Dairy Queen Grill & Chill

4.3 (350)

804 N State St, Freeburg, IL 62243
(618) 539-6167
dairyqueen.com

Claimed
Fast food restaurant
Ice cream shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Laura Cortner

2023-05

Awesome customer service! And great food. Delicious cheeseburger deluxe with cheese curds and bacon cheeseburger with fries...so good that the only picture I took was an empty basket! Excellent stop after a day on the water!Enjoying life 1 sip, 1 bite and 1 small town at a time.Explore everything!

Rhonda Dickey

2024-02

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Amber Jones

2024-01

Had a decently long wait for a mobile order and they still couldn’t make the order right. Didn’t even get fresh sandwiches they were missing ingredients and even had stuff in it I requested to have taken off due to allergens. This was a disappointment especially for two people who spent close to $40 on two sandwiches and a side. Utter dissatisfaction and disappointment!

Thomas Moore

2024-02

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Mary Trobaugh

2024-01

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Sea Shell

2023-11

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Ashley Goza

2024-02

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Jay Scherbik

2023-07

The drive through attendant was curt and absolutely rude. This has happened to me more than once at the Freeburg DQ, but I've started coming back again. This time, I ordered two blizzards and mentioned that I am a senior. Belleville and Columbia locations have senior discounts, so I mentioned it. The female attendant said rudely, and with attitude "We don't give senior discounts. It's $12.67. Just pull around" all in one breath. I did pull around, and I kept on going. I don't go to Dairy Queen to be verbally abused by teenagers. Stay away from this DQ.

Jessica Kempfer

2023-05

We were very disappointed.. we visited this same location yesterday afternoon and it was amazing great service, and the food was amazing.. but sadly today it wasn't as great. Our order was messed up. My husband asked for 2 combo's the number 5 one with onion rings etc etc... We get our order and we are messing a fry.. so we go back though the drive thru and the blonde chick opens window husband explains and she knew exactly what she did and told us that she only did one combo as we have this conversation the other employees were standing and leaning towards the window to see what's going on.. so instead of charging us for 2 combos she made us pay for the fry that was supposed to be with the combo.I'm definitely not impressed. It's sad bc I only like this location bc of how great customer service and I didn't feel that today. I hope something changes! Ended up spending $6 more than the 2 combos cost yesterday.

Jordan Burdg

2023-05

Great service! Gentleman with the beard working the drive through window was extremely pleasant. Food was also fantastic and my burger looked like the picture.

Shane Zeboski

2023-11

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Betty Parsons

2023-11

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Shawna Hathaway

2022-05

We were on a bike ride with friends & stopped there to grab a bite & some yummy ice cream. Due to COVID, we were unable to go inside & order so we figured we would go through the drive-thru on our bikes & order. Right about that time, a nice employee named Hannah came out of the restaurant & said that she would take our order & bring the food out to us when it was ready. We thought, 'how nice!' Our burgers were delicious & our mini blizzards were yummy & just the right size. I asked Hannah if she would mind taking our picture & she happily agreed. I would definitely go back there & would recommend this Dairy Queen to others!

Bob T.

2019-05

Freeburg dairy Queen is really a family favorite for us. The staff is always friendly and always ready to assist. The restaurant is always clean and tables are stocked. Upgraded soda fountain is really nice and makes eating there even better. Food is always hot and ready lightening fast. Employees take pride food, building and customer service. Oh yeah...ice cream is always a plus!!

jade skaggs

2022-05

Well I came to the Freeburg location because the food is usually better than the Belleville location but then they forget my soda and the two “men” in the drive through just stood and looked at me like I was crazy before even asking what I needed so he opens the window FINALLY and I tell him and he gave me my soda then I said “it’s kind of rude to just stare at me….(wasn’t done speaking) and got the window shut in my face. Needless to say I won’t be going there for my DAILY lunch breaks anymore. Decent food, SHI**Y ATTITUDE!

Taylor Schaltenbrand

2023-10

Good and staff are always friendly. Inside could use a little update.Parking: Nice big lotKid-friendliness: It’s dairy queen of course it’s kid friendly!Wheelchair accessibility: Easily accessible

Eric Kilman

2017-05

Have been coming here for years. Have noticed recently that the people working here can't even speak to you when taking your order. They just stand there and sort of look in your direction.It would be nice to be greeted with a smile and perhaps they could say " May I take your order". Maybe I'm expecting too much but it sure seemed like taking our order was a terrible inconvenience to them

JJ B

2021-05

Millennials get a bad rap. I will say though, on Wednesday evening after 6:00 p.m. the crew was younger and fabulous. Answered all my questions. Put up with my indecisiveness. Then asked if I needed lids, made sure I had spoons and napkins, all the little things that go towards customer service. Great job guys and gals.Thanks much, Jennifer

Michael Schnur

2020-05

Great crew. Fast and friendly. I love that they take the time to explain what's in the different blizzards and never get mad about it. Also love that they'll make the blizzards with chocolate ice cream instead of vanilla. Very appreciative.

The Great Satan

2022-05

Like most adults I've obviously had hamburgers from many places but the flamethrower Burger from DQ is by far my favorite. I know there's a new one at Wendy's that has jalapenos on it as well and I have yet to try that. I also really love their onion rings. They are large and flaky and have a sweet onion taste to them unlike other places. I'm talking to you Burger King. And what else is that better way to end a great meal at DQ but a blizzard? Georgia mud fudge is by far my favorite but I am willing to experiments with other flavors just for you guys

Ron Humphries

2023-05

Staff was friendly and did a fantastic job preparing our food. Chicken strips were piping hot and delicious!Parking: Plenty of parking in their on site parking lot.Kid-friendliness: They have ice cream! 😃

Brett Clasquin

2018-05

Good food fast. Clean store and friendly staff. Good ice cream treats. Love buying ice cream cakes to celebrate birthdays. Very supportive of school and sporting events and fundraising.

Yahre ELijah

2023-07

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Kerri Sanders

2020-05

The service is fantastic, the food is fresh. We stopped going to our local DQ because it's awful and no we only regular this one. Only bad part is the drive thru and parking lot. Love this DQ!

Joshua Perkinson

2022-05

Ordered food through the drive thru, made a mistake of not checking my order in the line. Got home realized they forgot part of the order, tried to call no one picked up and the voicemail was full.

Dean Wienstroer (Dean)

2021-05

Service was great fast and friendly, but the blizzards we got from this location compared to others, did NOT have nearly as many toppings inside the blizzard. That's my only complaint.

Robert Vilmure

2022-05

They have good food. The service was good. Its just not my 1st choice for a burger and fries.

caycee waterson

2017-05

Went to Dairy Queens Freeburg location and it was a joke. They obviously had all new people and the supervisor did nothing to guide them. Got my order of blizzards and the cups were a disaster! Ice cream was just dripping down the entire cup and when i asked if she could clean them off and have dome lids she rolled her eyes and said they wouldnt work, which from past experience i know they had them. So after watching her do a half ass job cleaning the cups i left and ended up with half the ice cream in my car by the time i got home. Heres a tip. Get a new supervisor that will actually supervise new employees and make sure they know what they are doing. Very disappointed Dairy Queen.

Emily

2023-05

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Micah Hamilton

2020-05

Was wonderful. There was a mother son dance up the road. Some of the moms and boys had dinner here. Made the experience absolutely wonderful.

Opening Hours

Monday 10 AM-10 PM
Tuesday 10 AM-10 PM
Wednesday 10 AM-10 PM
Thursday 10 AM-10 PM
Friday 10 AM-10 PM
Saturday 10 AM-10 PM
Sunday 10 AM-10 PM

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