Family Dollar

3.2 (76)

131 E North Ave., Glendale Heights, IL 60139
(630) 480-8128
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Ngun Tha Sui

2023-07

I love Family Dollar. But I have to say that they should not do meetings during store business hours. They said opened butI have to wait for them more than half flour because “the managers are having meeting inside” I was waiting in the car for more than 40min.

Music2Forever

2023-08

I did not have a bad experience in here. I was expecting it to be terrible based on the reviews. Staff were friendly and greeted people. And I didn’t have to take the receipt myself. They have clothes here and rugs, which is different from other dollar stores.

Carlene Brumfield

2023-05

Don't go on a Sunday morning if you don't want to hear Gospel preaching and music being played on a portable radio near check out. And be sure to put your items close to the clerk sitting on a stool behind the counter because she will make noises under her breath if she has to reach. Also, don't expect anything being said like have a nice day or thank you.. and be sure you pull your own receipt off machine.. Won't go back!

Josh W

2023-05

Went here to shop, came in with a reusable bag. I put my gloves and hat inside the bag and browsed the store for nearly 15 minutes. I didn't find anything I liked but as I was trying to leave the lady behind the counter with customers in line yelled, excuse me what's in your bag. I was confused and she came from behind the counter and said in a loud and stern voice, I need to see what's inside your bag. I said there is nothing. She asks me again, what's in your bag and can you open it?. I opened it, inside was my gloves and hat, I was asked to move it, which I did. To their surprise there was nothing in it. She proceeded to tell me to have a good day without apologizing. This place obviously assumes and profiles people.

Laura Sunshine

2018-05

Friendly and pleasant staff. I was greeted when I walk in by a employee named Laura. She was cheerful and smiling. I was surprised by how organized, clean and stocked the store was. I've been in other dollar stores that are unorganized, messy and hard to find the things I need. Not at this Family Dollar store. Everything was where it should be and many of the items I needed were on sale. Family Dollar is a A-1 store!!!! Thanks!!

rab sweet

2016-05

Very disappointed with the new staff!! Their old staff was nice and let you take your time and space, but these new African American ladies follow you through out the store just so you don't mess up the store! Very rude African cashier who doesn't say hi or anything and treats you like crap and if you put somethin by the counter she yells at you like hey give this to me!!! like who does that? never been this disappointed with this store and staff!!! very rude!! I was carrying my louis vuitton bag so obviously I don't look like a thief so annoying stop following ppl arnd its is your job to fix stuff!!!!!!!!

Monica garcia

2023-09

Worst place to go like ever they close their doors 30 minutes before 10 pm and they are just rude and plain awful

Joana Smith

2020-05

I was emotionally harassed by my family at home so I had to pack a suitcase and leave in a whim. I wanted to pick up a call at Family Dollar, she started to scream to get out of her store. I have never been treated so terribly before trying to talk to my brother on the phone. I went through harassment of the highest sort. I like to shop with good deals and prefer new clothing over used so I was going to be a repeat customer for life. God talks to me through dreams and is hooking me up with a guy but the way I was treated here was beyond rude it was like hatred for my very life. Like I am a filthy rag. I have all new clothing on I bought at Target jeans cost me $30 and shirts $27. I don’t think I am poor I just got into an abusive situation and left without my credit cards because my family abuses me mentally and does not want me to get away so before I took off mom stole my credit cards. I have an excellent credit history and I like to shop on credit, I am spontaneous and I like to use credit when possible so I never leave any cash. This was I repeat THE MOST RUDEST PERSON I ENCOUNTERED IN MY ENTIRE LIFE. And I wasn’t even homeless, I was just trying to figure out how to use apple pay to rent a hotel since my credit cards are saved to apple pay. My phone costs $1039 my second google phone was also $980. I like to have two phones one for storage. I repeat DO NOT SHOP HERE, rudest manager ever started screaming to get out. I also currently have a job I am not homeless I was simply picking up a call from my brother. She also screamed at me for having a blanket from their store. I certainly did not look homeless my suitcase is $500 the best one out there for my style. I am just in the middle of moving to a different state to work for lyft and I am not poor my dad owns two huge homes he promised to buy me a home once he sells his other property he also promised to buy my entire family each one of us a home. Please do not shop here. This place is filthy. I have never felt this much outmost disrespect in my entire life and never have I been homeless EVER. This place is making me want to barf. I’m never coming back dear manager and I want you to know that you deserve a bad review. Don’t get mad and start pretending to call the cops on me. Just because you think I am homeless. I am not. You’re the filthiest person out there. Jesus said that those that go to heaven are those that give out of the little that they have, that’s if I was homeless. You’re not going unless you start treating people right just so you know. And I was going to be a repeat shopper for life. Never again. I’ll find other dollar tree. I am also going to spread this to everyone all over the internet. In instagram and I have a ton of followers. Thanks to your assumption I will tell everyone how you made me feel. And by the way I am an empath, I told you you should feel guilt and apologize because I am being abused at home because of the visa lottery system my husband used me to get a fake status, which is why I am being abused based on what he made me do. Shame on you you filthy rag, you will not make it to heaven until you start helping the poor and needy. And by the way when I get my home when my dad buys me one who better not drive by because I am making a criminal investigation report on you, I am going to tell Homeland Security how you treated me when I am talking to them about my report on my husband because his sister won the lottery and then he used me he felt untutoredintitled to his status because you voted for the visa lottery system. Shame on you you filthy rag. I never want to see you again.

