Five Below

Richard Henderson

2024-03

Decent products at affordable prices but I really wish the staff would leave me alone. They are way too friendly and it makes me kind of uncomfortable. As a more introverted individual I just want to get in, get my stuff and get out. I'm not trying to have a conversation. And if I see that there's a cashier and I choose to go to self checkout anyways, it means I don't want to be bothered. So when the cashier walks up to me and asks if they can help in any kind of way that feels not only invasive but also like they're accusing me of stealing and trying to keep an eye on me. If this is some kind of corporate policy then it needs to be revised because it gives off very weird smothering vibes. I also don't need more than one person yelling at me "welcome to Five Below" every time I walk in the door. I know where I am. I don't need you telling me. Seriously the staff at the store act like they're part of a cult. It's too much sometimes. They need to tone it down severely. I would rather the cashiers be real with me and show me their true faces versus this fake customer service act.

Jason Wyatt

2024-04

Inefficient checkout process. They used to check you out at the main register like any other normal store but now they refuse to use that anymore and force you to the self-checkouts. But it gets better. Because apparently self-checkout isn't a thing anymore. They have to check you out themselves even at the self checkouts. Insisted on checking myself out because that's what they are for and the associate told me that they don't have self checkouts they have associate checkouts. Whatever that means. And that I'm not allowed to check myself out and they had to insist. When I asked why they said it was because people have been stealing so no one can check themselves out anymore. So basically don't shop here unless you want to be treated like a criminal. I will not shop anywhere that does not allow me to check myself out. Or if you have to do it for me do it at the big register. I don't like your employees getting in my personal space.

adam wachlin

2024-04

They got like 8 self check outs and only one open. Makes no sense to wait in line while ya have 6 or 7 self checks closed.

Timothy Smith

2024-04

Fun store to take kids shopping for candy and novelties very cheap .

Bee Leverton

2023-05

Dominic at Five Below is phenomenal! His handsome looks and witty sense of humor make shopping a joy. Five stars for Dominic's charming personality and hilarious banter. Can't help but smile when he's around!

Aaron Mooney

2023-05

My daughter needed itmes that were below 5 dollars. Even tho items were good and cheap, she got many, and it ended up being above 100!

Zoe Adams

2023-05

Has a lot more things than the ones in Rockford! Way bigger on the inside than expected and has great customer service!

Cathie Kentner

2023-08

Great staff super helpful. Clean and bright.

Evan Baker

2023-05

Great service and awsome items 10/10 would recommend.

sxftie vsx

2023-05

shawty I bet it’s gonna be good I’m excited

The Queen

2024-04

Variety of items.

Mike Moore

2023-11

A lot of variety

Jacqueline O'Neal

2023-06

Friendly place. We will go back