she could honor those prices and I was told the online-prices were cheaper to encourage people to purchase items online. So I said, “You want me to go in my car and order online and wait 30 minutes for you to bring me the items that are currently in my hand for a cheaper price?” I then said, “You realize that makes no sense.”Needless to say, the cashier would not give me the better price that is on the Walgreen’s website. Walgreen’s is garbage and I will never bring my business to them ever again. Between this and how horrible their pharmacy is…there is no reason to go there ever again.

Yuliya Dorozhovets

2023-11

In first, I would like to make a complaint to picture department (Ty❤️ you are was very professional and helpful), in second the pharmacy is very helpful as well. The best people work here! Go here and don't loose your time.

cloverdale16

2023-10

I went in today to buy a baptism card. When I got to the register, I asked the clerk how his day was… he didn’t answer, asked if I was a reward member…. Thinking he didn’t hear me I asked again…he again ignored me and asked if I wanted a receipt…this time I said “ I asked how your day was” and without any eye contact, he said “ I never have a good day” and left the register… poor experience for a simple baptism card

Karolina Zwolenik

2023-10

Terrible place to do passport photos. The guy doesn’t know how to take a picture. He takes two, picks it out for you, doesn’t let you see them…All this happening without him saying one word to you. People have these photos for 10 years, they want it to be a good photo. Next time go to FedEx they take much better photos and work with you to get a nice photo and are a dollar cheaper!

Pali P

2022-05

Extremely rude staff. I nicely called with a question on my RX, with so rude answer. After being on hold for more then 20 min, pharmacy tech said they are busy and have other people on line, She only allow to help with one medication, not others. She was giving attitude and putting me on hold again and again. I ended up wasting 45 min on the phone for small thing.I wish I can review lowest then 1 star :(

maria c

2023-05

Spoke to the pharmacist Mickie after being on hold for about 20 -25 min! For him to tell me I can’t help you it’s 7 and we’re closed now I want to go home!!! I’ll take care of this tomorrow!!! When he knew I needed my medication for epilepsy. And this was my second time going at it with him about something. I just can’t believe people can be like this. SAD!!!

Mike Cahill

2024-02

Great employees. The store manager is really nice.

Tina B

2022-05

I like the pharmacy staff here! People have to understand that it’s not the employees who are the problem for long wait times, it’s the company. Walgreens doesn’t want to hire - shame on them. I like the staff at this location because they’re doing their best.

Raquel Rivas

2021-05

Took my Spanish speaking mother to receive her 2nd COVID shot and was received by a very rude pharmacy employee, Joanna (apparently from a different pharmacy). She asked my mom for paper work with a very rude demeanor by practically yelling at my mother. When I approached the desk to help with translation, she continued to yell. I asked if she was ok and that I sensed aggression. She quickly flipped the switch when she was giving the shot but never apologized for her unprofessional behavior. Another customer noticed and mentioned to me she also noticed she was being rude for no reason. I spoke to assistant manager and was told they would address this so hopefully she receives some coaching to avoid another poor customer experience.

R Ciotkowski

2022-05

The pharmacy is criminally under staffed. I have never seen less than 30 min wait time for simple pick up. I have been coming here for years, every time same old results. How are the pharmacy associates expected to do 5 different functions; consultations, scheduling, shot delivery, pick up, drop off and all other miscellaneous activities.

ismiali valdrin

2022-05

Pharmacy here is straight up garbage. Don’t listen to anything you have to say and don’t treat you like a customer. Stopped picking up at this location because they didn’t want to give me my order because it wasn’t the correct date. Argued with me for 2 hours before letting me have my order.

Evergarden

2023-05

Never had a bad experience shopping here, can't tell you about the pharmacy because I've never used it. But they have many selections for OTC medicine. The only thing is they always seem understaffed at the register.

Sandy K

2022-05

Called this walgreens to transfer a prescription of mine from Palatine walgreens. I was on hold for 29 mins, the automated system said there are 3 callers ahead of me,, which was fine, after 29 mins the phone rings and nobody answered,I had to hang up and call again, So totall 38 mins on call to just transfer a prescription!!! Never had this experience at my previous walgreens.

Zeynie Diaz

2022-05

Plan on spending at least 30-40mins just waiting in line to pick up your medication. I wish I didn’t have to come here but it’s the closest to my house and one that my insurance prefers. An absolute joke of a pharmacy, they are rude and unorganized.

Victoria Kapel

2021-05

I’m really unhappy with all of these negative reviews! I love this Walgreens! Unlike any other Walgreens I have been to the employees there are so positive and give off great energy! I wish there were more people in the world like this.

Lina V

2023-05

Please reconsider this location as they were very helpful in providing information what my benefits are to receive my medication as an over ride approval. Very informative staff

Ana

2022-05

Employees in this store have the worst customer service!! Employees that work in the pharmacy are so rude, especially the Indian middle age lady!! Corporate people need to come and teach them the importance of having good customer service!!

Allen Davis

2023-10

Always a well maintained store and the pharmacists are always really helpful.

Kendall Lynn

2021-05

The pharmacy is extremely rude. Unprofessional. Never have my medication in stock. Will plan to relocate my pharmacy and drive further for better customer service.

Alyssa Garcia

2020-05

I think this store should be more aware of the customers and their surroundings. I caught an employee shaking his head at me due to the products i had been there to purchase. The only nice one was the front cashier.

Skip Awl

2020-05

Never encountered such INDIFFERENCE from people who are paid to serve customers. The woman pharmacist should be wearing a white smock that says: I DON'T CARE. Terrible experience at this store.

Pratham Vyas

2023-05

Their pharmacy is worst. They never listen anything you say, they are rudra and doesn’t treat you like a customer.

Siddarth Sawhney

2023-05

My doctor tried calling for hours to make sure they had my prescription no one picked up at the pharmacy from 5 pm to closing on aug 20 2022. They ignored all calls.

Tara Lewandowski

2019-05

The pharmacy is the longest wait.... They need to get people in that store that knoqs what their doing. They hire all these young people that screw everything up. Id there was a closer pharmacy i would go to it

Demi Rodriguez

2017-05

There's an employee who keeps following my bro around the store we've been going there since the 3rd grade? He should know us by now on top of that o took my bros car to the store once and he peeked inside to see if it was him creepy.

rashdi ilyass

2020-05

Unprofessional manager with rude behavior. I want to buy a formula for my baby, and I ask about, she gave me the wrong and inappropriate answer with very rude behavior.

David Reyes

2014-05

Slowest pharmacy ever...Waited 20 minutes at 2pm on a WEDNESDAY!!! I counted 8 people waiting...this after a prescription was sent two hours prior. Pathetic. Oh, wait, another person showed up....9 people waiting.

dan ermitage

2020-05

Unfortunately I had to utilize the bathroom when I was in the store. The most disgusting bathtoom I have EVER been in. GROSSSSSSS

Salam Raed

2023-05

Pharmacy was closed for over 3 hours due to under staff!!!! This is ridicules!! People need there medication.