Samia Santoyo

2017-05

Very very rude cashier i have been there 3xs an this woman there is the rudest person iv ever met . I had just walked in store an grabbed my cart too then on accident bumped a wet floor cone. She was at register a good distant away from where i was she screamed from her register "Dont knock into my cones in my store"!! ... this was the first thing said ... no yelled at me comming into this store ... RIDICULOUS!

Kandyce kyng

2018-05

WORST FAMILY DOLLAR EVER !!!!!! Manager Laura is very rude and unpleasant!!!!! Walked in at about 8:45 ish and was followed and rushed through my time being there ..... was checking out and noticed I forgot toilet paper I told her I had to go back to retrieve it and. She sighed at me and told me to "go and hurry because the store is about to close" she also mentioned that "she's been here all day " I will be taking my business elsewhere such disgusting staff worst customer service ever

Tiara M

2021-05

Very unprofessional staff. There is this one particular manager that is rude and unprofessional. I was asking for assistance and she acted as though I was bothering her. I had come to the store often and was always treated badly. Now I take my business to Dollar General.

Sitaara's Technique’s & Solution’s (Goddess Queen Star)

2019-05

This location is bay far the best family dollar I’ve ever been to and Karen so nice she keeps the store very clean, well stocked, and organized...they definitely should be rated ⭐️⭐️⭐️⭐️⭐️ I would say to the few people that may have had a bad experience in the past to go back because Karen’s service is the best and she’s always there so I’m sure you’ll have a better time maybe even change your post help them get to five stars ⭐️

Sara Pena

2018-05

Absolute worst Family Dollar I have ever been to in regards to the staff. The employees are extremely rude, nasty and insulting. They do not know how to treat their customers. It is a shame that I have to drive 20 minutes to another location. I hope they retrain their management and employees soon before they go out of business.

Dorinda Miller

2020-05

The staff are very friendly and helpful. Store is packed with items at good prices. It is a sister store to Dollar Tree so you see a lot of the same items.

Haleemah Jamison

2022-05

Don’t go to this family dollar African American cashier has Terrible customer service and she is very lazy and rude she needs to be fired ASAP!!

Eve Jimenez

2018-05

I tried to use some manufacturer​ coupons and they would not accept them. I was told that the items were already on sale therefore I could not use a coupon for my purchase so I had to leave the items. The whole reason for my visit to Family Dollar was to redeem the coupons that were not accept. Waste of my time and annoyed.

Liliana Estrada

2017-05

Every time I go in there this lady fallows me thinking im going to steal something and i think thats just rude i was also in the area so went back in to buy and she was like otra ves aqui thinking i didn't know english and she was saying here again very rude never going there again 😡

LuAnn Hilliard

2019-05

This Family Dollar store was well stocked. Found some really good deals. Definitely will be back even though it is a drive from my house.

Julie Granzow

2023-05

Ghetto Vill. Ignorant Customers & Ignorant Workers who are extremely slow. Not Worth the Trip.

Marjanovic Ranch

2023-08

Very rude service if I could give negative stars I would

SumerA CAsS

2023-09

Best service decent prices shoppers therapy

Jane Reese

2021-05

The clerks here are friendly and helpful, but just like every where else, cleaning products are rarely available

derek galloway

2017-05

Great job Julie as store manager and this is from Derek. And keeping store clean is alot of work. And keeping product in store good job.

EmarJahne Events

2023-05

I shop there regularly and I really love the customer service.

Pamela Flowers

2020-05

This is my go to store for all of my household needs and I love the store and prices. I’ve been shopping there for years and I’m just glad it’s still open.

priincess yukii

2014-05

they are all really friendly .always say hi when you walk in the door , they have a lot of clothes when you walk in and its cheap . overall everything is where it belongs

Misty manard

2020-05

This store is clean, employees are great. I would go back agian

Jose-Xavier Chavez

2022-05

Went there at 8:50...says there open till nine..false advertisement.. want to speak to a manager bout this..

Amy Falowo

2019-05

Came here at 8:18pm. Store hours are until 9pm. There were workers in there, but the door was locked.

Nancy Wirtz

2019-05

Staff is always pleasant and helpful every time I'm there.

Opening Hours

Monday 9 AM-10 PM
Tuesday 9 AM-10 PM
Wednesday 9 AM-10 PM
Thursday 9 AM-10 PM
Friday 9 AM-10 PM
Saturday 9 AM-10 PM
Sunday 9 AM-9 PM

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