4.5 (276)
1722 S West Ave, Freeport, IL 61032
(779) 970-3707
go.harborfreight.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Barbara Quick
2024-04
Young man helped load the heavy item in the truck. Clerk was pleasant. Nice store.
Kyle Ze
2023-09
Excellent service wonderful deals great parking get that inside track rewards today I save $40 and that basically paid for my entire year. The inventory is pleasantly arranged and the staff are very helpful to help you find anything your heart desiresAsk for Mike. They are really great!
Tina Maize
2024-02
Great prices, but a limited selectionTheir products are either really good or really bad.
Raymond Boland
2024-01
Good prices, helpful staff and large variety of tools.
Daniel Gillingham
2022-05
Highly disappointed with this store. Went in to purchase a US General 72" roller cabinet and top chest. They had the floor model in stock and an extra top chest. They would not sell the floor model. I was told that I would have to take the top chest now. I asked if I could pay for both and have them hold the top chest while I waited for the roller cabinet to arrive, but they would not. I have no use for the top without the roller cabinet. I was willing to spend roughly $2,300 and they would not work with me. Store is probably good if the items are in stock, but this is ridiculous.
John Lincicum
2023-12
Helpful employees and a good choice of items inside.
Joshua C
2022-05
This store is great. The staff is honest. After making a purchase I left my wallet by the checkout. I set it down to open the purchase since I didn't have a knife. The staff looked up my name and left a message on my home phone. I was grateful to have my wallet returned intact.
Chris Campbell
2022-05
I was very impressed with this location. Clean, organized and after taking with the manager on some items on the front "deal" table, I'd highly recommend people to shop here. The manager at this location is one of those people who are a true asset to a business in how they act and treat customers making them feel appreciated for shopping there. Kudos!
Dustin Bair
2023-05
Great deals good selection Some tool are really good quality. I imagine alot of the name brand tools are made in the same factory as the Bauer. I haven't had an issue with anything I have bought.
jim griffin
2019-05
Nice new store with lots and lots of tools and accessories. Did not have the diamond plate trailer tool box that I wanted but had plenty other selections. Prices changed fast. The online ad for a floor jack I was interested the night before was $20 cheaper than the price In store so I didn't buy that either. I am however going to shop there again for tie down straps,grinding wheels etc. when In need. Contrary to what I've heard the tools lool like better quality than I expected. Stop in see what you think.
Jeffrey Kerr
2023-05
Found what I needed paid thry loaded with forktruck in my truck. Went on my way, no issues at all assembled product works great heavy duty atv/mower lift
Tawn Myers
2023-05
Very clean and open store shelves are well stocked. Staff is very helpful Prices and variety are also very good
Madalynne Hernandez
2023-07
Fun place to shop for the project crowd. My husband guides me through tools I need to accomplish my occasional build.
Roger M
2021-05
Just the same cheap stuff year after year. It's an ok store for what it is. I don't think I would ever buy power tools there, but it's good for cheaper stuff. Nice friendly staff members though.
Aaron Mooney
2022-05
When I arrived at the Harbor, the mist lifted off the moors to reveal a tool shop in the distance. As I searched through their selections I found many a good deal, and ended my journey with many new tools at great prices.
Brian Verdick
2022-05
Great store, always have what I came for in stock, and super friendly and helpful employees if I have any questions. Just wish it was a closer drive for me :)
Angela Zarate
2020-05
The have a little bit of eveything. Tools are priced great you get what you pay for. Have purchased many thing and like them all. Not pro quality but with the warranty you can return it as get a new one at no cost.
Tim
2021-05
I was greeted at the door by two employees that said I could not shop there without a mask on. I have a medical condition and cannot wear them. I went to Farm and Fleet down the street and bought what I needed. Then I went back and asked for a refund for my inside track membership since I couldn't use it. Then they told me if I have a medical condition I didn't need to wear a mask. But by then it was too late. Mike there refused to give me corporate phone number. As I was there asking for a refund the lady at the register was not wearing a mask and there was also another lady shopping without a mask on. I kind of wonder if they only make males wear a mask in there. I will not be back ever again
JimandKim Oakes
2023-08
Mike, one of the supervisors on Freeport was very helpful with questions I had about compressors.
Diane Burke
2022-05
Soon as I walked in the gal up front asked if I needed help . Told me exactly where to find my purchase. Fun just browsing around to see what they carried. And they do carry alot.
Steve Bird
2019-05
It's about time Freeport got a Harbor Freight. No more driving to Rockford to get good deals on tools and other 'stuff' every man needs. Why pay more when you can get great quality at Harbor Freight. The employees are very helpful. Give it a try guys. You'll love this place.
David Reed
2020-05
Cheap prices on tools by far. All Harbor Freight Tools stires have a bad odor in them. Makes me wonder about the toxicity of the products and health of being in there breathing in the vapors and the long term health of employees breathing it all day long.I wasn't finding what I was looking for and was helped by a friendly and professional young man. He knew his store well and the products in there. Now all I have to do is decide between their featureless cheap China knockoff that really isn't going to fit the job I need it for or spend hundreds more on what has the features needed to safely reach and prune the tree branches away from my house on a yearly basis. Humm🤔
Raymond Gamble
2021-05
My visit went great. All the employees were friendly and very helpful. I would recommend this location to everyone in need of tools!
John Werkheiser
2020-05
Extremely cheap prices on tools. I think this is a good store for Freeport because people can buy tools locally that they would have to drive to Rockford or buy online if they wanted the tools. Buying these tools at a low price is good to see how the tool works, experiment with it, and if it is something that you will use alot you can always buy a higher quality item from Canada, Europe, or Japan. America is more on quantity so it is hard to find good US made tools. The only reason I am taking off a star is that there was a tool that was so low quality I just had to return it on principle even though I bought it for not that much money since the tool had chrome painted plastic as a tightening agent. When I did return the tool though it was easy and the staff was easy to get along with. I will surely buy other tools here instead of online when I need them.
Steve P
2023-05
Great store, so glad it's here in Freeport.Cool, friendly and knowledgablestaff. Stop in.. there's always somthing you need and it's here if you look long enough.
Joshua Merrick
2023-05
Poor customer service won't give you discounts they advertise won't go back rockfords way better they will work with you
Gunnar Fuchs
2020-05
Friendly staff very helpful only problem I had was they having a hard time keeping certain items in stock when they have a good sale on them ($25 battery maintainer)
Gs Express
2023-05
Never buy anything expensive from here they charge $24 just to return it or try to exchange it even if it doesn’t work or not happy with it
Michael Larter
2019-05
Great selection and great prices! Like a pottery barn for the mechanically inclined. They have a little bit of everything and a very friendly staff. Can't beat the prices!
Maria B
2020-05
My husband is like a kid in this place. He calls it the Man-Toy Store and it brings out the six year old in him. Thank God the prices here are so cheap.
| Monday | 8 AM-8 PM |
|---|---|
| Tuesday | 8 AM-8 PM |
| Wednesday | 8 AM-8 PM |
| Thursday | 8 AM-8 PM |
| Friday | 8 AM-8 PM |
| Saturday | 8 AM-8 PM |
| Sunday | 9 AM-6 PM |
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