4.8 (56)
4948 W Stephenson St Rd, Freeport, IL 61032
(815) 232-3915
countrylanepetlodge.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
project op
2024-04
Bit skeptical at first because we have a larger dog breed that doesn’t normally deal with separation well and finding a new groomer can be stressful for you and your pet but Hailey made us, and our puppy, feel at ease from the first phone call all the way until we picked him up. Exceptional. No other way to describe the experience and grooming we received. Already scheduled another appointment and had to give a review because of how happy we were.
Bota Aliu
2023-05
We are so grateful to have found Country Lane Pet Lodge! We won't board our dog anywhere else! He absolutely loves it there! The staff is very friendly and helpful! We went to Europe and had him boarded at Country Lane. They posted pictures of him having a blast!!
Candace Hanlin
2023-08
Received a recommendation from our vet for this place, so we decided to try it out. This is the 1st time our dog stayed here.Next time we go on vacation, we're definitely coming back here for boarding! Excellent customer service, wonderful staff. They told us we can call anytime to check on him, and gave us a detailed update when we called yesterday.Our dog has severe stomach issues, so we were very concerned with leaving him anywhere to go on our honeymoon.But he did great, they took extra good care of him and we're very accommodating!They posted these pictures of him playing, he looks so happy ❤️ I love it. I take comfort in knowing my dog is well taken care of and in good hands. Thank you guys! You're the best 😊Update since his last stay in 2021: we recently boarded him for a week again, service was wonderful, these ladies are great and will take good care of your fur baby. Highly recommend!!
Kya Eckert (Ky)
2023-07
We dropped our husky mix Kiwi off for the first time this past weekend. we were pleasantly surprised that when we picked him up, he was cleaner than we left him! he smelled so good and was so happy! the facilities seem really great and he had plenty of room to play and plenty of attention from the staff. i look forward to bringing him again next time we go out of town :)
NovaKane
2023-05
Great place that will help your dog not feel like they're in jail. My parents always boarded our dog there when I was a kid and now I do the same for my Bella. I have tried other places in the past that were just fine but, CLPL is on a different level and will always be my first choice.
Karla Trost
2023-05
Country Lane took great care of our pups! They did their best to give them all the special love we would at home and they were quick to notify us when there was an issue with the dog's food.
Breeze Holmgren
2021-05
They were SO nice. I emailed Emily a couple times and she always got back to me quickly, kindly, and informative. Our two dogs stayed there for a week, and it was our first time ever boarding them. I called twice within the week to check on them and they weren't annoyed, and even said I could call back anytime to check on them. The dogs were of course happy to see us when we picked them up, but seemed very happy and taken care of. We will use again if the opportunity comes up. The reason I'm giving 4 stars instead of 5 is because I thought they got bathed upon us picking them up (it must have been another place during my research). So they did come home stinky, but happy.
Kimberly Hopwood
2022-05
We have boarded our dogs at Country Lane for many years. I love that they have air conditioning and we can board both of our babies together to cut down their stress! We would and have recommended their boarding to many of our friends. Big thanks for great care to the staff at Country Lane Pet Lodge.
Tiffany Cox
2018-05
I recommend this place whenever someone needs to board their dog. I have taken my dog there a few times and feel very comfortable leaving her. They are super friendly and their boarding price is very reasonable. They also provide dog food and lots of place for them to play. I took my dog to get her nails trimmed there today and was able to call and come in on the same day. Loved that! The nails cost $10 which is more than other places but the groomer worked very well with my dog even though my dog was scared. Very nice people!
Pam Rosmann
2020-05
We used Country Lane for boarding and grooming. Everyone was very friendly and considerate. Our dog came out calm, happy and so clean after her stay. We will definitely use their services again and recommend them to others.
Dan Burns
2022-05
They are the best. Sally and Emily are great. They remember their customers and any special needs the dog has. We live in Chicago and have been bringing our dogs here for 20 years. Wouldn't ever go anywhere else.Dan Burns
Sam VenHuizen
2023-06
The people here are fantastic to work with and do an amazing job on grooming. They’re patient and caring towards the pups. Thank you!
linda burk
2023-05
They are a great place for our dog Willie. He gets close to the lane it's on and gets so excited. When he walks in, I am nobody . He is so happy to see everyone.
Paula Rainwater
2019-05
Kiona was so excited when we pulled into the parking lot, not anxious at all from her last visit. That made me feel so much better about leaving her! She seemed to enjoy her stay and was well groomed when I picked her up!
Marlene Collier
2020-05
Nicest owners & employees you'll find anywhere. Dog owners themselves so they not only keep your pet, they love them too. Cleanest boarding facility I've ever seen
Archie's Acres
2022-05
Archie stays here a few times a year and he loves it! He's friends with the employees and feels at home here. Highly recommend it.
Jodene Knox
2023-05
This is a place that really cares for your pet(s) as their own. Always trust my critter friends with them.
Blane Swanson
2022-05
I love taking our dogs here whenever we are going to be out of town. They always have a great time.
JoEllen DeSutter
2023-05
My pups absolutely love it here. Emily and the staff are always great to work with.
Sarah Fransen
2023-05
Our dog loves it out there! We are very pleased with the staff.
Emily Nicolin
2021-05
We’ve been here twice for boarding and grooming great service and happy doggie win win!!!
Adonis Edison- Williams
2023-05
They took care of my dog very well and he loved it
Mike Heitzman
2020-05
Very friendly workers and my dog was pretty happy when I picked her up.
Lisa Bronkema
2022-05
They always take such great care of our Maverick.❤
Anna Daniels
2019-05
The staff was great with my dogs and the environment was friendly and comfortable
Patricia Clary
2019-05
Dogs love it. Always well cared for. Reasonable prices.
Ken Viglietta
2024-04
Great service
Brian Rahn
2019-05
Maui had a great time! The staff is more than caring!
OH MY!!!
2019-05
Amazing pet grooming and LodgeLove the staff, groomers and facility!
jack brown
2018-05
Clean well run and they take care of your dogs like they were theirs
| Monday | 7 AM-5:30 PM |
|---|---|
| Tuesday | 7 AM-5:30 PM |
| Wednesday | 7 AM-5:30 PM |
| Thursday | 7 AM-5:30 PM |
| Friday | 7 AM-5:30 PM |
| Saturday | 7 AM-1 PM |
| Sunday | Closed |
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